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Facilities
Property facilities
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Fitness facilities
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Express check-out
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Arcade/game room
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Free WiFi
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24-hour front desk
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Terrace
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Garden
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Luggage storage
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Express check-in/check-out
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Sauna
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Concierge service
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Picnic area
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Elevator
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Fitness facilities
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ATM/banking
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Gift shops or newsstand
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Television in common areas
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Arcade/game room
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Safe-deposit box at front desk
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Free newspapers in lobby
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Porter/bellhop
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Express check-out
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Internet access in public areas - high speed
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Smoke-free property
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Wheelchair accessible parking
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Assistive listening devices available
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Braille or raised signage
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Conference center
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Snack bar/deli
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Free self parking
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Shared microwave
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Shared refrigerator
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Banquet hall
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Wheelchair-accessible van parking
Review Highlights
Categories
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Property Description
Experience an unforgettable stay at the Chessington Safari Hotel, where adventure meets comfort!
Recreational Delights
Dive into relaxation with our indoor pool, hot tub, and sauna – the perfect retreat after a day of exploring. Enjoy family fun at our arcade/game room while keeping connected with complimentary wireless internet access.
Culinary Experiences
Savor delectable Modern European cuisine at our on-site Safari Bar and Grill, featuring a delightful bar/lounge and serene garden views. For a more casual bite, visit our cozy coffee shop/cafe.
Business and Event Facilities
Host successful meetings with access to our well-equipped conference center and three versatile meeting rooms. Take advantage of our business center and express check-out for a hassle-free experience.
Don’t miss out on this exceptional getaway – book your stay at Chessington Safari Hotel today!
- Pool access available from 7:00 AM to 9:00 PM.
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- Contactless check-out is available.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals are exempt from fees/restrictions
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Check-in & Check-out
Contactless check-out is available
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General
Professional property host/manager
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Pets
Service animals are allowed
Location
Guest Reviews
Loved the rooms very clean my daughter enjoyed it you can tell the staff enjoy there job they was Amazing
The splash park wasn't open.
Hotel was great loved the view of safari animals
Part of the pool was closed during our stay
Came for my sons birthday, received a txt two days before telling me to pre book swimming, tried calling and it was impossible to get through. On arrival I tried to book and they said it was full and that as I had booked through booking.com I would not of been able to pre book anyway. Twice we asked for our son to be added to the birthday board, it wasn’t done. Waiting for drinks at the bar, no staff to be seen most of the time, at one point they even held a staff meeting in view of the bar as over 5 people stood waiting to be served. No one was served till the staff meeting ended. The staff were lovely and kind and helpful but the lack of staff and follow through was very disappointing
Following through such as adding my son to the birthday list, this was mentioned at time of booking a month before so I should not of even had to ask on arrival
Obviously the location is the selling point, but it was the only thing really going for it.
The aircon in the room was very good and helped keep us cool.
We paid extra for a safari view room, but the windows were so dirty it was almost impossible to see out.
The rooms were very dated and in need of some TLC.
On arrival, a time where the staff should have expected a peak in checkin as the park closed, there were still only 2 desks open - with lots of muttered comments from the staff about “computers are as slow as I am, etc.” it took a long time to get checked in
Room just what we needed and a/c very welcome on the hottest day of the year
Cost of food and drink
The location is right next to the Park.
The breakfast is poor. For the price that I paid, it was disappointing. If you want to have a breakfast at the Safari restaurant, reservation is necessary. You can also have a breakfast at the temple restaurant (reservation is not neccessary). In the morning at the temple, the queue was so long for the breakfast. The arrangement needs to be improved. One staff was at the reception and guided people to the table which took so long.
For the swimming pool, reseravtion is mandatory. During the high season, you need to reserve ASAP.
At the reception, for the check-in, the staff did not explain how to use the hotel in a detail. I had to figure out the stuffs on my own as there was almost no explanation.
It was clean
Very over priced. Buffett restaurant was extortionate for the quality of food.
Good position
Nothing
Very family friendly and great for children. The splash and play pool was warm and great fun.
Azteca Hotel could do with some refurbishment.
Nice big comfortable bed
Not a lot
It is an old facility that needs a lot of money spent on it to upgrade.
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