Sure Hotel by Best Western Wilhelmshaven City

Hotels
7.9 (1095 reviews)
Valoisstr. 1 , Wilhelmshaven , DE

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Overpriced for value
Outdated facilities

Categories

Cleanliness
7.15
Water stains found in the bathroom ceiling, and some reviews indicated rooms were tired and needed refurbishment.
Service
8.65
The staff were friendly and helpful; however, there were issues with check-in process.
Location
9.15
Multiple reviews praised the central location close to shops and attractions.
Room Quality
7.15
Rooms described as small and some outdated, with one mentioned as a downgrade.
Amenities
8.15
Standard amenities provided, but some guests noted the need for refurbishment.
Value for Money
6.65
Some guests felt the hotel was overpriced for what was offered, given issues in the room.
Food and Beverage
8.65
Breakfast was praised for variety and quality.
Overall Experience
7.65
General satisfaction with key aspects but disappointment over cleanliness and value.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 10:39

Property Description

Luxurious Accommodation

Indulge in classic décor and modern amenities in each room, complete with a flat-screen TV and complimentary toiletries. Enjoy a comfortable stay surrounded by wooden furnishings and free WiFi.

Gastronomic Delights

Savor the flavors of international cuisine at our warmly decorated restaurant. Start your day with a delicious buffet breakfast and unwind in the evening at our cozy hotel bar.

Explore the Outdoors

Take advantage of our bicycle rental service to discover the picturesque countryside surrounding the hotel. With the Wattenmeer National Park just 3 km away, outdoor adventures await.

Experience comfort and convenience at City Hotel Valois. Book your stay now for an unforgettable getaway.

Important information:

Please note that parking spaces may not be reserved in advance.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRE

Location

Guest Reviews

7.9
Based on 1095 reviews
Cleanliness: 7.15
Service: 8.65
Location: 9.15
Room Quality: 7.15
Amenities: 8.15
Value for Money: 6.65
Food and Beverage: 8.65
Overall Experience: 7.65
N
Norman • solo_traveller • de
5
2026-10-31 • via Nuitee
M
Martina • couple • de
8
Gerne immer wieder!
Pros:

Toller Service, super nettes Personal.
Super Lage.

2026-10-30 • via Nuitee
I
Ihler • solo_traveller • de
7
2026-10-28 • via Nuitee
D
Dieter • solo_traveller • de
10
2026-10-27 • via Nuitee
J
Jenny • couple • de
9
2026-10-26 • via Nuitee
A
Agnes • couple • de
8
2026-10-25 • via Nuitee
E
Erika • couple • de
9
Pros:

Das Preis -Leistungsverhältnis ist nicht zu toppen.
Wir sind früher in einem anderen Hotel ("h...") abgestiegen.
Im Vergleich waren hier die Zimmer, das Bad größer und ruhiger. Frühstück war sehr gut. Gerne immer wieder.

Cons:

Die Parkplätze sind ihr Geld nicht wert

2026-10-25 • via Nuitee
J
Jenny • extended_group • de
10
2026-10-24 • via Nuitee
J
Jan_ _ • couple • de
9
Sightseeing Wilhelmsbad
Pros:

Guter Service, nettes Personal. Geräumiges Zimmer großzügiges Bad. Gutes Frühstücksbuffet

Cons:

Da gab es nix zu meckern

2026-10-21 • via Nuitee
J
Julian • solo_traveller • de
5
Pros:

Die Zentrale Lage zum ZOB und HBF. Moderne Lobby. Aufzüge im Haus.
Flur auch modern gestaltet. Kostenloser Kaffee/Tee etc 24h in der Lobby neben der Rezi

Cons:

Die alte Ausstatuung im Zimmer sowie die Sauberkeit und das es erst ab 7 Uhr Frühstück gibt (Info Rezeption war 6 Uhr - war nix fertig) Musste 6.10 aber abreisen.

2026-10-20 • via Nuitee
P
Petersen • extended_group • de
5
2026-10-18 • via Nuitee
N
Norbert • couple • de
9
Tolles Hotel, Stadtmitte, gutes Parken, sehr zu empfehlen
Pros:

Sehr freundliches Personal, sehr gutes Restaurant, sehr gutes Frühstück, sehr gute Parkmöglichkeit, tolles Bad mit begehbarer Dusche und 2 !!! Waschbecken, Bidet.
Wasser zur Begrüßung, mitten im Zentrum am Bahnhof.

Cons:

Keine negativen Erfahrungen

2026-10-18 • via Nuitee
J
Jessica • solo_traveller • de
8
Comfortable and clean
Pros:

Clean and comfortable beds. Centrally located and easy to park

2026-10-16 • via Nuitee
M
Michael • couple • de
9
ALLES VOM BESTEN IMMER WIEDER; WAREN BEREITS DAS DRITTE MAL DA
Pros:

FRÜHSTÜCK SEHR GUT LAGE DES ZIMMERS TOP

2026-10-12 • via Nuitee
H
Hermann • solo_traveller • de
6
Sonst alles okay
Pros:

War soweit alles okay

Cons:

Das unten laut Menschen Krach machen vor dem Fenster herum grölen, so das man nur mit geschlossenen Fenster schlafen kann

2026-10-10 • via Nuitee
V
Volker • solo_traveller • de
7
Eine praktische Unterkunft im Zentrum Wilhelmshavens.
Pros:

Preis-Leistung, Lage, Frühstück

Cons:

Sitzmöbel und Teppich etwas abgewohnt.

2026-10-10 • via Nuitee
T
Thorsten • couple • de
4
2026-10-10 • via Nuitee
S
Stefanie • extended_group • de
5
2026-10-10 • via Nuitee
N
Nichola • couple • nl
8
Great hotel for a short stay!
Pros:

The hotel is in an ideal place. Easily walk to the town centre, a shopping mall across the road and the train station. Parks close by for walks and lots of choice for restaurants. Good breakfast!

Cons:

Had to walk a long way and up some little stairs. If you're frail it might be a problem! But that's only one room, plenty of others but if it was that bad we would have asked for another room...
The bar was mostly closed in the evenings which was a disappointment

2026-09-18 • via Nuitee
D
Dieter • solo_traveller • de
8
2026-09-16 • via Nuitee