Hampton Inn & Suites Sandusky/Milan

Hotels
Hilton Worldwide
9.2 (147 reviews)
11608 Us Rt 250, Milan, Ohio, 44846 , Milan , US

Pets allowed

Facilities

Free breakfast
Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Continental breakfast
Designated smoking area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Uncleanliness
Poor service response

Categories

Cleanliness
8.32
Multiple mentions of uncleaned rooms and old food found under furniture.
Service
10
Staff were friendly in most reviews, though there were mentions of poor responses to service requests.
Location
10
Great location near commercial areas and restaurants.
Room Quality
9.32
Rooms were clean and spacious, but some complaints about the maintenance of amenities.
Amenities
8.82
Poor experience with amenities like the jacuzzi not functioning.
Value for Money
8.32
Guests felt the price was too high for an average experience.
Food and Beverage
8.82
Breakfast was reported as mediocre, with limited choices.
Overall Experience
10
Some guests reported a very positive overall experience, with no major complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 14:07

Property Description

Recreational Facilities
Enjoy the indoor pool and fitness center during your stay.

Convenient Amenities
Free WiFi, continental breakfast, and self-parking available onsite.

Business and Travel Services
Features a 24-hour business center, express check-in/out, and complimentary wired and wireless internet.

A stay at Hampton Inn & Suites Sandusky/Milan places you in the heart of Milan, near attractions like Kalahari Waterpark Resort and Thunderbird Hills Golf Courses. Book now to experience comfort and convenience!

Important information:

  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLE

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Pets

    Pets cannot be left unattended

See all policies

Location

Guest Reviews

9.2
Based on 147 reviews
Cleanliness: 8.32
Service: 10
Location: 10
Room Quality: 9.32
Amenities: 8.82
Value for Money: 8.32
Food and Beverage: 8.82
Overall Experience: 10
J
Jamie
10
Pros:

Clean, polite, great stay

2025-10-12 via Nuitee
T
Todd
10
Pros:

Room was clean and staff was friend. Would recommend.

2025-10-11 via Nuitee
A
Anna partner
6
Pros:

Unfortunately the hot tub wasn’t working while there. We were looking forward to that. Our tub in our room was broke and wouldn’t hold water. The faucet in the tub leaked the whole time. And the floor shook when we walked around our room. It wasn’t terrible but it wasn’t quite as nice as I had hoped. Not sure I’d stay again or try another location

2025-10-05 via Nuitee
M
Michael partner
10
Pros:

Excellent buffet breakfast. Friendly staff.

2025-10-05 via Nuitee
B
Bipin
10
Pros:

The stay at this Hampton Inn was amazing. We got a good night’s sleep and woke up to an amazing breakfast of Western Omelette, bagels, toast and coffee.

2025-09-30 via Nuitee
R
richard
2
Pros:

No information about the pet fee from expedia

2025-09-24 via Nuitee
N
Nancy friends
10
Pros:

Great for our one night stay.

2025-09-21 via Nuitee
S
Sherry
10
Excellent experience!
Pros:

Very nice hotel with great staff. Plenty of restaurants nearby and convenient area off the turnpike. I had to present a webinar after checkout time and the staff were very accommodating by giving me a private space to present my webinar.

2025-09-12 via Nuitee
R
Robin partner
10
Pros:

Location is great for travelers. Near commercial area. Very simple breakfast.

2025-09-11 via Nuitee
N
NIKKI family
10
Pros:

Staff was very friendly. Room was clean and spacious. Zero complaints.

2025-09-10 via Nuitee
C
Crystal family_with_children
6
Pros:

For the price I paid for this hotel I kinda expected
a little bit more, the jacuzzi was a main thing for me, was gonna be able to relax, but it was not in working condition, the jets don’t work, told the staff and they ignore it, def needs an update, breakfast was not too tasty, but definitely a nice addition to the stay. . Also moved one of the couch chairs and there was old food underneath, not a good sign. I go to Ohio every year for an event and decided to try this place out this year. Will not come back, the price was too high for an average stay.

2025-09-08 via Nuitee
R
Rick
10
Pros:

Really nice experience. Friendly staff. Room was clean. Excellent breakfast spread.

2025-09-08 via Nuitee
D
David partner
10
Pros:

Very happy with our entire experience. Check in. Room quality. Hot water.

2025-09-01 via Nuitee
C
Candace family
8
Pros:

We enjoyed how close to shopping and restaurants the hotel was.. Breakfast in the hotel was ok not great. Everything was clean overall we had a great 2 days stay

2025-08-31 via Nuitee
D
Daniel
10
Pros:

Close to interstate

2025-08-29 via Nuitee
H
Holly
8
Pros:

The McDonalds across the street closed at 9 pm on a summer night.

2025-08-26 via Nuitee
M
Michele
10
Pros:

2025-08-25 via Nuitee
N
Nimit
2
Avoid this nightmarish stay
Pros:

Absolutely pathetic hotel - reserved a room when promised daily house keeping with full service to realize that they didn't do a full service till 3-4 days initially till reminded and then 1 day completely skipped it. My room was in a mess when I returned to the room after 36 hrs of non stop duty at the hospital only to find my room was uncleaned and beds not made. Made multiple requests for cleaning and making the bed buy all requests were denied. I couldn't sleep after my work for 36 hrs and having a sleepless night day before! The technology doesn't work after tall promises such as digital card etc. The staff are rude and laugh behind you. Breakfast is best avoidable as there are very poor and ordinary choices. The cereal container leaks all the cereal out and nobody is bothered to fix it or repair. This is an expensive hotel and so I expected a better stay, facilities and hospitality. Instead
I was waiting to get this nightmarish stay over as soon as possible. I would avoid this hotel at all costs as there are many hotels around.

2025-08-21 via Nuitee
N
Nimit
2
Avoid this hotel at all costs, Nightmarish stay
Pros:

Absolutely pathetic hotel - reserved a room when promised daily house keeping with full service to realize that they didn't do a full service till 3-4 days initially till reminded and then 1 day completely skipped it. My room was in a mess when I returned to the room after 36 hrs of non stop duty at the hospital only to find my room was uncleaned and beds not made. Made multiple requests for cleaning and making the bed buy all requests were denied. I couldn't sleep after my work for 36 hrs and having a sleepless night day before! The technology doesn't work after tall promises such as digital card etc. The staff are rude and laugh behind you. Breakfast is best avoidable as there are very poor and ordinary choices. The cereal container leaks all the cereal out and nobody is bothered to fix it or repair. This is an expensive hotel and so I expected a better stay, facilities and hospitality. Instead
I was waiting to get this nightmarish stay over as soon as possible. I would avoid this hotel at all costs as there are many hotels around.

2025-08-21 via Nuitee
J
Joseph H. partner
10
Pros:

The hotel had great insulation, only heard one train in the night even though the main line was less than a 1/4 mile away. I walked outside to put something in my car and couldn’t believe the volume of the train passing was making. The staff was very helpful and courteous.

2025-08-19 via Nuitee