Holiday Inn Express & Suites Monroe by IHG

Hotels
Holiday Inn Express
9 (350 reviews)
1687 North Dixie Highway , Monroe , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly staff
Good breakfast variety
Cons:
Issues with bookings
Dirty hot tub
A/C loud

Categories

Cleanliness
8.58
Rooms were labeled as clean in reviews, but some issues with the hot tub.
Service
9.55
Staff described as friendly and helpful, with positive interactions noted.
Location
8.59
A mixed sentiment; praised for proximity to Sterling State Park but criticized due to issues with overbooking.
Room Quality
9.04
Rooms generally described as large, quiet, and comfortable.
Amenities
9.07
Pool was referenced, but requests for towels indicate some shortcomings.
Value for Money
9.03
Some mention of being scammed but overall value for the hotel appears acceptable to many.
Food and Beverage
9.58
Breakfast was mentioned positively in several reviews.
Overall Experience
8.55
Mixed experiences reported; some good, but significant complaints impacting the overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:27

Property Description

Luxurious Accommodations
Holiday Inn Express & Suites Monroe offers comfortable rooms equipped with modern amenities such as a cable TV, microwave, and refrigerator. The private bathrooms feature a bath or shower, along with a convenient hairdryer.

Convenient Facilities
Guests can enjoy access to an indoor pool and a fitness centre during their stay. The hotel also provides a 24-hour front desk and complimentary parking for added convenience.

Nearby Attractions
Located in Monroe, the hotel is in close proximity to Maumee Bay State Park Golf Course, Toledo Museum of Art, and Toledo Zoo. With Detroit Metro Airport just 31 km away, exploring the area is easy for guests.

Experience comfort and convenience at Holiday Inn Express & Suites Monroe. Book your stay now!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTT

Location

Guest Reviews

9
Based on 350 reviews
Cleanliness: 8.58
Service: 9.55
Location: 8.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 9.58
Overall Experience: 8.55
T
Tommy couple us
10
2026-08-26 via Nuitee
J
Jenkins solo_traveller us
10
Pros:

Everything this place was the best so far. Short distance to the park. Breakfast was great, rooms clean & nice size.

2026-08-20 via Nuitee
C
Charla solo_traveller us
10
Cons:

No pool available.

2026-08-12 via Nuitee
L
Logsdon solo_traveller us
9
2026-08-09 via Nuitee
P
Preston couple us
8
2026-08-08 via Nuitee
K
Kimberly solo_traveller us
10
2026-07-20 via Nuitee
C
Cook solo_traveller us
8
2026-07-20 via Nuitee
M
Marlee family_with_children us
1
2026-07-20 via Nuitee
A
Ashantae family_with_children us
10
nice, comforting, no complaints
Pros:

very clean and makes you feel comfortable

Cons:

n/a

2026-07-13 via Nuitee
D
David solo_traveller us
10
2026-07-11 via Nuitee
B
breeves94 solo_traveller us
4
Better than nothing I guess
Pros:

Coffee available in the lobby was nice, and the breakfast was better than I expected

Cons:

The room wasn't cleaned properly even AFTER having to wait an extra hour (check in was 3 and we weren't able to get into our room until 4:10). Had issues with our jet tub and over 40 minutes of the staff pretty much not caring, we finally figured it out by ourselves. The room is in need of serious repairs/updates. Broken window curtains, the shower was gross with bad caulking and what looked like possibly mold growing, stained carpet etc. The ONLY reason we didn't leave was because we had no other options. Bad storms causing power outages left us with no other choice but to stay.

2026-07-06 via Nuitee
E
Earl solo_traveller us
1
2026-07-02 via Nuitee
J
Jami solo_traveller us
6
2026-06-29 via Nuitee
D
Dennis family_with_children us
4
It was ok, Just not what we're used to with all of the other HIE hotels we've stayed at
Pros:

Staff was super friendly and helpfull.

Cons:

No gravy for the biscuits, nor bacon like all other HIE hotels have. They stated they were out until the following Wednesday. No Hot Chocolate in the lobby that my kids absolutely love, and all other HIE hotels have. They said no-one drinks it so they just no longer order any. Pool was not accessible but they let us go to the hotel next door for the kids to swim. Beds we're super hard. A/C only cooled half of the room so the other half was really warm. And the mini fridge was super loud and sounded like an espresso machine running all night. I stay in HIE hotels almost exclusively and we absolutely love them that's why we stay there, so all of these complaints are way out of the norm.

2026-06-25 via Nuitee
C
Cheryl solo_traveller us
10
2026-06-25 via Nuitee
H
hwy43 Family
10
The cleanest friendliest & most comfortable stay.
Pros:

We’re from Mississippi and came to visit family. This Holiday Inn Express was one of many we’ve stayed at while traveling but it also was one the cleanest and friendlier. Laurie at the front desk was awesome!! Staff serving breakfast was also great. Highly recommend. Will be back.

2026-06-14 via Tripadvisor
B
Brianna couple us
1
Nothing good about that hotel except the wonderful lady who checked me in!! Her customer service was spot on!!
Pros:

Location was close to my family’s!

Cons:

They tried to pull payment off my card around 7am the morning before and I had it pay at check in, they pulled same time I my insurance payment was pulling and declined my card so I had to pay extra 50 on that bill due to declining! I’ve never had any issue with pay at check in before!! The staff I called was so flippant about it and said it was normal! Never has happened before thru booking. Com! I specifically wanted a bathtub ( was one one reason I took that hotel ) but mold in bathroom all around tub! Grout on floor filled with ????! Had pool still closed too!!

2026-05-27 via Nuitee
C
Cheryl family_with_children us
10
2026-05-26 via Nuitee
J
Judith couple us
9
Cons:

Ran out of body wash/liquid soap

2026-05-16 via Nuitee
L
Larisha solo_traveller us
6
Call ahead to see if the pool works
Pros:

BRENDA.BRENDA BRENDA. If we stayed again it would be because of Brenda. He made a delicious breakfast and great conversation. She was all smiles and much more helpful than the rest of the staff. Give Brenda a raise. She saved this review. Breakfast was amazing

Cons:

The pool did not work and it was not advertised on the site. Our room was NOT clean. The fold out had popcorn and chips on it when we opened it. The carpet was dirty and the common area furniture was stained. The staff weren't pleasant. We could not get into the gym because the pool was closed

2026-04-15 via Nuitee