Hotel Veneto Firenze

Hotels
Independent
6.4 (60 reviews)
Via Santa Reparata, 33, Florence, FI, 50129 , Florence , IT

Facilities

Arcade/game room
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Wheelchair accessible
Breakfast available (surcharge)
Arcade/game room
Safe-deposit box at front desk
Multilingual staff
See all facilities

Review Highlights

Pros:
Friendly staff
Standard location appeal
Cons:
Poor room quality
Issues with cleanliness
Insufficient amenities

Categories

Cleanliness
3.9
Negative reviews mention issues with cleanliness, specifically zancudos and moscas.
Service
7.9
Reception staff were friendly, but there were issues with privacy regarding photocopying.
Location
9.4
Standard quality for this hotel tier.
Room Quality
3.9
Negative sentiment regarding room conditions, not matching photos.
Amenities
4.9
Air conditioning was insufficient and operated only during specific hours.
Value for Money
5.9
Guests feel it is a poor value, comparing it to a 3-star hotel with excellent comments.
Food and Beverage
9.4
Standard quality for this hotel tier.
Overall Experience
5.9
General sentiment reflects dissatisfaction with various aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 06:12

Property Description

Convenient Amenities
Make use of complimentary wireless internet, concierge services, and an arcade/game room during your stay. Room service is also available for your convenience.

Featured Amenities
The hotel offers a business center, a 24-hour front desk, and multilingual staff to cater to your needs. Enjoy daily buffet breakfasts for a fee.

Comfortable Rooms
Relax in one of the 23 air-conditioned rooms with flat-screen TVs. Stay connected with free wireless internet and enjoy amenities such as private bathrooms with complimentary toiletries and daily housekeeping.

A stay at Hotel Veneto Firenze immerses you in the heart of Florence, just minutes away from popular attractions. Don't miss the chance to book your stay now!

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: FLR

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

  • Guest type

    Essential workers only - NO

  • Accessibility

    No elevators

See all policies

Location

Guest Reviews

6.4
Based on 60 reviews
Cleanliness: 3.9
Service: 7.9
Location: 9.4
Room Quality: 3.9
Amenities: 4.9
Value for Money: 5.9
Food and Beverage: 9.4
Overall Experience: 5.9
I
I1133RFmk Couples Bournemouth, Bournemouth, Christchurch and Poole, Dorset, England
10
Nice hotel
Pros:

We spent there 5 nights and we can definitely recommend it. You get all that you need: clean rooms, comfortable beds, very good breakfast (bread, eggs, cheese, ham, sausages, yogurt, croissants, jams, cakes).
​And you also get a delicious coffee, specifically cappuccino. Thank you to the nice gentleman for remembering that we drink cappuccino every morning. The reception staff is also very kind and friendly.
​I truly do not understand negative comments. Rooms are cleaned every day, towels are changed, the beds are comfortable, and the design is also interesting. The only thing to mention is the bathroom is small, so for bigger people it might be a problem to move around :)
​The hotel is located in a fantastic spot, close to everything! Lots of restaurants, bars, shops around. Definitely we can recommend it.

2025-12-16 via Tripadvisor
T
Tom
4
Pros:

Dårlig utvalg til frokost, og i tillegg klarte de å gå tom for f. eks. Kornblanding. Rent rom, knøttlite bad og veldig begrenset sosiale soner.

Vi kommer ikke til å bo her igjen og vil heller ikke anbefale hotellet.

2025-10-09 via Nuitee
J
Javier family
2
Pros:

Creo que el título sería la casa del terror, las habitaciones no se parecen en nada a las fotos, tenía zancudos y moscas, el baño no entraban dos personas y lo peor de todo el aire acondicionado solo funcionaba de 2:30 pm a 9 am y era tan pobre que creo que con ese aire no apagabas ni un fósforo , en conclusión el peor hotel de mi vida, según ellos 3 estrellas y excelentes comentarios, realmente no se porque este hotel sigue en la plataforma de información, para mí una estafa

2025-08-15 via Nuitee
E
Edgar Isaac
4
Pros:

En la recepción fotocopiaron los pasaportes de toda mi familia aunque no era necesario aunque les solicite que sólo fotocopiaran el de quien reservó la habitación , ignoraron la petición y se quedaron con las copias .

2025-07-24 via Nuitee
S
Stine
6
Simpelt
Pros:

Meget simpelt hotel og gammelt. Super venligt personale i receptionen

2025-07-15 via Nuitee
E
Elena
6
Pros:

Very close to downtown

2025-05-18 via Nuitee
H
HyunJoon
2
최악의 지옥을 경험하다.
Pros:

첫날 체크인 데스크에 두남자의 상태를 보고 호텔상태를 읽을수 있었다.

화장실은 비행기 기내처럼 좁고 수압은 낮고 창문으로는 창고물건이 보관되어 있어 열수 없었고 고객 VOC는 완전히 무시되었습니다. 수십년간의 가족여행 경험자로서 최악의 지옥을 경험 하였습니다. 하우스키핑도 2일마다 하는 호텔은 처음입니다.

