Hostal San Francisco de Asis

Hotels
7.9 (171 reviews)
Av. Luis Pasteur 102, Gascue , Santo Domingo , do

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent location
Supportive staff
Good value for money
Tasty breakfast
Cons:
Cleanliness issues
Room quality concerns
Noise disturbances
Inconsistent service

Categories

Cleanliness
6.73
Reported issues with room cleanliness and odors, affecting overall satisfaction.
Service
8.7
Generally positive feedback about the staff, noted as very supportive and attentive.
Location
8.74
Multiple reviews highlight excellent and convenient location, providing easy access to noted attractions.
Room Quality
7.19
Concerns about room conditions, including age and style, mention of needing maintenance.
Amenities
7.72
Basic amenities provided, with emphasis on good breakfast offered.
Value for Money
7.68
Customer feedback suggests good value relative to pricing and quality of offerings.
Food and Beverage
8.23
Breakfasts are frequently praised, although some reviews indicate room for improvement.
Overall Experience
8.2
Overall satisfaction is high despite some issues; generally positive impressions from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 03:52

Property Description

Modern Decor and Free Wi-Fi
Spacious Rooms with Amenities
Convenient Location near City Center

To book your stay at Hostal San Francisco de Asis and enjoy a comfortable and convenient experience in Santo Domingo, look no further!

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SDQ

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 171 reviews
Cleanliness: 6.73
Service: 8.7
Location: 8.74
Room Quality: 7.19
Amenities: 7.72
Value for Money: 7.68
Food and Beverage: 8.23
Overall Experience: 8.2
B
Barrera solo_traveller do
8
2026-04-12 via Nuitee
F
Franco family_with_children de
7
2026-04-07 via Nuitee
L
Luis Fernando family_with_children co
7
Pros:

La ubicación cerca del malecon sitio seguro.

Cons:

Los desayunos deben de ser variados y dan al desayuno con muchos jugos azucarados

2026-04-05 via Nuitee
C
Carlos Alberto family_with_children do
9
Bueno y acogedor en un lugar tranquilo
Pros:

Limpieza y personal

Cons:

La Internet a veces fallaba

2026-04-05 via Nuitee
E
Esmerlyn couple do
10
Un lugar donde se puede descansar tranquilamente
Pros:

Limpio

Cons:

Mejorar el desayuno

2026-03-31 via Nuitee
J
Juan solo_traveller us
8
2026-03-31 via Nuitee
C
Carmen solo_traveller us
1
Never again!
Pros:

The water was hot in the shower, that was the only good thing.

Cons:

It had an extremely strong moldy scent in the room, clearly there was mold present. The bed sheets and pillow cases did not appear clean, I had to spread a towel to lie down on. I did not sleep at all that night, it was a terrible experience! No microwave in the room, couldn’t prepare something warm to drink.

2026-03-29 via Nuitee
P
Pierre louis family_with_children do
10
Pros:

Le calme

2026-03-29 via Nuitee
G
GUY couple fr
7
Très bon qualité prix
Pros:

Suffisant, simple, bon

Cons:

Le lit

2026-03-20 via Nuitee
A
Amaurys couple do
10
Excelente
Pros:

Servicio del personal y la limpieza y comodidad de la habitación

Cons:

N/A

2026-03-15 via Nuitee
S
Santos family_with_children do
10
2026-03-06 via Nuitee
K
Kellyjohnhaiti family_with_children br
8
Pros:

O atendimento

Cons:

Nada

2026-03-05 via Nuitee
L
Luis solo_traveller fi
1
Stay away, this hotel is a scam
Pros:

Location was kind of ok.

Cons:

First of all, the rooms do not look like the pictures in booking.com, they are way worse.
Then on arrival they their access to booking was off so they couldn’t check my reservation.
They charged me more than what I had booked on booking.com, I tried to speak to a manager in the morning but they were now her to be found, I left my contact details and 2 weeks after they haven’t contacted me, so please stay away of this property.

2026-03-05 via Nuitee
E
Esmerlyn solo_traveller do
10
Un lugar tranquilo
Pros:

Muy limpio

Cons:

En lo absoluto no hay nada malo

2026-03-03 via Nuitee
M
Marc solo_traveller mq
6
Correct dans l'ensemble
Pros:

Le petit déjeuner est parfait.

Cons:

L'accueil

2026-02-25 via Nuitee
M
Mendoza solo_traveller gt
7
Pasable para una noche.
Pros:

El lugar es céntrico, el área del restaurante /cafetería, me agradó al retirarme la persona que me ayudó con mi maleta y la Sita, en recepción amable y deseando un feliz viaje (fotos adjuntas) y mucho me gustó el taxista el Señor Edgar que habla bien de Ustedes y los refiere en especial al dueño como buenas personas y es muy leal, aunque yo le comenté que no me gustaron algunas cosas del lugar y su descuido él dijo que se lo comentaría para mejorar, lo sentí muy comprometido y dispuesto atender con amabilidad muy confiable y segura con su servicio.

Cons:

La habitación y el baño descuidados, mucho ruido en el pasillo de personas hablando fuerte, cuando desee un café baje, pensando que la cafetería estaba abierto y no, solo una máquina que no funcionó correctamente, el servicio muy básico y poco atento el de recepción a mi llegada, sólo al siguiente día la señorita amable igual en la cafetería podrían tener más amabilidad HOSPITALIDAD con los huéspedes y cuando uno llega dejar de usar el celular y atender de mejor manera atenta y cordial, yo en mi profesión me dedico a la capacitación y liderazgo de servicio a eso llegue a Punta Cana y realmente por estar de paso alguien de allá me los refirió por cerca y accesibles a mi ida para Punta Cana, luego Puerto Plata pero siento que sí deben cuidar los detalles con los huéspedes, ser más atentos y hospitalarios y para hacerlo sentir a uno bienvenido. para una noche uno lo deja pasar, más noches lo evalúa.

2026-02-25 via Nuitee
K
Kris611 family_with_children do
9
Great
Pros:

Excellent location, very friendly and helpful staff. Clean rooms

Cons:

Street noise at night. Wifi wasn't available in the room.

2026-02-23 via Nuitee
G
Gilles Olivier solo_traveller mq
10
Pros:

super

Cons:

super

2026-02-12 via Nuitee
D
David family_with_children do
9
2026-02-09 via Nuitee
R
Rossy idalia family_with_children do
10
2026-01-16 via Nuitee