Citadines DPulze Cyberjaya

Hotels
Citadines
8.3 (2752 reviews)
Lingkaran Cyber Point Timur, Cyber 12 , Cyberjaya , my

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Modern design
Cons:
Cleanliness issues
Unresponsive service
Parking challenges

Categories

Cleanliness
7.53
The bathroom was not clean and pretty gross; the couch was itchy.
Service
8.5
The staff were friendly and attentive; however, some were unassisting during issues.
Location
9.04
Excellent location, immediately inside a shopping mall, with easy access to amenities.
Room Quality
7.99
Rooms are spacious and modern, though some issues with discomfort were noted.
Amenities
8.52
Amenities were adequately provided and well maintained.
Value for Money
8.48
Good value considering the location and facilities offered.
Food and Beverage
8.03
Breakfast was always on time, but more choices would be appreciated.
Overall Experience
8.3
Overall satisfactory with a mix of positives and negatives during the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:39

Property Description

Luxurious Accommodation
Experience modern and luxurious accommodation at Citadines DPulze Cyberjaya. Tastefully furnished studios and suites offer a comfortable stay with amenities like a kitchenette and living room.

Convenient Location
Situated just a 30-minute drive from Cyberjaya and Kuala Lumpur International Airport, Citadines DPulze Cyberjaya offers convenience for both business and leisure travelers.

Business Services
Guests can stay productive during their stay with access to a business center and assistance from the front desk staff. Luggage storage and laundry services are also available for added convenience.

Book now to enjoy a luxurious stay at Citadines DPulze Cyberjaya with free WiFi access and a range of amenities.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please present the same credit card used to guarantee your booking when checking in / making payment at the hotel.
Please note that hotel may contact the cardholder for verification purposes.
Please note that breakfast serving style will be Breakfast to go.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

Location

Guest Reviews

8.3
Based on 2752 reviews
Cleanliness: 7.53
Service: 8.5
Location: 9.04
Room Quality: 7.99
Amenities: 8.52
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 8.3
M
mohd solo_traveller my
10
Pros:

Location

Cons:

Nothing

2026-05-09 via Nuitee
K
KAZUYOSHI extended_group jp
8
出張には大変便利
Pros:

ショッピンモール併設であるので買い物、食事が便利
部屋に食器、電子レンジが備え付け。各階にウォーターサーバー

2026-05-09 via Nuitee
K
Karthikeyan solo_traveller in
5
Pros:

Comfort

Cons:

Cleanliness

2026-05-08 via Nuitee
H
Hiro solo_traveller jp
6
Pros:

ショッピングモールに隣接し、食事、買い物に便利。
屋上のプールは快適。

Cons:

部屋のトイレの匂いが不快。
ジムの器具が少ない。

2026-05-07 via Nuitee
D
drbanoyasmeen extended_group my
9
2026-05-07 via Nuitee
A
amina ahmad solo_traveller my
9
2026-05-06 via Nuitee
F
Fairuzzah couple my
8
It was a pleasant stay at Citadines
Pros:

Near to restaurants and amenities

Cons:

The staff at the reception was not friendly.

2026-05-06 via Nuitee
F
fairus solo_traveller my
8
2026-05-05 via Nuitee
Z
Zack Alieya solo_traveller my
5
2026-05-03 via Nuitee
Z
Zack Alieya solo_traveller my
5
Pros:

Receptionist:staff puteri so kind and nice person..

Cons:

House keeper:ask sejarah for prayer till c.out i still tak dapat..ask for coffee n sugar also for breakfast tak dapat juga

2026-05-03 via Nuitee
I
Ithinin family_with_children my
6
2026-05-03 via Nuitee
N
Norlizan family_with_children my
4
Pros:

Penginapan di hotel ini sangat selesa dengan fasiliti yang lengkap dan memuaskan. Bilik bersih, kemas, dan lokasi juga strategik. Secara keseluruhan, kemudahan yang disediakan memang terbaik dan memenuhi keperluan kami sepanjang menginap

Cons:

Pengalaman check-in agak kurang memuaskan. Staff yang menerima kami tidak memberikan penerangan jelas mengenai bayaran parking dan juga tidak menetapkan pengecualian dalam sistem seperti yang sepatutnya. Akibatnya, kami terpaksa membayar parking sebanyak dua kali. Walaupun bayaran telah dipulangkan oleh staff lain, perkara ini sepatutnya boleh dielakkan.
Selain itu, penampilan staff tersebut juga kurang profesional berbanding staff lain yang bertugas pada hari berikutnya. Diharapkan pihak hotel dapat memperbaiki dari segi latihan dan komunikasi staff untuk pengalaman yang lebih baik pada masa akan datang.

2026-05-03 via Nuitee
N
NORAINI couple my
8
2026-05-03 via Nuitee
Z
Zack Alieya solo_traveller my
6
2026-05-03 via Nuitee
J
Josicantie family_with_children my
10
2026-05-03 via Nuitee
M
Mohammad Aizat couple my
9
Best!
Pros:

Saiz bilik studio mencukupi untuk kami tiga beranak. Sejuk.

Semua saluran tv ada kali ini (ini kali kedua kami menginap di sini)

Ada kolam renang yang bersaiz sederhana di tingkat paling atas, sentiasa berangin.

Ada water dispenser setiap level, jadi mudah untuk pelanggan hotel isi sendiri air dalam bekas yang disediakan pihak hotel.

Cons:

Ada sedikit bau hapak (tapi tak ketara) di bilik penginapan kami. Terjumpa seekor kamitetep di pintu bilik air, mungkin lama bilik tu tak di lap habuk-habuk.

2026-05-02 via Nuitee
H
Hairul couple my
8
2026-05-01 via Nuitee
N
Noraza couple my
6
2026-04-29 via Nuitee
K
KAZUO solo_traveller jp
8
2026-04-28 via Nuitee
L
Lyza Rosli family_with_children my
9
Pros:

All

Cons:

None

2026-04-28 via Nuitee