Royalton Park Avenue

Hotels
9 (3156 reviews)
420 Park Avenue South , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Poor breakfast experience
Staff professionalism issues

Categories

Cleanliness
8.39
Breakfast areas reported as unclean; rooms mentioned as clean.
Service
9.86
Reception and staff praised for excellent, friendly service.
Location
9.4
Great location, easily accessible and central to areas of interest.
Room Quality
8.85
Rooms found comfortable and spacious, but some issues with ventilation.
Amenities
9.38
Bar and pool highly appreciated; overall amenities satisfactory.
Value for Money
9.34
Good value for spacious and well-appointed rooms in Manhattan.
Food and Beverage
7.89
Food and beverage offerings did not meet expectations; breakfast quality was poor.
Overall Experience
8.86
Mixed experience due to service issues, but overall staff were impressive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:43

Property Description

Luxurious Amenities

Indulge in the opulence of Royalton Park Avenue with fully stocked bars in every room, Bowers & Wilkins sound systems, and Cutler bath amenities.

Convenient Location

Located in the heart of NoMad, just steps away from Madison Square Park and minutes from Union Square and Times Square, our hotel offers the perfect blend of tranquility and city excitement.

Exceptional Services

Experience top-notch service with a 24-hour concierge, on-site spa, free WiFi access, and a state-of-the-art fitness centre during your stay at Royalton Park Avenue.

Book now to elevate your Manhattan experience at Royalton Park Avenue.

Important information:

Please note there is a sofa bed/rollaway bed preparation fee of $100+tax per day (available in certain room types).

A cleaning fee will be charged to smoking guests in all other rooms. .

The resort fee includes the following amenities:

• Local and Long-Distance Calls
• Hi Speed Internet
• Access to Fitness Center with Peloton Bikes
• Complimentary luggage storage
• Complimentary in-room coffee
• Discount on CycleBar classesGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LGA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People no matter the age stay for US$100 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 75 per day.

Location

Property Accessibility

Total Disability Score: 66
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type: Electric
  • Entrance Door Width: 105
  • Entrance Leveled: Yes
  • Distance From The Elevator To The Accessible Room: 11
  • Room Max Guests Number: 2
  • Pet Friendly: Yes_impaired
Reception And Restaurant
  • Reception Hearing Accessible: Yes
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: Yes
Show all accessibility features

Guest Reviews

9
Based on 3156 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.4
Room Quality: 8.85
Amenities: 9.38
Value for Money: 9.34
Food and Beverage: 7.89
Overall Experience: 8.86
M
Mark • solo_traveller • bm
8
2026-06-26 • via Nuitee
T
Tomi • family_with_children • hr
6
2026-06-25 • via Nuitee
R
RolandH489 • Couples • Healdsburg, Sonoma County, California
2
Horrible construction noise
Pros:

We booked our room at the Royalton Park through Booking.com. Our 4 night stay at $2,944.67 was prepaid. At no point in the reservation process, including an email to the property with a request for an early check in due to my wife’s health from cancer treatments were we told major renovations were happening at the property. At 8 am the sounds of heavy construction on the floors above us woke us. When we contacted the front desk, we were given “apologies “ for the construction noise. We requested help from the front desk to cancel our stay and find other accommodation. We were told since this was a prepaid stay through booking.com, there is a no cancellation policy at this time. The lie of omission turned what was supposed to be a romantic getaway into stress filled misery. If you’re looking for a stay with an organization that values customers, pass this one by.

2026-06-24 • via Tripadvisor
J
Julie • family_with_children • no
7
Takterrassen var superfin, men skulle vært litt renere og ryddigere.
Pros:

Rommene var store, fine og rene. Det var superfint med basseng på taket.

Cons:

Bassengområdet var litt skittent og uryddig. Hotellet bar også preg av å være under oppussing.

