Midtown West Hotel

Hotels
5.6 (2989 reviews)
303 West 30 Street , New York , us

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Luggage storage
Safety deposit box
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
Concierge service
Allergy-free room
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Affordable
Cons:
Cleanliness issues
Poor room quality

Categories

Cleanliness
4.24
Multiple complaints about dirty towels and bathroom, as well as visible stains on sheets.
Service
7.22
Inconsistent service received, with some mentions of helpful staff but also one complaint about staff being irritated.
Location
7.76
Great location close to attractions and public transport, though some noise issues.
Room Quality
3.7
Rooms described as small, hot, noisy, and poorly maintained.
Amenities
4.73
Basic amenities present but lacking in essentials like elevators and hot water.
Value for Money
6.2
Price is okay for the area, but value diminished by room and cleanliness issues.
Food and Beverage
5.75
No food mentioned; standard offerings for a hotel of this tier would be expected.
Overall Experience
5.22
Mixed experiences; while location is praised, numerous issues detract from overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 12:21

Property Description

Prime Location
Conveniently located just a 1-minute walk from Penn Station, this Midtown West Hotel offers the perfect base for exploring New York City.

Modern Amenities
Each guest room at Midtown West Hotel features a flat-screen cable TV, private bathroom with complimentary toiletries, and free WiFi access, ensuring a comfortable stay for all guests.

Convenience at Your Fingertips
With a 24-hour front desk and proximity to Madison Square Garden and multiple metro lines, guests can easily navigate the city and make the most of their stay.

Experience the best of New York City at Midtown West Hotel - book your stay now for a memorable trip!

Important information:

Please note that an elevator is not available at this property. Rooms are only accessible by stairs. The hotel offers luggage assistance.

Reservations are nonrefundable and full payment is charged before arrival. If the method of payment provided is from someone who is not staying in the room, a Credit Card Authorization Form is required.

Please note, daily room cleaning is available upon request.

Guests under 21 years old require a Parental Consent Form at check-in. Please note without parent or guardian consent, check in is not allowed and payment will not be refunded.

Guests are required to show valid photo identification and credit card for processing the reservation upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 8 and older are allowed.
    Children from 8 years old to 10 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

5.6
Based on 2989 reviews
Cleanliness: 4.24
Service: 7.22
Location: 7.76
Room Quality: 3.7
Amenities: 4.73
Value for Money: 6.2
Food and Beverage: 5.75
Overall Experience: 5.22
C
Christopher solo_traveller re
7
2026-02-14 via Nuitee
G
Gianluca solo_traveller it
5
Pros:

Position

Cons:

Terrible staff. Extremely unpolite

2026-02-12 via Nuitee
H
Hidayat solo_traveller pk
1
2026-02-12 via Nuitee
M
MARINA NELIDA solo_traveller ar
4
2026-02-11 via Nuitee
A
Andres Felipe couple co
10
Pros:

Todo

2026-02-09 via Nuitee
1
115gastona Couples
6
DO NO BOOK SCAM
Pros:

This hotel is scam! I booked a doble room in the process of booking alway state doble room, after payed with credit card I have the email confirmation for single room 2 Adults room ( how it works? Is it 2 pax or single?the bed was just for one pax so the other goes to floor? Or sleep in bath? I show the booking and they told that I could put 4 people but anyway it is a single room... after that told me they will refound, so I walk out.... but never refound me... sent 2 emails requesting, neither answer... they charged the total to my credit card but no honor the booking for 2 people neither honor the refound . DO NOT BOOK!

2026-02-06 via Tripadvisor
A
Abhinav solo_traveller us
8
2026-01-27 via Nuitee
G
Gallego Garcia couple es
8
2026-01-26 via Nuitee
D
Daniel family_with_children us
10
Pros:

Near everything I needed to do

Cons:

The stairs

2026-01-26 via Nuitee
J
Justin family_with_children us
10
Pros:

This hotel was in a great location, the room was clean and perfect size for a solo traveler, and the staff were very accommodating. I was traveling from out of state and had a day delay arriving. When I spoke to them on the phone to explain, they told me not to worry because my room would be ready when I arrived. DON'T LET THE NEGATIVE COMMENTS IN OTHER POSTS AFFECT YOU PICKING THIS PLACE!
The rooms are small, yes, but the price is great and it's Midtown. New York is a huge city, so guess what... it's going to have outside noise during the night. It's the city that never sleeps. Bottom line. In 5 days I went to Rockefeller center, Times Square, Hells Kitchen, Central Park, and to Katz Deli in the Lower East side without having to spend a lot of commuting. If you are cheap, but looking for 5-star amenities, this is not the place for you. Just spend $100 more per night and stay uptown!!

2026-01-25 via Nuitee
A
Angelika family_with_children de
10
da wir nur zum Schlafen dort waren, ein tolles Hotel für diesen Preis
Pros:

Die Lage des Hotels und das freundliche Personal an der Rezeption

Cons:

Der Wasserdruck in der Dusche war eine Herausforderung für die Seife, aber von der Temperatur super.

2026-01-25 via Nuitee
G
Gislaine extended_group us
5
2026-01-17 via Nuitee
T
Tiago couple ca
7
Pros:

The two ladies at the reception were not friendly at all. The gentleman was super nice.
You’ll get what you pay for.

2026-01-16 via Nuitee
D
Donna family_with_children us
5
Pros:

Bed and bedding was comfortable. Room was mainly clean, except the long dark hairs on floor.

Cons:

The check-in girl was rather rude.
No elevator
No key given for room
Too much outside noise
No space for luggage

2026-01-16 via Nuitee
E
edgar solo_traveller mx
10
Fair price for a short trip, good location and good amenities
Pros:

The location and the affordable price.

Cons:

No elevator, with big luggage getting up is a challenge

2026-01-15 via Nuitee
S
Stefano family_with_children it
5
disastro
Pros:

niente

Cons:

no ascensore , staff ( old men ) antipatico e scortese , pulizia precaria , asciugamani sporchi, bagno ridicolo , rumore , tutto pessimo , wifi lento

2026-01-15 via Nuitee
C
Campos family_with_children cr
10
2026-01-15 via Nuitee
S
Sunil extended_group us
10
2026-01-15 via Nuitee
N
Nowman solo_traveller us
2
Cons:

Night staff is too rude.

2026-01-15 via Nuitee
M
Manuel solo_traveller cl
6
Solo hubo avión; bastante ruidosa
Pros:

Solo ubicación

Cons:

Me asignaron un ubicación , que estaba sin limpieza

2026-01-13 via Nuitee