Hotel Casablanca

Hotels
8.7 (1166 reviews)
Via Rey Sancho, 6 , Santa Ponsa , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Good food options
Cons:
Some areas need maintenance
Issues with mattress comfort
No elevator access to pool

Categories

Cleanliness
8.55
Guests appreciated the overall cleanliness but noted some areas needed pressure washing.
Service
9.05
The staff was described as friendly and helpful across multiple reviews.
Location
9.05
The location was consistently praised for its convenience and proximity to the sea.
Room Quality
8.55
Rooms were generally spacious and clean, though one review mentioned mattress comfort issues.
Amenities
8.55
Amenities were well-received but had some minor drawbacks, like the lack of an elevator.
Value for Money
8.55
Guests felt they received good value, with some concerns about the quality of certain food items.
Food and Beverage
8.55
The food received high marks, though there were small complaints about the quality of breakfast items.
Overall Experience
8.75
Guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:46

Property Description

Luxurious Accommodation
Casablanca Hotel, nestled in lush gardens near Santa Ponsa Beach, boasts spacious rooms with balconies and modern amenities. The bright and air-conditioned rooms offer a comfortable retreat after a day of sun and sand.

Impressive Facilities
Guests can relax by the large outdoor pool or enjoy a refreshing drink on the terrace overlooking the beautiful surroundings. The hotel also features children's pools, perfect for families looking to unwind and have fun.

Convenient Location
Conveniently located just a short drive from Santa Ponsa Golf Club and a stone's throw away from the vibrant center of Santa Ponsa, Casablanca Hotel offers the perfect blend of tranquility and accessibility for your Mallorcan getaway. Book now to experience the ultimate relaxation and convenience during your stay!

Important information:

The cleaning service of the rooms is daily and that of the apartments every 3 daysGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Mon, Oct 26, 2026 until Sat, May 1, 2027
Swimming pool: Closed from Mon, Oct 26, 2026 until Sat, May 1, 2027
Swimming pool: Closed from Mon, Oct 26, 2026 until Sat, May 1, 2027
Bar is closed from 2027-05-01 until 2026-10-26
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 45 per week.

Location

Guest Reviews

8.7
Based on 1166 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
R
Radek • solo_traveller • pl
8
Suoer basen i jedzenie ale duzo schodów
Pros:

Bardzo smaczne jedzenie, super basen chyba 25m więc można sobie popływać

Cons:

Małe pokoje, brak windy do pokoi umieszczonych za poziomach -1 i -2. Pokoje na poziomie basenu nie zapewniają żadnej intymności, drzwi balkonowe są drzwiami wejściowymi do pokoju.

2026-07-24 • via Nuitee
G
György • solo_traveller • hu
10
2026-07-24 • via Nuitee
P
PAULINE • couple • fr
8
Pros:

Le séjour s’est très bien passé.
L’hôtel est très propres et bien équipé.

Cons:

Les chambres situées en dessous du réfectoire sont sujettes à beaucoup de bruit dès le matin.
Cela est dû au mouvement des chaises, peut être réfléchir à ajouter des patins sous les pieds dessous chaises.

2026-07-23 • via Nuitee
M
Mina • family_with_children • rs
9
2026-07-23 • via Nuitee
C
Cesar • solo_traveller • gb
10
Pros:

The staff was fantastic, always helping. We had an small issue and it was quickly resolved. I would like to thank personaly to Ramon.

Cons:

Everything was fantastic, maybe the swimming pool should be open later.

2026-07-22 • via Nuitee
U
urs • solo_traveller • ch
8
2026-07-22 • via Nuitee
E
Ezgi • family_with_children • fr
9
Comfortable stay
Pros:

The dinners were amazing, the staff at the restaurant and the bar were so kind and attentive. We liked the cleanness of the room and the hotel premises as well as the proximity to public transportation.

Cons:

They are quite strict about the breakfast and dinner schedule which was a bit challenging for us but we managed. The pools were overall clean but the edges had a lot of algae deposit which brushed on our swimsuits and occassionally mixed to the water as green discharges.

