Midtown West Hotel

Hotels
5.6 (3139 reviews)
303 West 30 Street , New York , us

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Heating
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
4.24
Multiple complaints about dirty towels and bathroom, as well as visible stains on sheets.
Service
7.22
Inconsistent service received, with some mentions of helpful staff but also one complaint about staff being irritated.
Location
7.76
Great location close to attractions and public transport, though some noise issues.
Room Quality
3.7
Rooms described as small, hot, noisy, and poorly maintained.
Amenities
4.73
Basic amenities present but lacking in essentials like elevators and hot water.
Value for Money
6.2
Price is okay for the area, but value diminished by room and cleanliness issues.
Food and Beverage
5.75
No food mentioned; standard offerings for a hotel of this tier would be expected.
Overall Experience
5.22
Mixed experiences; while location is praised, numerous issues detract from overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Prime Location
Conveniently located just a 1-minute walk from Penn Station, this Midtown West Hotel offers the perfect base for exploring New York City.

Modern Amenities
Each guest room at Midtown West Hotel features a flat-screen cable TV, private bathroom with complimentary toiletries, and free WiFi access, ensuring a comfortable stay for all guests.

Convenience at Your Fingertips
With a 24-hour front desk and proximity to Madison Square Garden and multiple metro lines, guests can easily navigate the city and make the most of their stay.

Experience the best of New York City at Midtown West Hotel - book your stay now for a memorable trip!

Important information:

Please note that an elevator is not available at this property. Rooms are only accessible by stairs. The hotel offers luggage assistance.

Reservations are nonrefundable and full payment is charged before arrival. If the method of payment provided is from someone who is not staying in the room, a Credit Card Authorization Form is required.

Please note, daily room cleaning is available upon request.

Guests under 21 years old require a Parental Consent Form at check-in. Please note without parent or guardian consent, check in is not allowed and payment will not be refunded.

Guests are required to show valid photo identification and credit card for processing the reservation upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 3139 reviews
Cleanliness: 4.24
Service: 7.22
Location: 7.76
Room Quality: 3.7
Amenities: 4.73
Value for Money: 6.2
Food and Beverage: 5.75
Overall Experience: 5.22
S
Sergio solo_traveller it
3
Pros:

Posizione comoda

Cons:

Camera spoglia,sporca,servizi inesistenti,prezzo completamente non correlato al tipo di camera

2026-07-24 via Nuitee
D
Duane solo_traveller us
5
2026-07-24 via Nuitee
M
Maria solo_traveller mx
8
2026-07-23 via Nuitee
V
VERONICA family_with_children ec
3
2026-07-22 via Nuitee
R
Rajendran solo_traveller za
6
Pros:

The location

Cons:

Noise from traffic. Bed was uncomfortable

2026-07-22 via Nuitee
Z
Zoe solo_traveller us
5
Not cheap for a dive hotel. But room was clean
Pros:

Room was clean, bed was comfortable.

Cons:

Very expensive for a dive hotel which happens to be in a convenient location to Madison Square Garden and Penn Station. TV didn't work (very bad streaming - broken up to the point of picture, also no remote control) and was hoping to watch the world cup final there before going to my concert.

2026-07-21 via Nuitee
J
Jonathan family_with_children gb
3
Good location but definately not worth the money and if you can’t carry your luggage up stairs don’t book here.
Pros:

Location

Cons:

No lifts, no house keeping unless you asked for it, staff were quite rude, no luggage room so you have to pay for late check out and rooms are boiling hot so you have to put on the aircraft engine to cool it down.

2026-07-21 via Nuitee
邦夫 solo_traveller jp
4
Pros:

チェックアウト後も荷物を預かってくれる

Cons:

洗面室にゴキブリがいた。
冷蔵庫がなかった。
カーテンを開けたら窓ガラスに鳥の糞
クーラーがうるさく夜寝る時切って寝た。
スタッフの対応が雑
立地条件が良いが高い

2026-07-21 via Nuitee
D
David family_with_children es
6
Buena ubicación, perfecto solo para ir a dormir.
Pros:

Relación ubicación-precio muy buena. A una calle de Penn Station y puntos de interés a los que puedes ir caminando sin problema.

Cons:

Aunque no tuvimos ningún problema, daba un poco de miedo pasar a segun que horas por la esquina del hotel.

