Best Western Hôtel d'Arc

Hotels
•
Best Western
7.7 (1302 reviews)
37 Ter, rue de la République , Orléans , fr

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great location
Comfortable room
Friendly staff
Cons:
Bathroom maintenance issues
Bad odors
Noise from the street

Categories

Cleanliness
6.66
Guests mentioned issues with bathroom maintenance and odors.
Service
8.63
Overall positive comments about the staff and their attentiveness.
Location
9.17
Great central location, although some street noise was reported.
Room Quality
7.12
Comfortable rooms, but several issues such as noise and odors reported.
Amenities
7.15
Amenities generally well-rated, but cleanliness affects perception.
Value for Money
7.61
Considered okay, but some guests felt not worth the price due to issues.
Food and Beverage
7.66
Breakfast was moderately rated; some expected more for the price.
Overall Experience
7.63
Mixed feelings with several enjoyable aspects, but considerable negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 01:34

Property Description

Luxurious Accommodations
Best Western Hôtel d'Arc offers air-conditioned rooms with modern amenities like a flat-screen TV and a private bathroom, ensuring a comfortable stay for all guests.

Multilingual and Helpful Staff
With fluency in Arabic, German, English, and Spanish, the hotel staff are always ready to assist guests, making communication seamless and efficient throughout your stay.

Convenient Location
Located just 600 meters from Gare d'Orléans, and close to popular attractions such as Maison de Jeanne d'Arc and Sports Hall of Orleans, Best Western Hôtel d'Arc provides easy access to the best of the city.

Experience luxury, convenience, and exceptional service at Best Western Hôtel d'Arc. Book now for an unforgettable stay!

Important information:

Please note that special conditions may apply for bookings of more than 6 rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: CDG

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

7.7
Based on 1302 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.63
J
Jean-Michel • couple • fr
7
Pros:

Emplacement
Charme ancien (façade)

Cons:

Petit-déjeuner un peu trop onéreux pour ce qui est proposé.

2026-03-18 • via Nuitee
A
Adeline • solo_traveller • be
6
Heureusement que le personnel relève un peu le niveau de l’établissement sinon assez déçu par ce séjour.
Pros:

Accueil , personnel serviable et aimable.

Cons:

L’insonorisation moyenne . Douche à peine chaude le matin. Petit déjeuner cher pour la qualité.

2026-03-17 • via Nuitee
A
Anicette Cindy • family_with_children • fr
8
2026-03-17 • via Nuitee
A
Alexsandra • extended_group • fr
6
Pros:

La chambre, l’emplacement

Cons:

Les personnes au petit déjeunons réactives oblige de réclamer pour avoir les choses et personnel non motive traîne les pieds lors du service très désagréable

2026-03-15 • via Nuitee
B
BRIGITTE • solo_traveller • fr
8
Pros:

Lieu chargé d’histoire qui change des chaînes d’hôtel.
Tout le personnel , souriant est charmant et aux petits soins : accueil, petit déjeuner, chambres..
Calme et en plein cœur du centre ville, à côté de l’arrêt de tramway.

Cons:

Salle de bain et toilettes : petites pièces

2026-03-13 • via Nuitee
J
Julien • solo_traveller • fr
8
2026-03-07 • via Nuitee
N
Nathalie • solo_traveller • fr
9
2026-03-07 • via Nuitee
N
Nathalie • family_with_children • fr
7
Pros:

Très bonne literie. Chambre et sanitaires très propres.

Cons:

Problème d'odeurs d'égout dans la salle de bain. Insonorisation des chambres. On entendait la chambre voisine comme si on était dans la même pièce.

2026-03-02 • via Nuitee
D
David • couple • fr
9
2026-03-01 • via Nuitee
C
Catherine • couple • fr
3
I was disappointed. The hotel did not meet our expectations.
Pros:

It was clean.

Cons:

It was cold. It was very old fashioned and run down hotel. Breakfast poor. We skipped first day, and I went on the second day. I picked up two croissants to eat in our room as I didn’t like the machine coffee. The breakfast room was dismal.

2026-02-26 • via Nuitee
C
Caroline • family_with_children • nl
8
Charming old hotel
Pros:

This was such a charming hotel. It's located in an old home so there are so many old charming details ( squeaky floors , and peeling plaster as well- if that matters. I found it very romantic and felt very classically French. We loved how comfortable the bed was. The location was also perfect. Located on a bustling shopping street with a tram, but was perfectly quiet at night.

Cons:

The elevator was very very small so our stroller did not fit. We carried ours up the stairs, but some people may be unable to do that and should know that they need to choose another hotel.

2026-02-24 • via Nuitee
G
gilbert • family_with_children • fr
9
2026-02-14 • via Nuitee
V
VERONIQUE • solo_traveller • fr
9
2026-02-14 • via Nuitee
T
Thomas • family_with_children • fr
7
Bien mais pourrait mieux faire pour un 4*
Pros:

L'emplacement à côté de la gare et du centre ville
La literie
Le personnel
La chambre spacieuse

Cons:

Le bruit du tram la nuit
Le bruit des chambres voisines
La vétusté des robinets de la douche
L'éclairage faible

2026-02-12 • via Nuitee
R
René-henry • couple • fr
9
beau, ne changez rien à la déco bois s'il vous plait ! petit-dej de qualité
Pros:

le décor tout en bois de l'hôtel, sa cage d'escalier en bois façonné, comme autrefois, tout est beau. Nous avons beaucoup apprécié le fait qu'il aie une pâte humaine et non standardisé comme tout hôtel. Par exemple la porte de la douche est étroite mais elle a son charme car elle tient compte de la pièce elle-même. Les plafonds hauts magnifiques et le lit très très confortable dans une pièce bien spacieuse.
nous avions le souci du petit-déjeuner en prenant cet hôtel : il est formidable et vraiment diversifié, excellent. Le personnel très aimable. Pour nous c'était parfait

Cons:

rien

2026-02-12 • via Nuitee
M
MURIEL • family_with_children • fr
8
2026-02-09 • via Nuitee
A
Adeline Thoms • family_with_children • fr
9
2026-02-08 • via Nuitee
P
Pascal • couple • fr
8
Satisfaisant
Pros:

L emplacement
Confort literie et équipements supp dans la chambre

2026-02-08 • via Nuitee
N
Nicolas • family_with_children • fr
8
2026-01-31 • via Nuitee
A
Arie • couple • nl
8
Pros:

Centraal gelegen dicht bij het oude centrum.

Cons:

Moeilijk te bereiken met de auto.Ligt in de winkelstraat die auto vrij is.

2026-01-31 • via Nuitee