Best Western Elyon Colombo

Hotels
Best Western
8.4 (383 reviews)
102 A,Kirulapone Avenue,Baseline Road , Colombo , lk

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.81
Several reviews mention cleanliness positively, but one review noted issues with cleanliness.
Service
9.28
Multiple reviews highlight friendly and accommodating staff.
Location
8.82
Many reviews appreciate the hotel's location, citing easy access to popular spots.
Room Quality
8.27
Rooms generally received positive remarks, but some mentioned a need for improvement.
Amenities
8.3
Some amenities were described favorably, though there were a few criticisms.
Value for Money
8.26
Most guests felt they received good value for their stay.
Food and Beverage
7.81
Food quality was appreciated by many, but there were requests for more variety in breakfast.
Overall Experience
8.68
Most guests had a positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:50

Property Description

Rooftop Bar and Lounge for City Views
Best Western Elyon Colombo boasts a stunning rooftop bar and lounge offering panoramic city views, perfect for unwinding after a day of exploring.

Modern Rooms with Premium Amenities
Experience comfort in our modern rooms equipped with a flat-screen TV, iPod dock, and rain shower facilities. Enjoy complimentary WiFi access and city views from the comfort of your room.

Convenient Location and Exceptional Service
Located near major hospitals and just a short distance from the city centre, our hotel offers convenience and top-notch service. Let our 24-hour reception assist you with all your needs.

Experience luxury and convenience at Best Western Elyon Colombo. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$5 per person per night when using an existing bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 383 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
S
Sriyal couple nl
8
2026-01-28 via Nuitee
A
AMINATH couple mv
1
Cons:

The lobby having a very bad and strong smell

2026-01-20 via Nuitee
S
SINGHARAJAGE couple jp
1
Cons:

Disappointing Stay – Lacked Basic Essentials

We recently stayed at this hotel and were quite disappointed with the lack of basic amenities. There were no face towels or bath towels provided, and even the toilet rolls appeared to have been used or partially empty. There were no bathrobes available, and concerningly, the door was missing a security chain lock, which made us feel unsafe. For the price we paid, we expected at least the minimum standard of comfort and hygiene. Unfortunately, we cannot recommend this hotel unless significant improvements are made.

2026-01-19 via Nuitee
A
Aminath extended_group mv
7
It was good
Pros:

Staffs were very friendly and helpful

Cons:

They could have change the menu of breakfast buffet, it was same menu everyday.. was disappointing

2026-01-19 via Nuitee
R
Riyaz solo_traveller lk
8
2026-01-18 via Nuitee
C
Chandra Kumara family_with_children ca
10
it was a wonderfull stay in colombo
Pros:

easy access to all the popular places in Colombo, and the breakfast buffet was nice and beyond our expectations.

Cons:

there is nothing we dislike , we got what we paid for

2025-12-31 via Nuitee
H
Handapangodage solo_traveller lk
9
Pros:

nice calm location

2025-12-30 via Nuitee
M
Mohamad Amzeth couple ae
10
2025-12-28 via Nuitee
M
Mohamad Amzeth couple ae
10
Pros:

Very clean room , easily access to the mall. Staffs were so kind and care , they help me for a late checkout too :) value for money

Cons:

Breakfast menus need to improve some more items :)

2025-12-28 via Nuitee
S
stanislaus couple ch
6
Pros:

Location is very good

Cons:

Is it good but lot of things are bad condition

2025-12-23 via Nuitee
D
david s couple au
2
Disappointing & underwhelming - mislead by expectations of the brand. It s a cheap down market copy
Pros:

Some staff were very nice trying to compensate for no fridge. The restaraunt mama Acer was happy to oblige by having an omelette (Sri Lankan style) made.

Cons:

No bar fridge in room-told it was an option only if requested! I Informed them it was standard practice in all BW properties a few countries
The door lock could not be locked resulting in an hour delay to us with a cab waiting.
Additionally the tea & coffee making were peculiar ! Only TWO tea bags, NO coffee , once again NEVER in 50 years or more of travelling including back packing have I encountered this.
Finally no sanitary pad disposable bags. Hygiene ?

Getting bags up the steps is very difficult and a small ramp for the two or three steps will enable wheeling suitcases up.

2025-12-20 via Nuitee
A
Ahmad couple bd
7
2025-12-19 via Nuitee
S
Sujna couple lk
8
2025-12-14 via Nuitee
R
Roshan couple ae
10
Clean Rooms in Colombo
Pros:

The most suitable destination for business travel, offering both cleanliness and affordability.

2025-12-13 via Nuitee
M
M K couple in
9
A perfect clean place for the budget friendly!
Pros:

Value for the money place

2025-11-29 via Nuitee
D
Daniel extended_group fr
9
I recommend for the quality of the services, staff as well as comfort of rooms.
Pros:

Staff, rooftop, rooms

2025-11-26 via Nuitee
M
Mihiran family_with_children lk
10
2025-11-24 via Nuitee
H
Hanifage extended_group kw
10
Pros:

Not clean not good brackfast food bed also bad

Cons:

Dont like any

2025-11-20 via Nuitee
4
441buddhikah Family
10
Great Stay with Excellent Service! I recently stayed at Best Western Union and had a very pleasant experience. The staf
Pros:

“Comfortable hotel with great staff! Great price as well. For me the location was convenient and great access to what I had to do. Highly recommend Best Western Elyon, Colombo in Sri Lanka. Enjoyed the Vu rooftop bar and grill.”

“It was well located … very friendly staff … neat and clean … Rooms were very comfortable, modern and functional.”

“We hold our official residential 3‑day workshop at this venue. Exceptional services provided by the hotel … very comfortable and clean rooms, food was really yummy … The hotel team has always been friendly, patient and helpful … Would definitely stay there again … Highly recommended.”

2025-11-17 via Tripadvisor
S
sooriyageh Family
10
Good experience and very good service , delicious foods
Pros:

I recently stayed at best western union and had a very pleasant experience.the staff was welcoming and helpful from check-in to check-out. The room was clean,comfortable ,and had all the basic amenities l needed.

2025-11-17 via Tripadvisor