Best Western Elyon Colombo

Hotels
•
Best Western
8.4 (383 reviews)
102 A,Kirulapone Avenue,Baseline Road , Colombo , lk

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Inconsistent cleanliness
Limited breakfast options

Categories

Cleanliness
7.81
Several reviews mention cleanliness positively, but one review noted issues with cleanliness.
Service
9.28
Multiple reviews highlight friendly and accommodating staff.
Location
8.82
Many reviews appreciate the hotel's location, citing easy access to popular spots.
Room Quality
8.27
Rooms generally received positive remarks, but some mentioned a need for improvement.
Amenities
8.3
Some amenities were described favorably, though there were a few criticisms.
Value for Money
8.26
Most guests felt they received good value for their stay.
Food and Beverage
7.81
Food quality was appreciated by many, but there were requests for more variety in breakfast.
Overall Experience
8.68
Most guests had a positive overall experience despite some drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:50

Property Description

Rooftop Bar and Lounge for City Views
Best Western Elyon Colombo boasts a stunning rooftop bar and lounge offering panoramic city views, perfect for unwinding after a day of exploring.

Modern Rooms with Premium Amenities
Experience comfort in our modern rooms equipped with a flat-screen TV, iPod dock, and rain shower facilities. Enjoy complimentary WiFi access and city views from the comfort of your room.

Convenient Location and Exceptional Service
Located near major hospitals and just a short distance from the city centre, our hotel offers convenience and top-notch service. Let our 24-hour reception assist you with all your needs.

Experience luxury and convenience at Best Western Elyon Colombo. Book your stay now for an unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CMB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for US$5 per person per night when using an existing bed.
    People 12 years old and over stay for US$15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 383 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.68
J
Juan • solo_traveller • sc
10
Pros:

Staff were exceptionally helpful and always ready to support. We came with our two year old baby and one staff even gave her a teddy bear. Room service food was actually much better priced than in food outlets and service is fast enough.

2026-04-20 • via Nuitee
E
Eraj • couple • lk
5
-
Pros:

-

Cons:

-

2026-04-13 • via Nuitee
S
Shamim Hossain • couple • bd
1
2026-04-12 • via Nuitee
S
Saman • couple • lk
10
2026-04-06 • via Nuitee
N
NANAKO • solo_traveller • jp
8
2026-03-26 • via Nuitee
P
Peter • solo_traveller • de
7
2026-03-22 • via Nuitee
N
Nalaka • family_with_children • lk
7
2026-03-21 • via Nuitee
P
Pioneer137689 • Couples
10
Good
Pros:

Excellent. Location is good. GOOD HOSPITALITY & EVEN FOOD ALSO good

2026-03-18 • via Tripadvisor
A
AMILA • family_with_children • lk
10
Pros:

Excellent 👍

2026-03-16 • via Nuitee
K
KULAWEERASINGHAM • couple • gb
3
Bad
Pros:

Not up to the standard

Cons:

Will stop using this app, if booking continues

2026-03-14 • via Nuitee
J
James • solo_traveller • gb
8
Pros:

The Best Western was good value for money. The staff were very friendly, and the manager was helpful, and several occasions invited me for an on the house drink in the Rooftop bar which has great views!!! It's clean, has a good breakfast and anything you need the staff can organise l. The porters l, and cleaners were also very nice! Good hotel.

Cons:

Slightly away from the city, but a tuk tuk ride is only 15-20 mins

2026-03-14 • via Nuitee
C
caningtenr • Family
10
Best experience & conformable to stay
Pros:

Its a great experience to stay in best western... Good location, nice vu bar
In roof top. Great services that i got room service & in restaurant.

2026-03-10 • via Tripadvisor
8
813beatar • Business
8
Good
Pros:

Hotel has a very good location.
They have good restaurant and bar on the roof.
Staff is kindl and helpful/thank you Wijeweera /.

2026-03-10 • via Tripadvisor
J
Jakaria • couple • bd
4
2026-02-27 • via Nuitee
S
Sriyal • couple • nl
8
2026-01-28 • via Nuitee
A
AMINATH • couple • mv
1
Cons:

The lobby having a very bad and strong smell

2026-01-20 • via Nuitee
S
SINGHARAJAGE • couple • jp
1
Cons:

Disappointing Stay – Lacked Basic Essentials

We recently stayed at this hotel and were quite disappointed with the lack of basic amenities. There were no face towels or bath towels provided, and even the toilet rolls appeared to have been used or partially empty. There were no bathrobes available, and concerningly, the door was missing a security chain lock, which made us feel unsafe. For the price we paid, we expected at least the minimum standard of comfort and hygiene. Unfortunately, we cannot recommend this hotel unless significant improvements are made.

2026-01-19 • via Nuitee
A
Aminath • extended_group • mv
7
It was good
Pros:

Staffs were very friendly and helpful

Cons:

They could have change the menu of breakfast buffet, it was same menu everyday.. was disappointing

2026-01-19 • via Nuitee
R
Riyaz • solo_traveller • lk
8
2026-01-18 • via Nuitee
C
Chandra Kumara • family_with_children • ca
10
it was a wonderfull stay in colombo
Pros:

easy access to all the popular places in Colombo, and the breakfast buffet was nice and beyond our expectations.

Cons:

there is nothing we dislike , we got what we paid for

2025-12-31 • via Nuitee