근데 도시세는 3성급호텔에 6유로를 받습니다. 피렌체시 행정은 제대로 작동하고 있는지 의문입니다.

2025-02-02 via Nuitee
1
140lesleyp Friends getaway Michigan
4
Small
Pros:

The rooms have been painted garish colors since the professional posted photos were taken. I was here with a large travel group and the staff was friendly and accommodating. However; my room was cramped and somewhat dirty- the shower was TINY, looks as if it was added as an afterthought and way smaller than the typical small Italian showers I’ve experienced. Although my ground floor room did not, many of my fellow travelers’ rooms upstairs had a strong and off putting smell- maybe mildew or mold? The lack of an elevator, paired with steep stair, was a pain as well.

2024-06-14 via Tripadvisor
S
Shania
2
Average 3/10 .
Pros:

Unfortunately would not stay here again nor recommend, although the staff were lovely. Our room had no hot water for shower … one small drop of mild water was all that would come out. Bed was 2 single beds pushed together , that did not stay together & made for an uncomfortable sleep.
Location & staff were great. Just the amenities in room that were well below average.

2024-05-21 via Nuitee
Y
ysiNovi_Mi Couples us
2
This place will rip you off
Pros:

I made a reservation online with the hotel. They send me a confirmation that did not contain any details. My mistake for not requesting the details. When we arrived late in the evening, they charged me about 40% more than I signed for online; moreover, they told me that I booked for 1 person, though we were two people. Despite the fact that the room has three beds, they charged me additionally 20euro per night for the second person.
The room is extremely small, and has only a very small desk. We kept our stuff on the third bed. The sing in a bathroom does not have any countertop, so we had to keep all our toiletries in the room. The shower is so small, that I was not able to get in (I'm size 42).
The breakfast was reasonably good, but once they run out of something (like scrambled eggs), they will not bring more.

2023-10-22 via Tripadvisor
O
Oliver family_with_children
6
Pros:

No hay elevador y las escaleras son muy empinadas, no llega el wifi a las habitaciones y constantemente se quedan sin presión de agua

2023-10-01 via Nuitee
A
Aleksandra friends
4
Pros:

The neighbors next door were slamming doors at night . Someone was knocking on our hotel room door , it was a loud hallway overall . Walls are paper thin you can hear every conversation in the room next door . Shower head did not work . No phone in a room to call reception . Lots of stairs ( like a maze ). No extra blankets .AC took about 6 hours to cool the room .

2023-09-26 via Nuitee
S
shiminy2015 Family
4
Maybe I’m unlucky
Pros:

We have requested for ground floor room and they agreed, but when we checked in we we were given a room on the second floor; there was no lift inside this hotel and I was with an elder. And I just realised that they have given us a single room when we booked for a double room; the room photos we saw then were not not close to the room in reality. The toilet is small, we can’t even turn when showering, and it was giving out a pungent smell all the time. City tax, we were overcharged and they did not give us a receipt.

The only plus point is that the location was good and the staff were friendly.

But it was not worth the money we spent.

2023-09-17 via Tripadvisor
R
R7521ZYtatianab Solo travel
2
Nothing to add
Pros:

I’ve been in this hotel few years ago,precisely before the covid scene.In that time was superb(I stayed with my partner and my two sons) but unfortunately,as the reception reported me,with the new owner/s,I definitely do not recommend this hotel to nobody.
My sincere apologies,but Ican not be false.
Regards,
Mrs Barros Hindle
16/09/2023
Florence/Bradford

2023-09-16 via Tripadvisor
B
bouthaina
10
Pros:

vicina a tutti le piazze

2023-08-20 via Nuitee
M
margarita family
8
Pros:

The front desk people were so kind. My room would absorb a lot of heat during the day but the ac worked great.

2023-07-02 via Nuitee
L
lucymayhooker Couples gb
4
Good Location
Pros:

So let’s start with the positives the mattress is nice and so are the pillows, and the hotel location is great 10 minutes from the cathedral. We had a room in the loft it was very hot the aircon didn’t work for a few days and we had two tiny windows. The hotel is across the street from a very noise youth looking place and the showers are cold and have no pressure but this might be because of our loft room. The breakfast is terrible I really wouldn’t waste your time but the coffee is good 👍. I wouldn’t come back to this hotel but the staff are nice, I just think a youth hostel would be better and cheaper than £300 per night.

2023-05-30 via Tripadvisor
J
Julio Alberto family_with_children
10
Pros:

Muy buena ubicación y servicio

2023-05-24 via Nuitee
I
Iratxe Nebreda
6
Pros:

La ubicación es buena.
Las instalaciones necesitan una reforma.

2023-04-11 via Nuitee
S
santiago family
4
Pros:

Falta limpieza, habitación excesivamente húmeda, no hay buena limpieza

2023-02-24 via Nuitee