Best Western Plus Grand Manor Inn

Hotels
•
Best Western Plus
8.1 (374 reviews)
971 Kruse Way , Springfield , US
+1 541-726-4769

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Outdoor pool
Outdoor pool - seasonal
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Friendly and helpful staff
Cons:
Low water pressure
Limited breakfast options

Categories

Cleanliness
8.04
Rooms were clean and well-maintained, although there were some mixed feelings regarding specific issues.
Service
8.51
Staff received praise for being helpful and friendly, with specific mentions of great service.
Location
8.55
Described as convenient and accessible, with good access to food options.
Room Quality
8.5
Rooms were described as spacious and well-renovated, with comfortable beds.
Amenities
7.53
Pool facilities not inviting and breakfast options could be improved.
Value for Money
7.99
Some guests felt that prices were higher than expected for the quality offered.
Food and Beverage
7.54
Breakfast lacked certain items like eggs, affecting the overall sentiment.
Overall Experience
8.11
Overall enjoyment was expressed despite some negative points.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 05:46

Property Description

Luxurious Accommodation
Experience the epitome of comfort and style at Best Western Grand Manor Inn, located just 6 km from Eugene. Our spacious rooms are equipped with modern amenities to ensure a relaxing stay for our guests.

Complimentary WiFi
Stay connected with our complimentary WiFi service available throughout the property. Whether you're here for business or leisure, you can enjoy seamless internet access during your stay at Best Western Grand Manor Inn.

Convenient Location
Situated only 15 km from Mahlon Sweet Field Airport, our hotel offers easy access for travelers. Explore the vibrant city of Springfield and its surrounding areas with the convenience of a central location.

Book your stay at Best Western Grand Manor Inn now for a truly unforgettable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EUG

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.1
Based on 374 reviews
Cleanliness: 8.04
Service: 8.51
Location: 8.55
Room Quality: 8.5
Amenities: 7.53
Value for Money: 7.99
Food and Beverage: 7.54
Overall Experience: 8.11
C
Cathie • solo_traveller • us
5
It served it's purpose.
Pros:

The room seemed to be kept up

Cons:

It was a dark room with dark grey walls and the over head light very dim. The carpet appeared to be stained in spots, which made one think it needed to be cleaned... The check in person was not friendly, probably wanted to be anywhere else. For the price of the room I would expect employees to wear a uniform, or logoed shirts, at least have a more professional appearance.

2026-09-19 • via Nuitee
N
Nicholas • family_with_children • us
10
2026-09-09 • via Nuitee
C
Carole • couple • us
9
Pros:

Location to the hospital.

2026-08-25 • via Nuitee
2
216judya • Family • Jersey, Channel Islands
6
Ok- nothing to do
Pros:

We were here for the U20 World Athletics Championships. Eugene wouldn’t be my first choice to visit. On arrival the man could only find one of the two rooms that had been booked despite them being on the same booking. This took three hours to sort out. The poor guy had no answers for anything and had to go back to his manager to answer everything. He really shouldn’t be on the desk if was unable to resolve problems. After a seven hour drive it was the last thing we needed.
The breakfast was off poor standard. Limited choice and the same every day. We were here for five nights and ended up skipping breakfast the last couple of days. There is no where in the hotel to meet friends. You only had the pool area during the day so we ended up at the bar in Denny’s each night.
The rooms were spacious and had two double beds which was very welcome. The maid only came in once whilst we were there.

2026-08-21 • via Tripadvisor
P
Peter • family_with_children • de
10
2026-08-20 • via Nuitee
M
Mark • solo_traveller • us
8
2026-08-10 • via Nuitee
A
Ariel • family_with_children • us
6
adequate, but not ideal
Pros:

the room was good, clean and spacious. Comfortable bed, nice couch and desk. I liked the self serve coffee machine

Cons:

the pool was closed by the health dept and that's one of the main reasons I chose this hotel was the access to a pool, the breakfast opened late and wasn't very good.

2026-07-25 • via Nuitee
J
John • solo_traveller • us
9
Very quiet and easy access to the freeway, shopping and restaurants. I would stay there again.
Pros:

Satisfying. The gravy could’ve been a little hotter, but there’s a microwave.

Cons:

I wouldn’t say that I didn’t like anything. There’s always room for improvement. The best way to do that is to walk into the room as a guest wood and look for things that need cleaning. Small things make a difference to a guest. If something‘s not clean, it makes them wonder about the rest of the room. I cleaned the wall in the bathroom with just a wet washcloth and made a huge difference. It wasn’t a very big area, but it was very noticeable. I did take pictures if they allowed me to post.

2026-07-23 • via Nuitee
R
Robin • couple • us
9
Very nice stay
Pros:

Very comfortable beds, great breakfast.

Cons:

Wished they gave free water bottles

2026-07-06 • via Nuitee
K
Ken • solo_traveller • us
8
2026-07-06 • via Nuitee
A
Andarene • couple • us
10
2026-07-03 • via Nuitee
G
Gil • solo_traveller • us
10
Pros:

The Clerk at the Deck was excellent and professional...
Her name was Destiny

2026-06-30 • via Nuitee
K
Kay • solo_traveller • us
10
2026-06-28 • via Nuitee
9
917wk • Couples
6
Not the best
Pros:

Very average hotel. Breakfast was weak - paper thin bacon and dry powdery eggs. Coffee machine takes forever and people need to wait in line for one 8 oz cup of coffee. The coffee machine is a big step backwards.

2026-06-27 • via Tripadvisor
A
Andrea • family_with_children • us
9
Enjoyed our stay. Would return.
Pros:

Very comfortable. Nicely updated, clean, spacious room, decent breakfast and nice staff.

Cons:

Only complaint that the outdoor pool was not heated and too cold to enjoy, even in summer.

2026-06-23 • via Nuitee
S
Sabrina • solo_traveller • us
10
2026-06-17 • via Nuitee
J
Jon • solo_traveller • us
1
Pros:

Crap

Cons:

Everything

2026-06-08 • via Nuitee
J
Jennie • couple • us
10
2026-06-07 • via Nuitee
B
Beverly • solo_traveller • us
10
Pros:

Spacious, clean. Comfortable.

2026-06-03 • via Nuitee
M
Muir • family_with_children • us
10
My sister at surgery at a nearby hospital and needed to stay close in case of possible side affects.
Pros:

The breakfast had a lot of different options for me and my family. The free espresso was amazing as well.

Cons:

no applicable

2026-05-30 • via Nuitee