Kyriad Hotel Airport Jakarta

Hotels
Kyriad Hotel
8.4 (514 reviews)
Jl. Marsekal Suryadarma No. 1. Karangsari, Neglasari. Tangerang , Tangerang , id

Free
Children allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly service
Convenient location
Good food
Cons:
Cleaning issues
Room size limitations

Categories

Cleanliness
7.61
Some hygiene issues noted in reviews.
Service
9.08
Outstanding service highlighted, especially from Ms. Desy.
Location
8.62
Convenient location noted in multiple reviews.
Room Quality
7.57
Small room size and maintenance issues mentioned.
Amenities
8.1
Good amenities like the airport shuttle and free pool.
Value for Money
8.56
Good value noted, though cleanliness could be improved.
Food and Beverage
9.11
Excellent food and service highlighted.
Overall Experience
8.58
Overall positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 08:02

Property Description

Modern Accommodation with Outdoor Pool
Kyriad Hotel Airport Jakarta offers modern and comfortable rooms with convenient amenities like an outdoor swimming pool. Each air-conditioned room features a flat-screen TV, safety deposit box, and a seating area. Guests can enjoy city or pool views from their rooms.

Convenient Location
Located near Soekarno-Hatta International Airport, the hotel provides a free airport shuttle every 3 hours. It's a short drive to the airport, Tangerang City Hall, and shopping destinations like Tangcity Mall. Explore nearby dining options such as Serai Restaurant for Western and Asian cuisine.

Additional Facilities
The hotel boasts an on-site restaurant, 24-hour front desk, and room service. Guests can also access laundry services, meeting facilities, and car hire. Don't miss the chance to visit nearby attractions like Benteng Heritage Museum and Pasar Lama Traditional Shopping Centre.

Book your stay at Kyriad Hotel Airport Jakarta for a seamless travel experience!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CGK

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 12 years old to 16 years old stay for Rp 250,000 per person per night when using an existing bed.
    People no matter the age stay for Rp 250,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 514 reviews
Cleanliness: 7.61
Service: 9.08
Location: 8.62
Room Quality: 7.57
Amenities: 8.1
Value for Money: 8.56
Food and Beverage: 9.11
Overall Experience: 8.58
A
Alexander solo_traveller ru
7
2026-03-13 via Nuitee
F
Fauzan Zufa family_with_children id
5
Nama Hotelnya gak usah ditambahi Airport kalo ngasih Shuttle bandara aja gak niat!
Pros:

Hotel lumayan bagus dan kamar agak luas untuk hotel transit bandara

Cons:

Hati-hati untuk Shuttlenya ada jam jam khusus yang ditentukan oleh pihak hotel, jadi tidak bisa setiap saat pake shuttle hotel untuk antar jemput bandara. Udah gitu untuk Shuttlenya hanya 1 mobil kecil, jadi kalo anda rombongan mau gak mau harus pesan transport sendiri untuk antar jemput bandara, saran saya ke hotel kalo emang gak niat ngasih fasilitas shuttle mending gak usah sama sekali, daripada mengecewakan pelanggan.
Anda memberi nama hotel dengan embel2 Airport, itu artinya fokus anda sebagai hotel transit bandara, maka seharusnya fasilitas shuttle bandara yg mumpuni itu wajib sebagai hotel transit bandara, bukan setengah2 begitu, ada atau tidak sama sekali!

2026-01-30 via Nuitee
C
cahyono couple id
8
2026-01-30 via Nuitee
S
Sohail Hasan couple us
4
to expensive based on quality and value
Pros:

Nothing really

Cons:

not worth the money, it is not close to the airport, its a 30 minute drive to the terminals

2026-01-28 via Nuitee
A
anton couple id
7
2026-01-25 via Nuitee
D
Dimuth family_with_children id
8
2026-01-20 via Nuitee
A
Azlani couple sg
7
Good to stay cos very near Airport and money saving.
Pros:

There's lots of changes at the Airport , more organized, taxis service has been relocated to another location but still nearby, most of the staff knows me well and they are all friendly and polite all the time

Cons:

I've been staying in this hotel for many times, nothing that i dislikes, most of the staff knows me well but only one thing that don't like is the traffic congestion .If possible the shuttle service should meet customer request timing or should give extra 30mins graze period of waiting time.

2026-01-20 via Nuitee
C
Chris family_with_children nl
8
2026-01-19 via Nuitee
M
Mohamed solo_traveller my
9
A pleasant stay
Pros:

Clean

Cons:

None

2026-01-19 via Nuitee
S
Sukmawan couple id
8
2026-01-19 via Nuitee
S
Saeed family_with_children sa
5
غير راضي
Pros:

خدمة توصيل المطار

Cons:

وجبات الافطار و جودة التكييف

2026-01-19 via Nuitee
C
Chen couple it
10
2026-01-17 via Nuitee
S
Sukmawan family_with_children id
8
2026-01-17 via Nuitee
E
Elbi A family_with_children id
1
2026-01-16 via Nuitee
A
ABOURA family_with_children dz
7
2026-01-12 via Nuitee
1
195yahyaj Solo travel
10
Excellent Service from Ms. Desy
Pros:

I had a very pleasant stay at Kyriad Airport Hotel Jakarta. I would like to give special appreciation to Ms. Desy for her outstanding service. She was very friendly, attentive, and professional in assisting guests. Ms. Desy helped me with breakfast and kindly recommended the most delicious food available, which made my morning even better.

Her hospitality, warm attitude, and willingness to help truly reflect the high service standards of the hotel. She made me feel comfortable and well taken care of during my stay. Thank you, Ms. Desy, for the excellent service. Keep up the great work!

2025-12-14 via Tripadvisor
N
Nabilla family_with_children my
7
It was okay for what its worth!
Pros:

I definitely like the treatment by the staffs, they're very professional and polite. They're also very helpful. The airport shuttle is a great help too and a big plus point.

Cons:

We requested for the non smoking room yet was given the floor which was specifically for smoking rooms. We also requested four our room to not be cleaned and yet when we came back to the hotel at 4:00, there was a cleaning staff cleaning our room. The room is quite small for two people to walk around the room but for those who just want to come back to the hotel to sleep, should be no problem. The hygiene around the hotel can be fixed more.

2025-12-13 via Nuitee
M
Manhal solo_traveller id
2
2025-12-02 via Nuitee
J
Jana couple cz
5
2025-11-28 via Nuitee
B
Belkasem family_with_children ly
8
2025-11-25 via Nuitee