2026-06-24 • via Nuitee
J
Javin • couple • us
10
2026-06-22 • via Nuitee
A
Anika • solo_traveller • fr
10
2026-06-17 • via Nuitee
S
SH7112 • Family • London, England
10
Excellent - from start to finish. Couldn’t ask for more.
Pros:

We booked the Royalton Park Avenue very late on a Sunday night during the February snowstorm after British Airways effectively left us stranded with no where to stay when flight had to be cancelled after 3 hours on runway . Arriving at around 10:30pm, with much of New York feeling like a ghost town, we were greeted by staff who were exceptionally welcoming, professional, and reassuring at what could have been a very stressful time.
The hotel became the perfect refuge while we waited out two snowbound days in the city. We had room service that night and it was perfect and so well received after the chaos of trying to get back to Manhattan and to hotel in the snow.
The rooms were spacious, comfortable, and very well equipped, and every member of staff we encountered was genuinely kind and helpful. One of the highlights was enjoying coffee at the rooftop bar while taking in the snowy New York skyline. Despite the challenging weather, the hotel provided a warm, relaxing, and memorable experience.
This was actually our second stay at the Royalton Park Avenue, having previously visited during a Christmas trip in 2024. Consistently excellent service, comfortable accommodation, excellent food, and a fantastic location make this a hotel we would highly recommend to anyone visiting New York.
We look forward to returning again.

2026-06-16 • via Tripadvisor
S
Serkan • solo_traveller • tr
4
Cons:

There was a construction during my stay. Hotel was noisy. It was not informed on booking.com that there is an ongoing constraction before the ticket purchase.

2026-06-16 • via Nuitee
A
Ana • family_with_children • pt
7
Pros:

Localização

Cons:

Barulho das obras

2026-06-16 • via Nuitee
G
Gilles • couple • ca
10
super
2026-06-15 • via Nuitee
S
Stephanie • family_with_children • ca
9
2026-06-15 • via Nuitee
T
Teresa • solo_traveller • ec
10
2026-06-13 • via Nuitee
C
Cheyk • solo_traveller • us
7
2026-06-13 • via Nuitee
M
Mona Lisa • family_with_children • gb
6
Could have been better.
Pros:

The location

Cons:

The loud noise from the renovation work that woke us up every morning

2026-06-12 • via Nuitee
M
Midoriko • couple • gb
8
工事の音以外は、とても快適な滞在でした。
Pros:

スタッフの接客対応がとても良い。部屋が比較的広く、浴室も使いやすい。地の利がとても良い。ジムも、大きくはないが、必要な器具が揃っていて使いやすい。

Cons:

改修工事中で、朝8時過ぎから工事の音でうるさかった。

2026-06-12 • via Nuitee
M
Mary Lynn • couple • us
10
Great
Pros:

Loved the rooftop pool and restaurant. Great rooms. Comfortable beds. Lots to do in walking distance.

2026-06-10 • via Nuitee
M
Michael • family_with_children • gb
6
This is not a 5 star hotel
Pros:

The bathroom in the room was lovely. Beds were comfortable as well and the cleaners who made the room up every day did a good job and were friendly.

The location is amazing- and it made up for the not great parts.

Cons:

This is not a 5 star hotel. I think when it was first opened it perhaps was- but now it is tired run down and unloved- it feels as if the owner/ manager/ team do not care about it anymore. It’s a shame- because it has so much potential.

Restaurant area is grim. Bar area is in desperate need of updating. Pool is not clean. Hallways are dirty. Lots of staff standing around but no one seems to care.

There is renovation work going on at the hotel on the outside- difficult to tell what they are renovating, and no one even told us that there was going to be banging/ drilling from 9- 5 every day til we got there which isn’t good customer service- but there is no renovation going on inside- which is where it needs it.

2026-06-10 • via Nuitee
F
Fouad • couple • lb
9
We were very comfortable considering that we stayed for 2 weeks and we’ll definitely come back again!
Pros:

Very spacious rooms, big windows and great location!
Very friendly staff!

Cons:

It needs refurbishing but we were told by the manager that the hotel is going to go through a major makeover in the coming months!

2026-06-10 • via Nuitee
B
Bahar • solo_traveller • tr
1
2026-06-09 • via Nuitee
7
726sheetalz • NONE • London, England
4
Not a 5 star
Pros:

Not a 5 star by any stretch. Service is lacking, no mention of ongoing refurbishments until you arrive, rooms are tired.

2026-06-07 • via Tripadvisor