Hotel MX mas roma CDMX, Trademark Collection by Wyndham

Hotels
Trademark
8.5 (661 reviews)
Merida, 81. Colonia Roma Norte , Mexico City , mx

Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
Packed lunches
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Noisy environment

Categories

Cleanliness
7.89
Multiple reviews mentioned cleanliness positively, but issues with bedbugs affected the overall sentiment.
Service
9.36
Staff were generally described as helpful and pleasant, providing a reliable level of service.
Location
9.4
Consistently praised for its excellent and trendy location with plenty of dining options.
Room Quality
7.35
Reviews noted issues with room size and lack of windows, affecting comfort.
Amenities
8.38
Amenities like breakfast were generally praised, but some were below expectations.
Value for Money
8.84
Good balance of pricing with services and amenities offered.
Food and Beverage
8.39
Breakfast was appreciated, though variability in quality was noted.
Overall Experience
8.36
Overall, guests enjoyed their stay but had some significant reservations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:48

Property Description

Luxurious Accommodation:
Hotel MX roma, a 4-star property in Mexico City, offers air-conditioned rooms with modern amenities like a safety deposit box, TV, and private bathrooms. Guests can enjoy a comfortable stay with complimentary bed linen and towels provided.

Convenient Facilities:
This hotel provides free bikes, private parking, a fitness centre, and a terrace for guests to unwind. With a 24-hour front desk, business centre, and free WiFi, guests can expect a seamless stay with all their needs catered to.

Prime Location:
Located just 1.6 km from The Angel of Independence and the United States Embassy, Hotel MX roma is also close to popular attractions like Chapultepec Castle and Museo de Arte Popular. Book now for a memorable stay in Mexico City!

Important information:

Please note that the business center, the terrace and the squash court are currently closed. Please contact the property for details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs MXN 100 per day.

Location

Guest Reviews

8.5
Based on 661 reviews
Cleanliness: 7.89
Service: 9.36
Location: 9.4
Room Quality: 7.35
Amenities: 8.38
Value for Money: 8.84
Food and Beverage: 8.39
Overall Experience: 8.36
I
Isabelle Roy couple ca
2
Le personnel de ménage nous a volé. Aucune réponse de l'hôtel
Pros:

- Great location
- Good breakfasts

Cons:

- Thieves among cleaning personnel: we realized after our return home that some of our personal belongings were stolen in our room. They stole our two raincoats ($$) as well as some personal care products (and a lousy magnet-souvenir! go figure). The hotel never replied to our demands for a compensation.
- Noise: the walls are very thin, the doors make a loud sound when they close, and there is this buzzing noise from the outside (some kind of pump?) going on all night. Impossible to sleep without earplugs.
- Shower : the hot water takes forever to come by and water pressure is very weak.

2026-03-12 via Nuitee
C
Claudia solo_traveller ar
5
Mala experiencia
Pros:

La ubicación.

Cons:

Las habitaciones no tienen ventanas (estuve en 2 diferentes). No tienen camas inndividuales con lo cual eramos 3 compañeras y debimos compartir cama de plaza y media.
El baño esta separado del lavatorio. Este último no tiene puerta, por lo cual si tenes que salir antes que tus compañeros es inevitable molestar con las luces o ruidos como el del secador de pelo. Tampoco tienen buena iluminacion.
Antes de irme necesite pedir un taxi, quedaron en avisarme y nunca lo hicieron, tuve que volver a bajar para saber qué había pasado...mala experiencia.

2026-03-11 via Nuitee
P
Philippe solo_traveller fr
8
Bien placé et bon rapport quqlite-prix
Pros:

La localisation, le design de l’hôtel , le rapport qualité -prix

Cons:

Une fenêtre opaque dans la chambre

2026-03-11 via Nuitee
F
Francesca couple it
4
Anche no
Pros:

La posizione

Cons:

Colazione scarsa e molto basica. Camera senza finestra e con doccia nella camera. Un odore di stantio non indifferente

2026-03-11 via Nuitee
M
Mario couple it
10
2026-03-11 via Nuitee
P
Paul couple gb
8
2026-03-08 via Nuitee
M
Matias solo_traveller br
1
2026-03-08 via Nuitee
G
George solo_traveller us
5
Pros:

The location, very safe neighborhood and a lot of restaurants around

Cons:

The room (super small, no table, no chair, no hangers), fee breakfast (very poor quality), very noisy (almost up to 4:00 am constant noise due to guests talking loudly in the hall)

2026-03-07 via Nuitee
G
Gomez Martinez family_with_children cr
9
2026-03-03 via Nuitee
A
Angel couple co
10
2026-03-03 via Nuitee
S
Sheryl couple gt
9
Pros:

La ubicación y la atención del personal excelente

Cons:

Que nos abrieron la puerta sin permiso y que estaba en construcción asi aue sonaba todo el.dia los marrillazos

2026-03-02 via Nuitee
A
aide family_with_children mx
9
2026-03-02 via Nuitee
A
andres solo_traveller co
3
No pude dormir
Pros:

Ubicación

Cons:

No se puede dormir hay mucho ruido de máquinas neumaticas alrededor

2026-03-01 via Nuitee
P
Philippa couple gb
8
Clean comfortable and helpful staff. Brown rubber eggs ☹️ better not providing them
Pros:

Great location

Cons:

The scrambled egg at breakfast

2026-02-28 via Nuitee
C
Courtney couple ie
10
Pros:

Very cute decor and excellent location! The staff was super friendly.

Cons:

N/a

2026-02-28 via Nuitee
V
Vicky couple gb
9
2026-02-27 via Nuitee
A
Alyssa couple ca
10
A huge thank you to the amazing staff who made the stay so special for me and my friend. Muchas gracias!
Pros:

Beautiful hotel in a very central area with lots to do!

2026-02-24 via Nuitee
G
Giuliano couple it
8
Va bene per una notte
Pros:

La posizione

Cons:

Camere molto piccole

2026-02-24 via Nuitee
K
Karine couple ca
7
Moderne et bien placé
Pros:

Le quartier sympa. Le petit déjeuner petit buffet pratique avant d' aller en balade

Cons:

La pression de la douche va et vient sans arrêt. Les murs fins qui laissent passer le bruit des autres voisins.

2026-02-24 via Nuitee
W
Wei family_with_children ca
9
2026-02-23 via Nuitee