Hotel Casablanca

Hotels
8.7 (1105 reviews)
Via Rey Sancho, 6 , Santa Ponsa , es

Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean facilities
Good food options
Cons:
Some areas need maintenance
Issues with mattress comfort
No elevator access to pool

Categories

Cleanliness
8.55
Guests appreciated the overall cleanliness but noted some areas needed pressure washing.
Service
9.05
The staff was described as friendly and helpful across multiple reviews.
Location
9.05
The location was consistently praised for its convenience and proximity to the sea.
Room Quality
8.55
Rooms were generally spacious and clean, though one review mentioned mattress comfort issues.
Amenities
8.55
Amenities were well-received but had some minor drawbacks, like the lack of an elevator.
Value for Money
8.55
Guests felt they received good value, with some concerns about the quality of certain food items.
Food and Beverage
8.55
The food received high marks, though there were small complaints about the quality of breakfast items.
Overall Experience
8.75
Guests expressed a strong desire to return, indicating a positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:46

Property Description

Luxurious Accommodation
Casablanca Hotel, nestled in lush gardens near Santa Ponsa Beach, boasts spacious rooms with balconies and modern amenities. The bright and air-conditioned rooms offer a comfortable retreat after a day of sun and sand.

Impressive Facilities
Guests can relax by the large outdoor pool or enjoy a refreshing drink on the terrace overlooking the beautiful surroundings. The hotel also features children's pools, perfect for families looking to unwind and have fun.

Convenient Location
Conveniently located just a short drive from Santa Ponsa Golf Club and a stone's throw away from the vibrant center of Santa Ponsa, Casablanca Hotel offers the perfect blend of tranquility and accessibility for your Mallorcan getaway. Book now to experience the ultimate relaxation and convenience during your stay!

Important information:

The cleaning service of the rooms is daily and that of the apartments every 3 daysGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Swimming pool: Closed from Thu, Jan 1, 2026 until Tue, May 19, 2026
Swimming pool: Closed from Thu, Jan 1, 2026 until Tue, May 19, 2026
Swimming pool: Closed from Thu, Jan 1, 2026 until Tue, May 19, 2026
Bar is closed from 2026-05-19 until 2026-01-01

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PMI

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 45 per week.

Location

Guest Reviews

8.7
Based on 1105 reviews
Cleanliness: 8.55
Service: 9.05
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.55
Overall Experience: 8.75
M
Mary Irma solo_traveller ie
10
Pros:

Everything was excellent

2026-01-19 via Nuitee
I
Irene solo_traveller it
9
2026-01-19 via Nuitee
J
Jose Carlos couple es
9
Pros:

El alojamiento estaba muy bien ubicado, con buenas instalaciones, buen servicio, a 3 minutos de la playa andando. Con un personal muy atento y amable.

Cons:

El precio es un poco elevado

2026-01-19 via Nuitee
M
Marc family_with_children ch
7
Gutes, solides Hotel mit sehr nettem Personal
Pros:

frisch renoviertes Zimmer

Cons:

Ringhörigkeit

2026-01-19 via Nuitee
S
Sabine family_with_children de
9
2026-01-19 via Nuitee
J
John couple jo
10
Very good
2026-01-19 via Nuitee
S
sonny couple gb
9
2026-01-19 via Nuitee
M
Michal family_with_children sk
8
2025-11-09 via Nuitee
E
Elżbieta family_with_children pl
10
2025-11-08 via Nuitee
J
Jacek family_with_children pl
9
2025-11-03 via Nuitee
V
Vivienne couple ie
10
2025-10-31 via Nuitee
A
Alisa couple ua
8
2025-10-29 via Nuitee
C
Cesar couple gb
10
Would be delighted to return next year.
Pros:

Plenty of space for people to keep their distance from other guests. Clean and with very good choices of food. We went for half board and very happy and excited each time to go to the dining room. The water pressure and temperature was spot on all the time. The room was spacious and clean, wish we had a double bed though.

Cons:

A small area here and there needed pressure washing to remove algae and dirt.

2025-10-19 via Nuitee
M
monica karina couple ar
10
Un lugar magnífico para vacacionar .
Pros:

Me gustó mucho la amabilidad de los recepcionistas
Las personas del desayuno
El desayuno excelente
Limpio ,tranquilo
Muy buena ubicación
Lo recomiendo y volvería .
Las salas cómodas
Piletas limpias

Cons:

Para mí todo ok
No tendría nada para mejorar .

2025-10-18 via Nuitee
A
Andrzej couple pl
9
Wróciłbym tam jeśli wybiorę tę destynację ponownie
Pros:

Hotel bardzo dobry. Obsługa recepcji miła i pomocna. Publiczny parking obok hotelu i całkiem spory, w październiku nie było problemów z parkowaniem. Bardzo czysto. Śniadania dobre (niektórzy czepiają się, że monotonne ale to przecież śniadania a nie obiady). Obsługa w restauracji świetna, pozdrawiamy i dziękujemy. Jeżeli polecę na Majorkę po raz drugi to na pewno wybiorę ten hotel.

Cons:

materac w łóżku był wyrobiony a tym samym niewygodny, czas na zmianę na nowy

2025-10-18 via Nuitee
H
Hamza family_with_children fr
8
Pros:

Personnel très accueillant et sympathique

2025-10-17 via Nuitee
G
Gintaras couple lt
8
Viešnage esame labai patenkinti.
Pros:

Pusryčiai ir vakarienė - puikūs. Viešbutis netoli jūros. Geras aptarnavimas. Paslaugūs darbuotojai.

2025-10-16 via Nuitee
J
Jason family_with_children ie
8
Very good stay
Pros:

Location very good

Cons:

Steps down to the pool

2025-10-15 via Nuitee
M
Mira family_with_children fi
8
Rauhallinen, oikein mukava syyslomakohde😎
Pros:

Loistava ja monipuolinen & vaihteleva puolihoito sis. aamiainen ja päivällinen.
Siisti ja tilava Family-huone, erittäin hyvä suihku ja allas-alue isohko ja tarpeeksi aurinkosänkyjä.
Sijainti erinomainen, kaikki lähellä.

Cons:

We didn’t get the ”sea”/pool view..

2025-10-14 via Nuitee
D
Dagmar family_with_children de
9
2025-10-14 via Nuitee