Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Room service
Terrace
Family rooms
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Excellent breakfast
Cons:
Room quality issues
Noise from other guests

Categories

Cleanliness
7.41
Some rooms were detailed as dowdy and needed upkeep.
Service
8.88
Staff were consistently described as friendly and responsive.
Location
8.92
Multiple mentions of great location near amenities and restaurants.
Room Quality
6.87
Reports of rooms being cold and needing updates; some were fine.
Amenities
7.9
General sentiment indicates basic amenities are provided but could be improved.
Value for Money
8.36
Overall value noted positively by review across several entries.
Food and Beverage
8.91
Breakfast received consistent praise across reviews.
Overall Experience
8.38
Majority of reviews indicated a good overall impression despite room issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 15:30

Property Description

Historic Elegance: Step into the charm of a Georgian Grade II Listed property at Cley Hall. Admire the original period features and relax in the sumptuous bedrooms overlooking the picturesque grounds.

Modern Comforts: Enjoy a blend of historic charm and modern amenities at Cley Hall. Each room is equipped with a flat-screen TV, en suite facilities, and complimentary full English breakfast to start your day right.

Relaxing Spaces: Unwind in the attractive garden, terrace area, bar lounge, and Welland Suite offered at Cley Hall. Whether you prefer outdoor tranquility or indoor coziness, this property has it all.

Experience the historic elegance, modern comforts, and relaxing spaces at Cley Hall. Book now to enjoy free parking and Wi-Fi during your stay.

Important information:

Please note that this property operates a strict no smoking policy. A penalty fee of GBP 100 will be charged to guests who smoke in the property.

Please note that our property doesn't serve any evening meal.
Parking places are subject to availability.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STN

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 4 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.2
Based on 1389 reviews
Cleanliness: 7.41
Service: 8.88
Location: 8.92
Room Quality: 6.87
Amenities: 7.9
Value for Money: 8.36
Food and Beverage: 8.91
Overall Experience: 8.38
I
Irene solo_traveller gb
9
Pros:

We've stayed here a few times as it's very near to friends.
As usual the bed was very comfortable and a delicious breakfast included in the price we paid.

2026-05-15 via Nuitee
A
Aaron solo_traveller gb
5
2026-05-14 via Nuitee
A
Angela couple gb
8
Pros:

Lovely breakfast, comfortable beds and quiet

Cons:

Unfortunately breakfast times alter. We arrived Friday afternoon and was informed 8am until 10am. Unfortunately when we went Monday morning before leaving, breakfast closed at 9am, totally unaware of. We were 8 minutes late and were offered nothing. It would have been nice to be made aware of this, other than reading in the book at a later date!

2026-05-12 via Nuitee
J
Jennette couple gb
5
Limited
Pros:

Disappointed with room under the stairs, no fire info and only one way out to hallway. Entry door to room suggested it used to be store room. Water system/ toilet very noisy, like there was a monster in the system. No evening meals, bar closed at 8pm. Staff friendly and accommodating but venue tired.

Cons:

Fire exit, better room. Bar open later, quieter water/ drainage system.

2026-05-11 via Nuitee
M
Mark solo_traveller gb
8
2026-05-11 via Nuitee
C
CRB20 couple gb
10
Perfect stay for visiting friends. Everything was lovely - will definitely be back again.
Pros:

The Junior Suite was lovely - we have stayed before and everything was just as before. Location was key for us and this was perfect. The breakfast was fresh and tasty. The staff were really friendly. Couldn't ask for more.

Cons:

There were just a few bits of disrepair in the old steps front and back of the hotel. The garden could do with a bit of love.

2026-05-11 via Nuitee
A
Andrew solo_traveller gb
10
Room was comfy and clean and staff and breakfast were great, Parking was just outside the property,
Pros:

Room was comfy and clean and staff and breakfast were great, Parking was just outside the property,

Cons:

Nothing

2026-05-10 via Nuitee
J
Jacqui solo_traveller gb
9
Great hotel, excellent breakfast and spacious rooms
Pros:

Spacious room. Coffee and tea facilities. Big shower.

The lady who checked me in and out was very friendly - great customer service

Cons:

The staff member who was taking the breakfast orders. Not very friendly

2026-05-09 via Nuitee
M
Mark solo_traveller gb
7
2026-05-08 via Nuitee
C
Christina solo_traveller gb
5
Shame about the condition.
Pros:

The staff were very friendly and helpful. The breakfast each morning was amazing with lots of choice between hot foods and continental style options. Generally the room was clean.

Cons:

The images of rooms are nothing like what we experienced. The room we had was compact and tired with fittings that were very worn and needed a lot of repair or replacement. I dont know when this was rated 4star but I wouldn't rate it as this.

2026-05-04 via Nuitee
M
Michel solo_traveller nl
7
prijs kwaliteit verhouding top, uitstekend ontbijt en ruime parkeergelegenheid
Pros:

uitstekend Engels ontbijt, in de prijs inbegrepen kun je je eigen wensen opgeven op het gebied van omelet. kamers zijn netjes, ruime parkeergelegenheid. rustig gelegen. en op loopafstand (10minuten) van centrum van Spalding.

Cons:

het voldeed aan de verwachtingen voor deze prijs. misschien een koelkast in de kamer was nodig geweest en een flesje water werd gemist.

2026-04-28 via Nuitee
S
Satvinder solo_traveller gb
4
Not much
Pros:

Nice breakfast

Cons:

I had to leave 2 days early and asked if I could get a refund for last night and was told that would be fine but then refused via booking.com as it states the hotel said the opposite to what they told me .

2026-04-28 via Nuitee
P
Patricia couple gb
8
Better than expected
Pros:

The executive bedroom was larger than expected and the cooking facilities would have been useful.
The main hotel had a nice lounge area which we wish we had had an opportunity to enjoy.

The location was convenient.

2026-04-26 via Nuitee
N
Nik solo_traveller gb
6
Pros:

Lovely welcome.

2026-04-26 via Nuitee
M
mason solo_traveller gb
4
Pros:

Good breakfast & location

Cons:

Very noisy plumbing (rooms 21 & 32), tv remote didnt work (room 21) and no heating (room 21), no telephone in romms to call for assistance (rooms 21 & 22).

2026-04-23 via Nuitee
S
Stephen solo_traveller gb
8
2026-04-23 via Nuitee
J
James solo_traveller gb
10
2026-04-22 via Nuitee
F
fiona solo_traveller gb
6
Pros:

The room was lovely and big. The price included breakfast, staff said it was exceptional.

Cons:

When I arrived, I was placed in the coach house because there was a party going on and my room was going to be next to it.

The room was cold and smelled mouldy; the hot breakfast was cold and not very nice.

Parking is limited. There is extra parking 100 yards up the road.

2026-04-21 via Nuitee
P
Porter extended_group gb
8
Very pleasant
Pros:

Plenty of choices at breakfast.
Good location for local attractions.

2026-04-20 via Nuitee
D
Duncan couple gb
8
2026-04-19 via Nuitee