2026-07-22 • via Nuitee
D
Daniel • family_with_children • pl
8
Good for short stay, more suitable for adults than kids
Pros:

location, good pool

Cons:

pool bar, food quality is not good

2026-07-20 • via Nuitee
N
Nerijus • family_with_children • lt
10
2026-07-17 • via Nuitee
T
Tom • couple • gb
8
2026-07-16 • via Nuitee
S
Simona • family_with_children • it
9
2026-07-15 • via Nuitee
E
Eleonora Simona • couple • it
10
Personale della struttura degno di nota!
Pros:

Ho prenotato la struttura per i miei genitori e riporto il loro giudizio. Il personale della struttura è il punto di forza dell'hotel. Tre membri dello staff degni di menzione positiva sono Yanis, in reception, il titolare Ramón e la cameriera Charo, affettuosa e disponibilissima.
La gentilezza del personale ha reso la loro vacanza piacevole e indimenticabile!
Grazie!

2026-07-14 • via Nuitee
D
David • couple • us
7
Pros:

Great breakfast variety, pool area was very nice

Cons:

Beds were not very comfortable

2026-07-14 • via Nuitee
L
Lynsey • family_with_children • gb
10
Loved this cosy hotel. Spotlessly clean and loved the swimming pool too. Would defo come back
Pros:

The hotel is very traditional but so clean. Breakfast was lovely and the staff so friendly and helpful.

Cons:

Loved our stay but would say if the rooms had an iron as there is an ironing board in wardrobe and proper hairdryer as the one on toilet wall wasn’t powerful. This would be fab. But we made do

2026-07-14 • via Nuitee
A
Amanda • extended_group • au
10
Pros:

This hotel was so good. The staff was very friendly and they accommodated every request. The location is also great and there are many restaurants around the area. The breakfast was delicious. I would definitely stay there again.

2026-07-14 • via Nuitee
F
Francisco • family_with_children • pt
9
2026-07-14 • via Nuitee
M
Michael • couple • de
9
Perfekt
Pros:

Die Lage des Hotels ist absolut spitze.
Das Frühstück ist sehr abwechslungsreich und reichhaltig

2026-07-13 • via Nuitee
L
Latinak • family_with_children • sk
10
2026-07-13 • via Nuitee
M
Markus • solo_traveller • de
9
Pros:

Gutes Frühstück. Schöne Poolanlage.

Cons:

Keine Beanstandung.

2026-07-13 • via Nuitee
O
Ollie Nederland • solo_traveller • nl
10
Pros:

Fantastisch hotel! Ik had eerst een "adult only" hotel geboekt maar omdat mijn dochter geopereerd moest worden kon zij niet meer mee en ben ik op vakantie gegaan met mijn jongere zoon waardoor ik een ander hotel moest boeken. Een paar dagen voor vertrek dit hotel CasaBlanca geboekt. Ik ging uit van het kleinste kamertje aangezien het zo kort van tevoren geboekt had en alle mooie kamers vast al vergeven waren. Ik had een kamer met balkon geboekt maar we kregen een kamer beneden aan het zwembad. Werkelijk schitterend! Waarom we deze upgrade hebben gekregen weet ik helaas niet maar we zijn heel dankbaar. Het zwembad was heerlijk en genoeg bedjes. De sfeer is rustig, mensen gedragen zich netjes en normaal. Bij het zwembad kan je van alles krijgen: koude en warme dranken, lunch zoals pizza's en broodjes hamburger en ijsjes. Aanrader! Het hotel ligt op loopafstand van het strand en bushaltes. Ideaal! Het ontbijtbuffet is uitstekend met echt wel genoeg keus. Er is ook soja en havermelk. Ook het dinerbuffet is ruim voldoende en voor ieder wat wils. Ook hier viel de rust weer op, genoeg plaats en je kan ook buiten eten. Wat opviel is dat alles super super super-schoon is. Je ziet ook overal mensen druk aan het werk: de kamermeisjes, de tuinman, de lifeguard bij het zwembad, restaurantpersoneel... iedereen is constant bezig met schoonmaken en mensen vriendelijke te woord staan. Je kan er bijna letterlijk van de vloer eten, zo schoon. De kamer heeft airco. De sfeer is gemoedelijk, het is een net familie hotel. Je ziet er gezinnen maar ook oudere stellen en mensen die alleen reizen. Er ligt speelgoed bij het zwembad dat je gratis mag gebruiken, zoals een bal en opblaas dingen.

Cons:

Niks!

2026-07-12 • via Nuitee