Royalton Park Avenue

Hotels
9 (3072 reviews)
420 Park Avenue South , New York , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor breakfast experience
Staff professionalism issues

Categories

Cleanliness
8.39
Breakfast areas reported as unclean; rooms mentioned as clean.
Service
9.86
Reception and staff praised for excellent, friendly service.
Location
9.4
Great location, easily accessible and central to areas of interest.
Room Quality
8.85
Rooms found comfortable and spacious, but some issues with ventilation.
Amenities
9.38
Bar and pool highly appreciated; overall amenities satisfactory.
Value for Money
9.34
Good value for spacious and well-appointed rooms in Manhattan.
Food and Beverage
7.89
Food and beverage offerings did not meet expectations; breakfast quality was poor.
Overall Experience
8.86
Mixed experience due to service issues, but overall staff were impressive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:43

Property Description

Luxurious Amenities

Indulge in the opulence of Royalton Park Avenue with fully stocked bars in every room, Bowers & Wilkins sound systems, and Cutler bath amenities.

Convenient Location

Located in the heart of NoMad, just steps away from Madison Square Park and minutes from Union Square and Times Square, our hotel offers the perfect blend of tranquility and city excitement.

Exceptional Services

Experience top-notch service with a 24-hour concierge, on-site spa, free WiFi access, and a state-of-the-art fitness centre during your stay at Royalton Park Avenue.

Book now to elevate your Manhattan experience at Royalton Park Avenue.

Important information:

Please note there is a sofa bed/rollaway bed preparation fee of $100+tax per day (available in certain room types).

A cleaning fee will be charged to smoking guests in all other rooms. .

The resort fee includes the following amenities:

• Local and Long-Distance Calls
• Hi Speed Internet
• Access to Fitness Center with Peloton Bikes
• Complimentary luggage storage
• Complimentary in-room coffee
• Discount on CycleBar classesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 66
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 105
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 3072 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 7.89
Overall Experience: 8.86
S
S3690XEalexl Couples
2
Terrible & not 5 Star, be careful!
Pros:

Hotel is no way near a 5 star in any sense and I have no idea how it has this rating. I don't often write reviews but felt the need to warn people.

The room was in really poor condition with cracked sink, patched up wallpaper, ripped sheets, and even coming back after the room was cleaned to find a strange bit of food on the floor (see photos).

All the photos on the website including the pool area are very misleading having been there in person. Added to this is the additional 'facilities' fee for internet access and fitness centre, which I'd expect to be included in a 5 star hotel. The room didn't even have a kettle, only a coffee pod machine, and the TV reception meant it was sometimes unwatchable.

I booked this hotel for a special trip to New York for a very special occasion but were so dissapointed and quite angry.

2026-05-16 via Tripadvisor
J
Jakub family_with_children cz
9
Pros:

Poloha hotelu

2026-05-16 via Nuitee
S
Stella solo_traveller ar
9
Pros:

El bar en la terraza con piscina es un 10.
Todas las instalaciones son buenísimas. Pagamos una estadía genial.

2026-05-15 via Nuitee
M
Magnús couple is
8
Good for a short stay in Manhattan
Pros:

Centrally located

Cons:

Comfortable room, very nice rooftop pool.

2026-05-14 via Nuitee
F
Frederique couple fr
8
2026-05-10 via Nuitee
J
Jonathan extended_group gb
8
2026-05-10 via Nuitee
R
Rubber Soul couple us
9
The Royalton Park Avenue is a very good hotel in NOMAD.
Pros:

The location of the hotel was very good for our stay. The staff was very polite, professional, and responsive. The room was quiet. The elevators are notably fast. Water pressure was good. Many of the lights have dimmer switches, which is helpful. There was a room safe. Housekeeping did a good job.

Cons:

The sink could have been higher. The bed was a bit firm for our taste. The couch could use some back cushions.

2026-05-09 via Nuitee
B
Berthold solo_traveller ch
10
2026-05-09 via Nuitee
M
Marek extended_group pl
9
2026-05-08 via Nuitee
T
Tanya couple us
9
2026-05-07 via Nuitee
A
ali can couple tr
8
2026-05-06 via Nuitee
M
Maayan couple il
10
מלון מושלם במיקום מושלם
Pros:

הכל

2026-05-06 via Nuitee
C
Carla family_with_children es
10
Excelente, repetiría!
Pros:

La ubicación del hotel está genial, puedes ir caminando a mid town o a times square, ya que es un paseo agradable de unos 30mins. También tienes una estación de metro a dos cuadras y los buses te dejan muy cerca del hotel, en la calle de atrás. La habitación y el baño eran super grandes, lo cual se aprecia cuando vas con un bebé de casi dos años. Nos pusieron una cuna y la cama era grande y muy cómoda. Nos limpiaban la habitación todos los días. El check-in y el check-out fueron súper rápidos. No hubo cargos ocultos ni sorpresas como decían en otros comentarios.

Cons:

Si te mueves por la park avenue o hacia el este está muy bien, pero si quieres llegar al hotel por el oeste, te puedes encontrar con drogadictos. Creo que esto no es algo malo del hotel como tal, sino una situación de la ciudad, ya que lo ves en muchas partes.

2026-05-06 via Nuitee
S
Samuel family_with_children ca
8
2026-05-06 via Nuitee
R
Roman couple at
8
2026-05-06 via Nuitee
2
206SheilaTaco Family Poulsbo, Washington
2
Horrible. Don’t be mislead and do not stay here
Pros:

The WORST. The room was gross. Frayed pillows, brown bathtub water, broken toilet. Staff was not helpful - left something in the room after checkout and couldn’t get ahold of a live person for the last three days! Still waiting to try and get a live person who isn’t at a call center. The photos are misleading. I would never stay here again.

2026-05-05 via Tripadvisor
E
Enrico couple nl
7
Prima hotel mooie locatie mag een opfrisbeurt krijgen
Pros:

De ligging

Cons:

Aankleding en de vibe is niet een 5 sterrenwaardig

2026-05-05 via Nuitee
M
Marie Fe couple ch
10
Sehr gut wir kommen gerne wieder so ein zimmer
Pros:

Super zimmer

Cons:

Nicht

2026-05-05 via Nuitee
L
Laura family_with_children fr
9
Plus que parfait. Nous avons adoré et nous ne regrettons pas notre choix d’hôtel
Pros:

Emplacement super et personnel très agréable

Cons:

Rien

2026-05-05 via Nuitee
A
Alessandro solo_traveller it
8
2026-05-05 via Nuitee