2026-07-20 via Nuitee
L
Lauren family_with_children us
5
Room was clean but had to climb four flights of crooked stairs to get to room.
Pros:

Room and bathroom was a decent size

Cons:

No elevator

2026-07-20 via Nuitee
A
Anne couple us
3
Not good.
Pros:

Close to stores

Cons:

Noisy. Very tiny. Said ice was available yet when asked said a guest had taken their ice trays and not returned. I guess couldn’t get new ice trays. When we tried to go out around 10pm the hotel door was locked and he had to put in code to open for me. Very unsafe. Asked for first floor due to mobility issues (weeks in advance ) and still put on second floor. They claimed they would “try”. Yet nothing was accomplished. Don’t expect to sleep.

2026-07-19 via Nuitee
L
Lee solo_traveller us
1
Pros:

The property is in disrepair and old.

2026-07-16 via Nuitee
B
Bonnie couple us
9
Pros:

Location

2026-07-15 via Nuitee
S
Suleyman solo_traveller us
7
Good
Pros:

Clean comfortable locations

2026-07-15 via Nuitee
W
Willy solo_traveller ch
3
Schlechtesten Hotel, das wir je für den Preis erhalten haben
Pros:

Die Lage des Hotels bei der Penn Station war ideal. Von da aus ist es ideal New York zu erkunden.

Cons:

Das Hotel ist uralt und extrem klein. Es hat keinen Lift und das Treppenhaus ist eng. Das Zimmer ist klein man kann nur von einer Seite das Bett besteigen. Zu zweit ist das lästig. Das Bad ist winzig klein und stinkt nach Urin. Der unangenehme Duft war immer da. Die Ursache konnte nicht ermittelt werden.. Die Badezimmertüre konnte nur mit Gewalt ganz geschlossen werden weil sie klemmte. Für diese Absteige ist der Preis extrem übertrieben. Wir waren froh, als wir abreisen konnten.
Es war dazu extrem laut. Die Ganze Nacht gewaltiger Lärm von der Strasse. Jeden Morgen um 4:30 Uhr wurde irgendwas mit Motoren gepumpt schlafen sogar mit Ohrstöpsel unmöglich.

2026-07-14 via Nuitee
L
Lee solo_traveller gb
5
Great location, basic, does the job, but don't expect luxury
Pros:

Location is great - across the road from Madison Square Garden & a 5 minute walk to Penn Station
The AC was fine in my room & kept it cool on a warm summer weekend
Wi-Fi was fine for me

Cons:

Tough one, because some of issues you obviously expect before you arrive..
It is very noisey, but you have to expect that given the location
The room iself was very basic - again you kind of expect this though for the price paid & location
The bathroom was very small - I'm 6'4 & struggled to fit in either the shower or on the toilet
There's no elevators, so if you're on the upper floors with luggage, be prepared.for a slog up the stairs!
TV in the room didn't work

Not sure if this was a hotel issue or Booking.com issue, but my reservation had been cancelled prior to my arrival, so I had a frustating hour going back & forth with the front desk who's English wasn't great, trying to sort it out - to be fair, they did in the end, but it wasn't ideal after a long journey!

2026-07-14 via Nuitee
T
Tom solo_traveller in
1
Delapidated and unhygienic DO NOT BOOK
Pros:

The gentleman at the front desk was helpful.

Cons:

There were roaches in the room. The sheets had stains. Something that looked like the heating system was broken. There was tissue paper stuffed into I’m guessing the toilet motion sensor . The bathroom fittings were all loose and we also found a hair on the shower faucet.

Given that the property is located in the heart of Midtown manhattan we weren’t expecting any luxury but some basic upkeep and hygiene surely can’t be too much to ask for.

Absolutely shocked that Booking.com would list such properties

2026-07-12 via Nuitee
S
Sharon family_with_children gb
8
Perfect Location
Pros:

Location was perfect for Penn Station and Madison Square Gardens.
Single room option.
Air conditioning unit noisy but worked

Cons:

3 flights of stairs after a long day sightseeing but knew in advance so not a major problem

2026-07-12 via Nuitee
K
Kimberly family_with_children us
4
2026-07-10 via Nuitee
M
masashinagata solo_traveller jp
5
2026-07-10 via Nuitee