Royalton Park Avenue

Hotels
9 (2914 reviews)
420 Park Avenue South , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor breakfast experience
Staff professionalism issues

Categories

Cleanliness
8.39
Breakfast areas reported as unclean; rooms mentioned as clean.
Service
9.86
Reception and staff praised for excellent, friendly service.
Location
9.4
Great location, easily accessible and central to areas of interest.
Room Quality
8.85
Rooms found comfortable and spacious, but some issues with ventilation.
Amenities
9.38
Bar and pool highly appreciated; overall amenities satisfactory.
Value for Money
9.34
Good value for spacious and well-appointed rooms in Manhattan.
Food and Beverage
7.89
Food and beverage offerings did not meet expectations; breakfast quality was poor.
Overall Experience
8.86
Mixed experience due to service issues, but overall staff were impressive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:43

Property Description

Luxurious Amenities

Indulge in the opulence of Royalton Park Avenue with fully stocked bars in every room, Bowers & Wilkins sound systems, and Cutler bath amenities.

Convenient Location

Located in the heart of NoMad, just steps away from Madison Square Park and minutes from Union Square and Times Square, our hotel offers the perfect blend of tranquility and city excitement.

Exceptional Services

Experience top-notch service with a 24-hour concierge, on-site spa, free WiFi access, and a state-of-the-art fitness centre during your stay at Royalton Park Avenue.

Book now to elevate your Manhattan experience at Royalton Park Avenue.

Important information:

Please note there is a sofa bed/rollaway bed preparation fee of $100+tax per day (available in certain room types).

A cleaning fee will be charged to smoking guests in all other rooms. .

The resort fee includes the following amenities:

• Local and Long-Distance Calls
• Hi Speed Internet
• Access to Fitness Center with Peloton Bikes
• Complimentary luggage storage
• Complimentary in-room coffee
• Discount on CycleBar classesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 66
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 105
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 2914 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 7.89
Overall Experience: 8.86
T
Tara Marlene solo_traveller de
10
Es war wunderschön
Pros:

Es war sehr sauber und das Personal war sehr freundlich

Cons:

Da gab es nichts

2026-02-13 via Nuitee
D
Discover532829 Business
10
Excellent hotel in New York City
Pros:

The hotel and its entire team provide a very chilled, welcoming and peaceful vibe supported by professional hospitality and desire for you to have a great experience. The rooms are very spacious and clean and the hotel is located on a great location in New York City.

2026-02-12 via Tripadvisor
Z
Z9856WNjenniferw Business
10
Royalton Park Hotel spectacular stay
Pros:

I had the best time at the hotel! Rooms were spectacular and clean and I loved the bathroom with the standalone shower and big tub. The was long and big and incredible room size was huge and the rooftop restaurant was so much fun and amazing! I will 100% stay again. The front desk staff too is so accommodating Professional and helpful.

2026-02-12 via Tripadvisor
R
Rob family_with_children gb
9
Royalton stay
Pros:

The staff were all great location is great walking distance from lots of key attractions and easy access to subways to go that bit further.

Cons:

That there was no mugs or kettle in the room an espresso machine is not what folk want they want tea and coffee selections to choose from first thing upon waking not have to leave the room for morning coffee. The air con was very old and noisy new updated individual room air con units would fix that and are much quieter.

2026-02-12 via Nuitee
A
Aislinn extended_group ie
6
2026-02-10 via Nuitee
M
matthew couple gb
7
Pleasant without being amazing.
Pros:

Location and roof top.

Cons:

Only espresso coffee in room. Everything g else chargeable.

2026-02-10 via Nuitee
N
noamd345 Business
10
Amazing staff
Pros:

The location and room were great. There is also a small but well equipped gym.
Above all, the staff were amazing, really one of the highlights of my trip.

2026-02-09 via Tripadvisor
S
simonepU6683UF Family
10
Weekend getaway
Pros:

Loved the view of park Ave from my room. Rooftop restaurant is super cozy at night with dim lighting and great food. There’s always an amazing view of the Empire State Building from the rooftop bar

2026-02-09 via Tripadvisor
E
E2825EPelizab Solo travel
10
Amazing stay
Pros:

Awesome location. Only a few blocks away from herald square, Macys and grand central station. If you walk up to 3rd Ave there is endless options for food. Hotel rooms are beautiful. Bathrooms have deep tubs, perfect for bubble baths.

2026-02-09 via Tripadvisor
5
5margf Family
10
Great stay for the holidays
Pros:

I meant to post this review sooner, but the holidays got busy and I’m just getting around to it now. We stayed at the Royalton Park Avenue during the holiday season, and even weeks later the experience still stands out in the best way.

