The Paramount Hotel

Hotels
Independent
7.4 (51 reviews)
3 Lorong 9A, Jalan Kampung Dato, Sibu, Sarawak, 96000 , Sibu , MY

Facilities

Free WiFi
24-hour front desk
Luggage storage
Concierge service
Conference space
Safe-deposit box at front desk
Multilingual staff
Free newspapers in lobby
Smoke-free property
Wedding services
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Great location
Comfortable beds
It's an old hotel
Cons:
Limited parking
Expensive breakfast
No spa services

Categories

Cleanliness
7.5
Guests mentioned cleanliness as a positive aspect.
Service
8.3
Service was generally appreciated, although a few guests had complaints about wait times.
Location
8.1
The hotel is located in close proximity to many key landmarks and public transport.
Room Quality
7.8
Rooms were spacious and comfortable, although some guests mentioned minor maintenance issues.
Amenities
7.2
The amenities provided were satisfactory, with some guests highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Some guests felt that the price was a bit high for the services offered, while others thought it was reasonable given the location.
Food and Beverage
7.3
Breakfast and restaurant services were generally well-received, although a few guests thought there could be more variety.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-09-10 05:02

Property Description

Convenient Amenities: Enjoy complimentary wireless internet, concierge services, and a hair salon during your stay at The Paramount Hotel.

Dining Experience: Indulge in international cuisine at Valentines Cafe or opt for the coffee shop/cafe and room service.

Event Facilities: Host your event in the 6000 square feet of space in the conference center and utilize the 24-hour business center, newspapers in the lobby, and dry cleaning services.

For a comfortable stay in Sibu with easy access to nearby attractions like Sibu Town Square and Lau King Howe Memorial Museum, book your room at The Paramount Hotel today.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SBW

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • Covid

    Property does not offer onsite COVID-19 testing

  • General

    Property is cleaned with disinfectant

See all policies

Location

Guest Reviews

7.4
Based on 51 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
T
Timothy family
6
Pros:

It's an old hotel

2025-06-08 via Nuitee
E
emmet
8
Pros:

Slightly dated hotel, but helpful staff at reception and elsewhere. Not right in centre, but very close to lots of dining options. Wifi good, comfortable bed. Unusual set up of room and lightswitches.

2025-01-28 via Nuitee
T
TEANG SHUI family
8
Pros:

Like most hotels in Sibu, they are a little aged. But I find this small hotel well kept. The best thing I like about it is it has good air conditioning which does not workhave a mind on its own. The impressive water discharge at the shower that is at constant pressure and steady temp the way you want. I am surprise to this at the top floor. However, the loo needs a bit of maintenance for faster clearance.

2023-05-07 via Nuitee
W
WEE KEE
6
Pros:

Water heater not working. First night used cold water to bath. Next day moved to another room. Again one of socket was not functioning as the phone could not be charged

2021-12-06 via Nuitee
V
Verified traveler family
8
Pros:

Overall okey. Ready ur parking tix if ur park on working day.

2020-08-06 via Nuitee
V
Verified traveler friends
10
Pros:

excellent service

2019-12-25 via Nuitee
R
RedArmy friends
10
Pros:

good place to stay

2019-11-24 via Nuitee
V
Verified traveler family
8
Pros:

I like the interconnected room and the fast service by staff. However,the fridge was not in good condition. Overall,it was a nice stay. Thanks.

2019-11-11 via Nuitee
M
Moss partner
8
Pros:

Location is good accessibile to nearby restaurants. Ample parking space. Front desk and bellboys service is excellent.

Please avoid doing the sorting out of towels and bedsheets after laundry in front of the lifts. Not only the activity block the passage but the action is tarnishing the image of the hotel.

2019-11-05 via Nuitee
V
Verified traveler
8
Good for family
Pros:

Environment is good and nice view from the hotel.

2019-10-21 via Nuitee
U
Unknown self
8
Pros:

Very comfortable stay.

2019-09-01 via Nuitee
M
Michael
4
Need to upgrade
Pros:

Too old for every single item in hotel room ,

2019-07-27 via Nuitee
V
Verified traveler family
10
Pros:

no comment, thank you!

2019-05-13 via Nuitee
V
Verified traveler self
6
Pros:

Old hotel.

2019-04-08 via Nuitee
V
Verified traveler family_with_children
8
Pros:

Room ok .. staff not ok cz first day u come u aask wether the room with bekfes shes say yes .. n next day wanna go to bekfes thn the staff say have to pay cz the room is without bekfes ... so pls la b seriuos next time .

2019-04-05 via Nuitee
N
Nor Azian
10
Family Wedding in Sibu
Pros:

Amazing. Will come again.

2019-03-11 via Nuitee
V
Verified traveler family_with_children
10
Pros:

Customer Service/Reception staff very helpful & friendly

2019-03-11 via Nuitee
J
Joseph self
6
Pros:

Staffs are friendly and act efficiently when I requested to make up my room. But hopefully will improve on pillows and blanket because it got bad smell causing me can't really sleep properly. Overalls still fine with me.

2019-02-08 via Nuitee
M
MK
8
Pros:

Worth for the money.

2019-01-20 via Nuitee
Z
Zone
2
Pros:

No free car park in front of the hotel, beware of it and it's so so for the comment

2019-01-17 via Nuitee