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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Fax/photocopying
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Golf course
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Dry cleaning
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Shuttle service (additional charge)
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Grocery deliveries
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Public transport tickets
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Outdoor furniture
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Sun loungers or beach chairs
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Picnic area
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Sun umbrellas
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Airport drop off
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Airport pick up
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Outdoor fireplace
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Kids' pool
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Beauty Services
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Manicure
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Pedicure
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Broadcast Live sport events
Review Highlights
Categories
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Property Description
Luxurious Accommodation
Indulge in modern rooms at Gardenia Boutique Hotel, featuring air conditioning, a minibar, and a flat-screen TV for your comfort.
Culinary Delights
Savor a variety of dining options at our restaurant, offering a continental breakfast buffet, light lunches, and dinners upon request.
Relaxing Amenities
Unwind by the outdoor pool, explore the garden, or utilize the meeting facilities and free WiFi during your stay at Gardenia Boutique Hotel.
Book now to experience the perfect blend of luxury and convenience at Gardenia Boutique Hotel in Dunkeld West.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Location
Guest Reviews
The location is in a secure area, and close to everywhere we needed to go.
Stained bedding and towels. No complimentary coffee station or bathroom soap. We also had to ask for toilet paper. There is enough dining seating as some of the chairs were broken. The primary door is broken. The second on-suite bathroom shower door was broken. Out of the 3 tvs only 2 worked after having to ask for the correct plug. Not one of the tv remotes worked. The wifi kept on going on and off. The kitchen was basically unusable as there aren't enough cutlery, plates, cups or glasses for the amount of guests the room accommodates. There's no soap, sponges or kitchen towels to do the dishes with. The photos were definitely a few years ago as the place is currently in dire straits of maintenance. Unfortunately we can't recommend this place at all. As for a Boutique Hotel, I would rather call this a overnight motel/lodge.
The location.
It was dirty, stains on linen, the walls were patchwork, furniture falling apart, toilet seat doesn’t even match the toilet. Appalling. Actually checked out shortly after checking in and logged a cancellation and refund with Booking.com.
The tranquility of the location.
It's quiet and peaceful.
The units are not as equipped as stated
It accommodated us as family very comfortably. The rooms we spacious
all was well
No bathroom carpets
Old damaged towels
Broken furniture.
Rooms look nothing like the puctures inside
Remote of tv doesn't work
Bedlamps has no plug to plug in
Curtains are torn
The hotel is conveniently located close to Johannesburg and Sandton. Spacious rooms and large beds. Parking is available for hotel guests on the hotel premises. A swimming pool is also available.
Rooms and facilities will benefit from some repairs, in particular in the bathroom area. WiFi stability was not always good.
I loved the fact that it was homely and warm and my kids were happy to be there too...
Cleanliness... Please good people we had to start from scratch cleaning the house furniture that was full of dust and not today's dust but one that you could see it was sitting there for ages, the floors we couldn't walk barefoot and the balcony flowers were full with cigarette buds, the table outside would have appreciated a wipe from a cloth since you are expecting guests and the pool area was supposed to have a red tape from the outdoor furniture to the pool it was not up to standard. I will not talk about the tiles of the bathroom because that's now renovation and a complete topic altogether.
Nothing! Run down place! Nothing like the pictures! Could not stay! Left and dis not check in!
Dodge characters and no toilet
Seat in the unit!
Reception also very rude and just pulling his shoulders up- not trying to sort the problem! Left and was promised that i will get refunded! We will wait and see!
Everything! Rude
Dodge place…. Huge question mark-seem like a different business is done here!
I'm not happy 😕 at all you said when I booked you have breakfast but I don't get even a sucet of sugar your savis are poor crc and I need my refund for my break fast otherwise I will make you trend cz I was getting cold 🥶 and go 🚶♀️ and ask for blanket because you don't have it even a both soap no this thing of yours must go forward what kind of hotel is this ni blanket,no sugar even a small of bath soup where is the microwaves
Do something guys otherwise you will regret your self
I like your staff
Horrible stay
No extra blankets we had to move the bed next to the air-conditioning to stay warm bathroom shower was still under construction
Loved the space that the apartment had and was in a great location.
The maintenance need is a lot. Whilst the bathrooms were beautiful the tiles in the shower were missing so it was painful to stand on. The kitchen wasn't equipped at all as there was only 2 teaspoons, 1 fork, and 3 plates. The dinning room chairs could not be sat on as they were so wobbly and about to break. BUT the gentleman is reception was absolutely great
They do not offer breakfast but on the poster it states breakfast is offered !
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