Hôtel Saint Roch Montpellier

Hotels
•
Independent
14 Rue Jules Ferry , Montpellier , FR
33-4-67607281

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Facilities

Express check-out
Offsite parking discounted rates available
Free WiFi
Luggage storage
Express check-in/check-out
Wheelchair accessible
Breakfast available (surcharge)
Safe-deposit box at front desk
Front desk (limited hours)
Express check-out
See all facilities

Review Highlights

Pros:
Great location
Close to train station
Helpful staff
Great terrace
Cons:
Poor cleanliness
Inconsistent service
Reception availability
Room maintenance issues
Lack of bathroom privacy
Value for money

Categories

Cleanliness
3.2
Several guests raised concerns about cleanliness, including a broken shower, dirty curtains, and unclean surroundings.
Service
4.5
Reception service was mentioned as poor with communication issues, long wait times, and inconsistency in service quality.
Location
7.8
Despite other issues, the location was consistently praised for its convenience and proximity to transport links.
Room Quality
3.6
Guests reported issues with room quality including maintenance problems, broken furniture, and lack of expected facilities.
Amenities
4
Feedback on amenities was generally lacking, with a few positive comments about the terrace, but overshadowed by the negative experiences.
Value for Money
3.7
Considering the various problems mentioned, guests did not perceive good value for the money spent.
Food and Beverage
5
Breakfast was optional and there was proximity to restaurants, but no stand-out positive experiences were shared.
Overall Experience
4.4
The overall sentiment was more negative with guests unlikely to return, though a very few had pleasant interactions with staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-30 12:07

Property Description

Convenient Amenities
Stay connected with complimentary wireless internet access and enjoy the convenience of a vending machine.

Star Rating and Featured Amenities
Officially rated by ATOUT France, this hotel offers complimentary wired internet, express check-out, and luggage storage.

Comfortable Rooms
Relax in one of the 12 air-conditioned rooms with flat-screen TVs, free Wi-Fi, and private bathrooms with complimentary toiletries.

In the heart of Montpellier, just a short walk from Babotte's Tower and Comedy Square, Hôtel Saint Roch Montpellier offers a convenient and comfortable stay. Book now to experience the best of Montpellier!

Important information:

* Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
* Parking height restrictions apply.
* Cashless payment methods are available for all transactions.
* Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Airport code: MPL

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Parking

    Parking height restrictions apply

See all policies

Location

Guest Reviews

Cleanliness: 3.2
Service: 4.5
Location: 7.8
Room Quality: 3.6
Amenities: 4
Value for Money: 3.7
Food and Beverage: 5
Overall Experience: 4.4
M
Mark • partner
10
Pros:

Spacious comfortable room, great location and very helpful staff. Recommended.

2024-07-08 • via Nuitee
V
Verified traveler
6
Mitigé
Pros:

Bien recu, personnel très sympa mais la propreté de la chambre est loin de donner envie de revenir
(Gobelet de salle de bain sale, gobelet carton tout aussi sale, des cheveux trainent au sol dans la salle de bain et la chambre etc…)
Petit dejeuner avec un choix bof et des viennoiseries congelés cafe dolce gusto en dosette
Bref je ne m’attendais pas au luxe mais decu de l’etat des lieux
En esperant que ce commentaires servent a ameliorer la tenue de l’hotel
En tout cas merci au personnel très sympatique

2023-10-27 • via Nuitee
A
Alan
10
Pros:

I liked everything. Handy for station, lovely room with a small balcony. Very clean and nice towels supplied. Receptionist was very welcoming and gave me some useful info about where to find Tourist Office. Thoroughly enjoyed my stay.

2023-06-14 • via Nuitee
S
Stefan
4
Potential
Pros:

There is a lot of room for improvement in the rooms.
Breakfast very good, location excellent, staff very friendly, esp Teddy.
Done properly great renovention potential

2023-04-09 • via Nuitee
V
Verified traveler • self
8
Pros:

La propriétaire est très agréable chambre petite mais agréable pour un court séjour

2020-08-12 • via Nuitee
J
Jacqueline
8
Hotel Saint Roch Montpellier
Pros:

Tres pratique car juste en face de la gare, a un jet de pierres ducentre historique et du centre commercial

2020-01-12 • via Nuitee
J
Janice
6
Pros:

The room was clean and tidy but there was no toilet roll and the shower holder was broken so it was impossible to have a proper shower.

2019-10-31 • via Nuitee
P
Pertti
6
Odotus/valokuva
Pros:

Huoneen ahtaus, pimeys, avaamaton ikkuna olivat yllätyksiä. Suihkutilasta WC:n alle valuva vesi myöskin.

2019-09-20 • via Nuitee
V
Verified traveler
8
Pros:

Bien situé, chambre petite mais très bien rénovée, calme, propre, service accueillant et souriant

2019-06-22 • via Nuitee
V
Verified traveler • self
2
Pros:

Chambre minuscule avec vue sur une cour intérieure sordide. Parties communes de l'hôtel sinistres et d'une propreté plus que douteuse. Impression d'ensemble : glauque

2019-04-18 • via Nuitee
V
Verified traveler
6
Pros:

Hôtel très accessible de la gare /rénové moderne mais chambre individuelle /1 personne très exiguë sans placard /très propre et personnel accueillant

2019-01-09 • via Nuitee
V
Verified traveler
4
Pros:

chambre minuscule, mais en face de la gare

2018-11-09 • via Nuitee
B
Bertrand
10
Je recommande
Pros:

Pour une nuit, super accueil par un jeune réceptionniste très sympathique. Bonnes prestations.

2018-10-18 • via Nuitee
T
Trevor
8
Highly recommended!!!
Pros:

The hotel is in a great location just outside the main train station. We arrived a little early so we left our bags and came back a few hours later. The guy at reception took our bag to your room for us so we didn’t have to walk up the stairs with them. That was a very nice thing to do!
The hotel is very close to the main shopping and eating area. Will book again next time we are there.

2018-09-26 • via Nuitee
V
Verified traveler
4
フロント終了後でもチェックインできるホテルホテル
Pros:

電車大幅遅延の為、チェックイン時間終了時間の23時に間に合いませんでしたが、事前にホテルへ連絡をしたらホテル入り口コードと部屋入室コードを教えて頂き、無事宿泊できました。
しかし、部屋は大変狭く、ホテル周辺の治安はイマイチでした。

2018-09-26 • via Nuitee
V
Verified traveler
8
Great location
Pros:

Very convenient with the train station right across the road. Rooms were clean and well equipped and reasonably sized. Shower had no door so tended to leave a puddle on the bathroom floor but not really too much of an issue.

2018-08-29 • via Nuitee