Hôtel-Résidence Alaia

Hotels
Independent
9 (56 reviews)
Route d'Arraioa, Ascain, Pyrenees-Atlantiques, 64310 , Ascain , FR

Pets allowed

Facilities

Free WiFi
Terrace
Breakfast available (surcharge)
Multilingual staff
Free newspapers in lobby
Front desk (limited hours)
Smoke-free property
Wheelchair accessible parking
Free self parking
Banquet hall
See all facilities

Review Highlights

Pros:
Spotless clean rooms
Very comfortable beds

Categories

Cleanliness
9
The room was spotlessly clean.
Service
9
Standard quality for this hotel tier.
Location
9
Standard quality for this hotel tier.
Room Quality
9
The room was very comfortable.
Amenities
9
Standard quality for this hotel tier.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
9
Standard quality for this hotel tier.
Overall Experience
9
Overall positive impression from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 00:22

Property Description

Amenities and Features
Enjoy complimentary wireless internet access and a banquet hall
Quench your thirst at the bar/lounge
Complimentary newspapers, multilingual staff, and free self-parking

Comfortable Accommodation
16 guestrooms with flat-screen TVs and free Wi-Fi
Private bathrooms with complimentary toiletries

Nearby Attractions
Explore Le Train de La Rhune and Chantaco Golf Club
Close to La Rhune and Maison Louis XIV

Take in the views from a terrace and book your stay at Hôtel-Résidence Alaia for a relaxing retreat in Ascain.

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BIQ

Property Policies

  • Pets

    Only dogs and cats are allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

See all policies

Location

Guest Reviews

9
Based on 56 reviews
Cleanliness: 9
Service: 9
Location: 9
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 9
Overall Experience: 9
K
Keith
10
Pros:

Our room was spotlessly clean and very comfortable.

2025-09-29 via Nuitee
V
Virginie
8
Pros:

Chambre très spacieuse très bon confort
Avec salle de bain et wc séparé
Petit déjeuner sucré salé. En Buffet varié

2025-06-26 via Nuitee
N
nathalie
8
bonne nuit
Pros:

calme, chambre et SDB spacieuses

2025-06-08 via Nuitee
R
Rodolphe
8
Pros:

Séjour randonnées aux pays basque
Hôtel très calme propre et bien situé / commerces
Chambre spacieuse et bien équipée
Dommage que le nettoyage quotidien de la chambre ne soit pas prévu
Parking gratuit

2025-05-14 via Nuitee
B
bernard
10
Séjour au Pays Basque
Pros:

Très bon accueil , chambre de qualité dans un hôtel residence très bien placé au cœur de se magnifique village Ascain .

2025-05-12 via Nuitee
K
Kevin
10
One night was not enough..
Pros:

Very good hotel nestled at the hoot of La Rhune , great walks in the area and friendly service, excellent breakfast

2025-05-10 via Nuitee
D
Darren
8
Pros:

Really clean and comfortable, very friendly staff. Reason for a 4 not a 5 is if you have a downstairs room the soundproofing isnt awful but isnt great including hearing the drains from upstairs and general moving around. Might not be the same in all rooms.

2025-04-13 via Nuitee
A
Athena
6
Pros:

The place was quaint, in the middle of a quiet village that was all closed up at 8pm when we arrived.

We found it strange to have the toilet separate from sink; and no matter what we did we had no wifi and very spotty telephone connectivity.

Pls note that the front desk closes at 7pm which, while listed, it is not highlighted. We received notice of how to check in after hours, 2 days after our check in… thank goodness the host was very gracious.

2025-04-06 via Nuitee
V
Verified traveler
10
Oceane
Pros:

Un séjour vraiment incroyable dans cet endroit charmant ! Nous reviendrons ici avec grand plaisir !

2025-03-11 via Nuitee
S
Stephanie
10
Parfait
Pros:

Parfait pour visiter la region

2025-01-16 via Nuitee
A
Alan
6
Disappointing stay at Ascain.
Pros:

We stayed in a double room which was basic with rudimentary self catering facilities which were in need of a refresh. Although the receptionist who checked us in was friendly and helpful, for the majority of our stay there was no-one behind the reception desk.

2024-07-02 via Nuitee
R
Roni partner
10
Pros:

A different style of checking in. They send you a code thru email for door as there is no one to check you in but once we figure it out, it was easy.

2024-05-26 via Nuitee
M
magali family
10
Pros:

Bien placé accueil chalereux confortable

2024-04-19 via Nuitee
J
Jennifer
10
Tres simpa
Pros:

Hotel tres simpa que ce soit en chambre ou en studio. Seul petite chose a savoir si vous roulez avec un vehicule de plus de 2m10 le parking n est pas adapte donc si plus de place devant l autre parking nous est inacessible. Mais il y a des places pas trop loin tout de meme.

2024-02-29 via Nuitee
S
sylvie
10
bon hôtel convivial
Pros:

nous sommes très satisfaits de notre séjour . l'accueil est super, le confort , la propreté c'est très bien . Et je vous conseille de réserver directement il y a moins de frais . Très bon petits dejeuners . Aucune hésitation

2024-02-15 via Nuitee
P
Paul
10
Convenience plus value
Pros:

A great value for the money. I wanted to visit Biarritz, San Sebastian and St. Jean de Luz and this was a convenient place in between all 3

2024-01-26 via Nuitee
V
Verified traveler
10
Pros:

Lovely one night stay in a quaint little town with easy parking but close to other major centres like St Jean de Luz. Wonderful restaurant found next to church as well with amazing food. Very good value for money and beautiful breakfast room

2023-10-23 via Nuitee
D
david
10
Très sympa
Pros:

Belle chambre, propre, accueil sympa, seul bémol : pas de wifi, pas de réseau du tout ! Village mignon.

2023-08-29 via Nuitee
W
Wim partner
10
Pros:

Een gezellig, kleinschalig hotelletje. De ontvangst was vriendelijk met alle nodige uitleg. Er wordt zelfs Engels gesproken! De kamer is klein, maar slim ingericht. Goed bed en goede douche. Ook alles zeer schoon! Restaurantjes op loopafstand. Parkeren: daarmee moet je geluk hebben, want er zijn maar een paar plaatsen, maar er was verderop een openbare parkeerplaats.
Kortom: prima stek voor een overnachting op doortocht.

2023-06-19 via Nuitee
P
Patrice
10
Séjour agréable
Pros:

Très satisfait de notre séjour, hôtel agréable accueil sympathique et la chambre est confortable de grande dimension avec petit réfrigérateur.
Le petit déjeuner est copieux et varié.
Le seul bémol est la réception du Wi-Fi.

2023-04-02 via Nuitee