The hotel itself is beautiful—festive without being over-the-top, cozy yet upscale. The rooms were clean, comfortable, and felt like a perfect escape from the holiday chaos of the city. Everything from the atmosphere to the service made our stay feel special.

What really stuck with me, though, was the kindness of the staff. One moment in particular summed it all up: a very kind, bald gentleman working at the hotel took the time to give my granddaughter a candy cane. It was such a small gesture, but it absolutely made her day—and ours. That kind of genuine warmth isn’t something you forget.

Overall, the Royalton Park Avenue made our holiday stay feel welcoming and memorable. Even posting this late, I can confidently say we’d stay here again and would absolutely recommend it to anyone visiting NYC, especially during the holidays.

2026-02-09 via Tripadvisor
9
971devonw Solo travel
10
Exceptional Stay & Outstanding Service
Pros:

I had a fantastic stay at Royalton Park Avenue. From the moment I arrived, the front desk team was warm, professional, and incredibly attentive. Check-in was smooth, and they went out of their way to make sure everything was set up perfectly for my stay.

The room was spacious, spotless, and beautifully designed, with a very comfortable bed. The location is unbeatable — close to everything, yet still felt like a calm retreat from the city. Every interaction with the staff felt genuine and welcoming, which really made the difference.

I would absolutely stay here again and highly recommend it to anyone visiting NYC.

2026-02-09 via Tripadvisor
J
Jena extended_group us
7
2026-02-09 via Nuitee
D
dianns171 Couples
10
We went to NYC for a show. And the Royalton was in walking distance to many things in the city.
Pros:

The Royalton Park Avenue Hotel was very nice. The people were friendly, helpful, and went out of their way to make sure we were set. We enjoy the roof top bar and the coffee in the morning. Our room was clean and fit our needs perfectly.

2026-02-05 via Tripadvisor
P
planner_221 Couples Rockville, Montgomery County, Maryland
6
Not able to handle cold weather in NYC
Pros:

We visited NYC during a cold snap with temps well below freezing. We stayed in a Park Avenue Suite - Room 1415 - which was a mistake. The room is pretty, clean and large but the bedroom and bathroom floors were freezing! Anything on the floor was also chilled. We set the room temp at 75 but the heaters could not match the cold outside. After the first night, I asked if they fix it and nothing was done. They did not explain why the floor was so cold either. I believe the room does not have a room below it. As a result, the floor would not stay heated when NYC is cold. They should have some form of radiant heat in the floor - especially in the bathroom which had extremely cold tiles at night! The staff was friendly and the breakfast upstairs was good. I will not go back but, if you avoid the Park Avenue Suite it might be ok.

2026-02-03 via Tripadvisor
4
402nitink Couples Sugar Land, Texas
10
Spacious, clean, centrally located, great value for money!
Pros:

Amazing value for the price - 5-10 minute walk to Empire State Building! Spacious rooms with a kitchenette. Spacious bathroom. Clean and tidy. No fancy lobby or anything like that but front desk and other staff were very personable and helpful. Again, not fancy but very enjoyable small rooftop bar and restaurant. Also a rooftop pool. I wouldn't hesitate to stay there again.

2026-02-03 via Tripadvisor
S
sepehra366 Family
10
great
Pros:

great room . first class customer service especially Alexis was wonderful person . location was great close to everything's we need it

2026-02-03 via Tripadvisor
S
SimonM1407 Couples Huddersfield, West Yorkshire, England
10
Excellent place to stay and explore
Pros:

Excellent location, great service. Did everything they could to make my stay memorable. Close to subways, coffee shops etc. Rooftop bar was great and able to see Empire State

2026-02-03 via Tripadvisor
J
jamesaE9606XC Solo travel
10
A Go-to spot in the City
Pros:

The Royalton Park Avenue is now my go-to stay location in the City. For me, location is pretty important. Most of the time I walk, whether it's 5 or 40 blocks (Retired folks do that). However, it's 1/2 block away from the 28th street underground station if walking isn't on my plate. It's also surrounded by some great restaurants, although you can say that about every property in the City. Most importantly, though, is staff. They make you feel at home, whether it's remembering you from a previous stay to finding you a good spot to eat or running to get you a new box of tissues for your room.

2026-02-03 via Tripadvisor
J
Junko solo_traveller us
8
Nice room and location. Room service didn’t work at all.
Pros:

Location is excellent. One block from subway station and Whole Foods. Walkable to 5th Avenue, many restaurants, and stores. Room was nice.

Cons:

Room service was dysfunctional. My room phone never directly connects to in-room dining. QR code lead me to online menu but breakfast menu was not there. One evening, front desk connected me to in-room dining dept. The person took my breakfast order. Next morning I called again and was told there was no such order received!

2026-01-31 via Nuitee
J
j couple fr
7
2026-01-31 via Nuitee