Hostal San Francisco de Asis

Hotels
7.9 (171 reviews)
Av. Luis Pasteur 102, Gascue , Santo Domingo , do

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Supportive staff
Good value for money
Tasty breakfast
Cons:
Cleanliness issues
Room quality concerns
Noise disturbances
Inconsistent service

Categories

Cleanliness
6.73
Reported issues with room cleanliness and odors, affecting overall satisfaction.
Service
8.7
Generally positive feedback about the staff, noted as very supportive and attentive.
Location
8.74
Multiple reviews highlight excellent and convenient location, providing easy access to noted attractions.
Room Quality
7.19
Concerns about room conditions, including age and style, mention of needing maintenance.
Amenities
7.72
Basic amenities provided, with emphasis on good breakfast offered.
Value for Money
7.68
Customer feedback suggests good value relative to pricing and quality of offerings.
Food and Beverage
8.23
Breakfasts are frequently praised, although some reviews indicate room for improvement.
Overall Experience
8.2
Overall satisfaction is high despite some issues; generally positive impressions from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:52

Property Description

Modern Decor and Free Wi-Fi
Spacious Rooms with Amenities
Convenient Location near City Center

To book your stay at Hostal San Francisco de Asis and enjoy a comfortable and convenient experience in Santo Domingo, look no further!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 171 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.2
S
Santos • family_with_children • do
10
2026-03-06 • via Nuitee
L
Luis • solo_traveller • fi
1
Stay away, this hotel is a scam
Pros:

Location was kind of ok.

Cons:

First of all, the rooms do not look like the pictures in booking.com, they are way worse.
Then on arrival they their access to booking was off so they couldn’t check my reservation.
They charged me more than what I had booked on booking.com, I tried to speak to a manager in the morning but they were now her to be found, I left my contact details and 2 weeks after they haven’t contacted me, so please stay away of this property.

2026-03-05 • via Nuitee
K
Kellyjohnhaiti • family_with_children • br
8
Pros:

O atendimento

Cons:

Nada

2026-03-05 • via Nuitee
E
Esmerlyn • solo_traveller • do
10
Un lugar tranquilo
Pros:

Muy limpio

Cons:

En lo absoluto no hay nada malo

2026-03-03 • via Nuitee
M
Marc • solo_traveller • mq
6
Correct dans l'ensemble
Pros:

Le petit déjeuner est parfait.

Cons:

L'accueil

2026-02-25 • via Nuitee
M
Mendoza • solo_traveller • gt
7
Pasable para una noche.
Pros:

El lugar es céntrico, el área del restaurante /cafetería, me agradó al retirarme la persona que me ayudó con mi maleta y la Sita, en recepción amable y deseando un feliz viaje (fotos adjuntas) y mucho me gustó el taxista el Señor Edgar que habla bien de Ustedes y los refiere en especial al dueño como buenas personas y es muy leal, aunque yo le comenté que no me gustaron algunas cosas del lugar y su descuido él dijo que se lo comentaría para mejorar, lo sentí muy comprometido y dispuesto atender con amabilidad muy confiable y segura con su servicio.

Cons:

La habitación y el baño descuidados, mucho ruido en el pasillo de personas hablando fuerte, cuando desee un café baje, pensando que la cafetería estaba abierto y no, solo una máquina que no funcionó correctamente, el servicio muy básico y poco atento el de recepción a mi llegada, sólo al siguiente día la señorita amable igual en la cafetería podrían tener más amabilidad HOSPITALIDAD con los huéspedes y cuando uno llega dejar de usar el celular y atender de mejor manera atenta y cordial, yo en mi profesión me dedico a la capacitación y liderazgo de servicio a eso llegue a Punta Cana y realmente por estar de paso alguien de allá me los refirió por cerca y accesibles a mi ida para Punta Cana, luego Puerto Plata pero siento que sí deben cuidar los detalles con los huéspedes, ser más atentos y hospitalarios y para hacerlo sentir a uno bienvenido. para una noche uno lo deja pasar, más noches lo evalúa.

2026-02-25 • via Nuitee
K
Kris611 • family_with_children • do
9
Great
Pros:

Excellent location, very friendly and helpful staff. Clean rooms

Cons:

Street noise at night. Wifi wasn't available in the room.

2026-02-23 • via Nuitee
G
Gilles Olivier • solo_traveller • mq
10
Pros:

super

Cons:

super

2026-02-12 • via Nuitee
D
David • family_with_children • do
9
2026-02-09 • via Nuitee
R
Rossy idalia • family_with_children • do
10
2026-01-16 • via Nuitee
P
Pimentel • solo_traveller • do
10
2026-01-11 • via Nuitee
N
Nadia Lasfar • family_with_children • fr
6
Pros:

Le personnel ,le petit dej la chambre

Cons:

Insonorisation générale. Il y a eu du bruit toute la nuit du coup on a très mal dormi mais propriétaire a l'écoute

2026-01-08 • via Nuitee
C
Colon • family_with_children • pr
10
Pros:

Excelente ubicación

Cons:

Deben ponen un área de música aunque sea moderada

2026-01-06 • via Nuitee
A
Azalea del Mar • couple • do
10
Siempre estupendo
Pros:

Siempre excepcional y la ubicación excelente. Todos sus trabajadores son estupendos

Cons:

Nada

2026-01-04 • via Nuitee
D
Diego • family_with_children • co
9
Pros:

La ubicación, es una zona muy tranquila y cerca al centro colonial en uber.
Adicional la relación calidad precio

Cons:

Las instalaciones ya tienen una antigüedad y se debe pensar en un mantenimiento.

2025-12-26 • via Nuitee
A
Ana Isabel Díaz Martínez • family_with_children • es
10
Pros:

Relación calidad-precio excelente. Personal muy amable. Muy céntrico. Lo recomiendo.

2025-12-26 • via Nuitee
J
Johannette Mariell • family_with_children • do
9
2025-12-24 • via Nuitee
H
Héctor • family_with_children • do
8
Pros:

Location and flexibility with their guests.

Cons:

They overcharged my account twice. I was not given the booking reservation feed.

2025-12-24 • via Nuitee
T
Toral Córdova • solo_traveller • do
9
2025-12-23 • via Nuitee
J
Jonathan • solo_traveller • gb
8
Good value and location
Pros:

Location of the hotel is quite good. A few minutes walk from the Malecon and about 15 minutes walk to the Colonial Zone, although I wouldn't like to make the walk by myself late at night. Hotel is well equipped with a lift (elevator) and good value. There is a basic breakfast.

2025-12-22 • via Nuitee