Hotel Rural El Refugio - Solo Adultos

Hotels
8.3 (939 reviews)
Cruz de Tejeda, s/n , Tejeda , es

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Pets allowed

Facilities

Swimming pool
Restaurant
Terrace
Pets allowed
Tour desk
Packed lunches
Solarium
Private check-in/check-out
Shared lounge/TV area
Adult only
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good food quality
Cons:
Cleanliness issues
Room comfort complaints
Value for money concerns

Categories

Cleanliness
7.63
Some reviews mention issues such as mold and unpleasant odor, leading to a lower score.
Service
9.1
Overall service was highly praised, with friendly staff noted in multiple reviews.
Location
9.14
Consistently highlighted as excellent for hikers and scenic views.
Room Quality
7.59
Reports of thin walls, hard pillows, and cold temperatures impacted the score.
Amenities
8.12
Notable amenities include a nice restaurant and good breakfast offerings, but some amenities were limited.
Value for Money
7.58
Issues with price-value relation mentioned, particularly regarding room quality vs cost.
Food and Beverage
8.63
Food quality was often praised, though some noted it could be improved in quantity.
Overall Experience
8.6
Overall experience varied but was positive, with high satisfaction generally expressed.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:38

Property Description

Charming 19th-Century Canarian Country House Setting
Hotel Rural El Refugio offers picturesque views of Tejeda's countryside from its charming rooms in a 19th-century Canarian country house. Each room features rustic décor and handcrafted furnishings, along with modern amenities like flat-screen cable TV and a private bathroom.

Relaxing Outdoor Pool and Scenic Terrace
Guests can unwind by the outdoor swimming pool or enjoy the beautiful gardens and mountain views from the attractive terrace. The hotel also offers a cozy lounge and a games room for entertainment, ensuring a relaxing stay for all visitors.

Adventure-Filled Surroundings for Hiking and Horse Riding
Located near Tamadaba National Park, the hotel is a perfect base for outdoor enthusiasts looking to explore nature through hiking and horse riding activities. Don't miss the chance to experience the beauty of the surrounding area during your stay at Hotel Rural El Refugio.

Important information:

Please note that dogs are only allowed upon request and subject to approval.
Please note that this property can accommodate dogs but will not accommodate other types of pets.
Please note that dogs will incur an additional charge of 10 EUR per day, per dog.
Please note that a maximum of 1 dog is allowed per room.
Please note that the property can only accommodate pets with a maximum weight of 8 kg or less.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Wed, Oct 1, 2025 until Mon, Jun 15, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 939 reviews
Cleanliness: 7.63
Service: 9.1
Location: 9.14
Room Quality: 7.59
Amenities: 8.12
Value for Money: 7.58
Food and Beverage: 8.63
Overall Experience: 8.6
J
Jonathan • couple • fr
8
2026-02-13 • via Nuitee
R
Ralph • couple • de
6
Sehr gute Lage in den Berge - renovierungsbedürftig
Pros:

Sehr gute Lage auf einem hohen Punkt in den Bergen. Ideal für Wanderer oder Auto touren, die quer durch das Gebirge gehen. Das Personal im Restaurant ist überaus freundlich und hilfsbereit.

Cons:

Das Hotel ist massiv in die Jahre gekommen und bedürfte mal wieder einer Renovierung. Deshalb auch die schlechte Preis/Leistungsbewertung. Die Hälfte des Preises wäre für die Lage angemessen gewesen und dann hätte es auch mehr Sterne in der Gesamtwertung gegeben.

2026-02-11 • via Nuitee
R
Rosario Yaiza • couple • es
8
2026-02-10 • via Nuitee
G
Guacimara • couple • es
9
2026-01-29 • via Nuitee
B
Bernadette • couple • fr
9
Pros:

Très bel emplacement
Hotel typique correspondant au lieu exceptionnel
Restaurant El Refugio de qualité, cuisine locale très appréciée
Accueil et ambiance agréable

2026-01-28 • via Nuitee
A
Aurelia • couple • es
10
2026-01-26 • via Nuitee
H
Helle • couple • dk
9
2026-01-24 • via Nuitee
E
Else • couple • dk
2
Utiltalende og intetsigende overnatningssted. Lever højt på beliggenhed og gør sig ikke umage
Pros:

Beliggenheden midt i et vandreparadis

Cons:

virkelig utiltalende personale, ingen velkomst. Mørkt og koldt værelse, de kaldte "suite". udenfor rod og meget sjusket. "restauranten" et skur, hvor der var koldt . Morgenmaden totalt elendig. Rådne frugter, gammelt brød

2026-01-23 • via Nuitee
N
nelly • couple • fr
7
Très bien
2026-01-20 • via Nuitee
F
Françoise • couple • fr
9
2026-01-20 • via Nuitee
M
Martin • couple • de
7
Alles, so wie erwartet.
Pros:

Gute Speisen: Frühstück vielfältig; Abendessen sehr schmackhaft

Cons:

Räume sind für ein „Refugio“ ansprechend.

2026-01-20 • via Nuitee
C
Charlotte • couple • fr
9
Bien placé et confortable
Pros:

L’emplacement à Cruz de Tejeda est idéal pour les départs en rando et les superbes vues. Notre chambre était très bien et nous avons profité des espaces de pause collectifs.

Cons:

La douche n’était pas bien nettoyée, des plaques de moisissures se décrochaient.

2026-01-19 • via Nuitee
J
Jose Luis • couple • es
9
TIENE TRANQUILIDAD Y EL DON DE LA NATURALEZA
Pros:

TRATO PERSONAL DEL SERVICIO DE RESTAURACION, SOBRE TODO LA SRTA INES

2026-01-19 • via Nuitee
G
GIOVANNA • family_with_children • it
10
Cons:

It will be amazing increasing the vegan options (salty&sweet) in the menu considering the type of hotel. Despite that everything has been wonderful and the staff was professional and helpful!

2026-01-19 • via Nuitee
J
Jean-Bernard • extended_group • fr
9
Pros:

Établissement bien situé pour randonner ! Très bons petits déjeuners !

2026-01-18 • via Nuitee
F
federico • couple • it
8
2026-01-16 • via Nuitee
P
Pierre • solo_traveller • fr
9
Pros:

Le restaurant et sa gérante.
Très bonne cuisine et très bon accueil.

Cons:

L'absence de contact avec le propriétaire de la partie hôtel.
Heureusement que l'on est accueilli par Inès dans le restaurant.

2026-01-14 • via Nuitee
S
Santana cejas • couple • es
8
Pros:

Buen hotel para descansar y desconectar de la ciudad

2026-01-13 • via Nuitee
M
Massimiliano • couple • gb
10
Pros:

Cute refuge up in the mountain. Cozy atmosphere, beautiful lounge with fireplace, leather seatings, library and free use of kettle for tea. Our room was nice with very good comfy bed. Beautiful Terrace, nice little swimming pool (which we both havent used as Dec weather was wintery and chilly). Free easy parking on site.Loved the fact there was also a small french style restaurant on site. Highly recommended.

Cons:

Nothing

2026-01-13 • via Nuitee
B
Batista • couple • es
7
La experiencia del último día hace que no nos apetezca repetir
Pros:

La reserva no incluía desayuno.
En muy silencioso.
Confortable.

Cons:

Las almohadas me parecieron bastante duras.
La sábana bajera era de las de arriba y se salía cada noche.
Por la mañana del día que debíamos dejar el alojamiento (12h), la señora de la limpieza abrió la habitación sobre las 9:30h sin tocar la puerta. Nos despertamos asustadísimos.

2026-01-12 • via Nuitee