MainStay Suites Abbotsford

Hotels
Main Stay Suites
8.6 (907 reviews)
611 Victoria Street , Melbourne , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Amenities lacking in some areas

Categories

Cleanliness
8.15
Some reviews mentioned issues like dirty dishes and overall cleanliness concerns.
Service
9.15
Many guests highlighted friendly and accommodating staff.
Location
9.15
Convenient location near trams and eateries received positive remarks.
Room Quality
8.15
Rooms were generally described as spacious and comfortable, but with some maintenance concerns.
Amenities
8.65
Facilities noted as good, though some amenities like room service were lacking.
Value for Money
8.65
Most guests felt the pricing was fair relative to their experiences.
Food and Beverage
8.15
Limited feedback on food and beverage options, but no negative mentions.
Overall Experience
8.75
Most guests expressed satisfaction, indicating they would stay again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:32

Property Description

Offering self-contained accommodation, Corporate Living Accommodation Abbotsford is just 5 minutes' walk from the Yarra River and 8 minutes' drive from Chapel Street and the Princess Theatre. All apartments feature a fully equipped kitchen or kitchenette.

Convenient Amenities
Featuring laundry facilities, a dishwasher, and air conditioning.

Entertainment Options
Enjoy a flat-screen TV, DVD player, and some apartments have balconies.

Ideal Location
Within walking distance to shops and restaurants, and a short drive to Southbank and Crown Entertainment Complex.

To book your stay at Corporate Living Accommodation Abbotsford, please make a reservation now!

Important information:

Please note that there is a 1.5% charge when you pay with a credit card.

Guests under the age of 18 can only check in with a parent or official guardian.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Please note housekeeping service is not included on Sundays or Public Holidays.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 10 per person per night when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 2 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 907 reviews
Cleanliness: 8.15
Service: 9.15
Location: 9.15
Room Quality: 8.15
Amenities: 8.65
Value for Money: 8.65
Food and Beverage: 8.15
Overall Experience: 8.75
R
Remy couple au
7
2026-04-10 via Nuitee
H
Helen couple au
8
Ok
Pros:

Great location

Cons:

Booking confusion with my booking and someone of the same name who cancelled a booking when all other than name was different

2026-04-08 via Nuitee
D
Don family_with_children nz
7
2026-04-06 via Nuitee
Y
Yasmin couple nz
8
Pros:

Easy access to the tram and stores (grocery store down the bottom of the buildings, mall nearby). Nice spacious room.

2026-04-06 via Nuitee
R
Rob family_with_children nz
9
Would recommend for the type of stay we had for Grand Prix and entering from southern end.
Pros:

Roomy and quiet. Coffee machine in foyer area. Washing machine dryer was very useful. Had to go to hospital briefly and there was one very close.

Cons:

Handy for transport but a little out of town. Still trams were frequent so easy to get in and out.

2026-04-06 via Nuitee
J
Jodie family_with_children au
8
2026-04-05 via Nuitee
J
Jodie solo_traveller au
10
2026-04-05 via Nuitee
couple au
6
2026-04-04 via Nuitee
A
Amanda couple au
8
Pros:

The location was great.Staff were helpful and friendly.

Cons:

The room had a very bad smell.

2026-04-03 via Nuitee
A
Ashan couple au
10
Great weekend stay
Pros:

Very clean and comfortable, spacious and well thought out interior. Perfect for a small weekend getaway.

2026-03-23 via Nuitee
V
Valeriya extended_group ru
4
Отменяют проживание без причины. Если хотите попасть к обманщикам - вам сюда.
Pros:

Странно писать в этом поле "ничего", но в реальности мы в этом отеле не жили, не смотря на то, что бронирование не было отменено. Так что написать что-то хорошее об этом отеле не получится.

Cons:

За 4 месяца до проживания был забронирован номер в этом отеле. Букинг подтвердил бронирование. За месяц до поездки мне приходит сообщение от администрации этого отеля с извинениями из-за того, что принять они нас не смогут, потому что у них прорвало трубу (или какая-то поломка). На будущее- это оказалось враньем.
Но они предлагают нам прекрасный вариант - проживание в их соседнем отеле, который расположен рядом (а именно в отеле MainStay Suites Hawthorn). За туже сумму, что и предполагалась раньше. Т.к. за месяц до проживания мы не могли найти отель, который примет нас за эту сумму, то мы согласились. Мне на почту присылают "подтверждение" бронирования в соседнем отеле. Менеджер MainStay Suites Abbotsford, который общается со мной, предельно любезен и говорит, что никаких проблем нет. За несколько дней до поездки он дополнительно письменно подтверждает, что меня ждут именно в MainStay Suites Hawthorn. Каково же было наше удивление, когда, приехав в Hawthorn со всеми подтверждениями, администратор заявляет что никакого бронирования нет, и отель переполнен, поселить нас не могут, и просит ехать в Abbotsford! Но, в Abbotsford также нет мест, о чем нас уведомила девушка-администратор. И она сказала что наше бронирование у них отменено, потому что весь отель был забронирован для проведения какого-то соревнования спортивного (то есть не из-за поломки!). Они просто обманули нас! но, т.к. бронирование на букинге есть, и ей приходится искать для меня новые варианты. В итоге мы прождали 1,5 часа пока ей удалось найти для нас номер в третьем отеле, который был уже хуже расположен, куда надо было забираться на 5 этаж без лифта, но у нас вариантов не было. При этом они хотели, что б мы еще и доплатили за новый вариант проживания, хотя ошибка была на их стороне! Мы потеряли пол дня из-за безответственности и вранья сотрудников этого отеля. Не ставля 1 балл только за то, что фактически мы не жили в отеле и было бы нечестно занижать все оценки.

2026-03-23 via Nuitee
W
Waters couple au
10
2026-03-21 via Nuitee
V
Vicki couple au
10
Pros:

Location and condition of property

Cons:

Nothing

2026-03-19 via Nuitee
L
Leonora couple au
9
Comfortable and convenient.
Pros:

Being on the third floor gave us a view of trees and sky. It was nice to have a balcony. Parking cost extra but made it easy to have the car in the city. Triple glazing kept the noise out.

Cons:

The only external air came through the door to the balcony so when that was closed for quiet it felt a bit stuffy. The shower was more like a water jet !

2026-03-17 via Nuitee
L
Leslie solo_traveller au
8
2026-03-16 via Nuitee
M
Madonna solo_traveller au
9
Pros:

all of the above

Cons:

May need spraying for cockroaches (the small ones).

2026-03-16 via Nuitee
R
Rafael Ernesto family_with_children au
2
2026-03-13 via Nuitee
F
Field extended_group au
10
2026-03-13 via Nuitee
D
Dan couple nz
10
Pros:

The location to a main tram line, made it very easy to access other parts of the city.
Conveniences like a grocery store nearby and shopping mall meant there is everything you need in walking distance in the local area.

2026-03-11 via Nuitee
C
Courtney couple au
10
2026-03-10 via Nuitee