Margaritaville Island Hotel

Hotels
9.3 (2965 reviews)
131 The Island Drive , Pigeon Forge , us

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Variety of amenities
Cons:
Cleanliness issues
Additional fees

Categories

Cleanliness
7.84
Issues with unclean rooms reported, affecting overall cleanliness sentiment.
Service
9.99
Staff are friendly and helpful, with specific mentions of excellent service.
Location
9.85
Guests appreciate the great location, close to attractions.
Room Quality
9.3
Rooms are generally comfortable and well-equipped, with some cleanliness issues.
Amenities
9.83
Variety of amenities and positive experiences with available facilities.
Value for Money
8.79
Complaints about additional fees affecting perceived value.
Food and Beverage
8.84
No free breakfast mentioned, but complimentary drinks praised.
Overall Experience
9.99
Overall positive experiences reported, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:11

Property Description

Luxurious Amenities
Relax in the outdoor pool or enjoy the private cabanas at Margaritaville Island Hotel. Unwind in cozy rooms with a fireplace and balcony, offering scenic views.

Convenient Facilities
Indulge in the on-site restaurant, bar, and snack bar. Stay active at the fitness centre or explore nearby attractions like The Comedy Barn and Old Mill.

Exceptional Services
Benefit from free WiFi, electric car charging stations, and a 24-hour reception. With complimentary parking and a prime location in Pigeon Forge, Margaritaville Island Hotel offers the perfect blend of comfort and convenience.

Book now to experience the ultimate getaway at Margaritaville Island Hotel!

Important information:

Please note there is no capacity for extra beds at the property.

Guests must be 21 years old to book and provide valid photo ID for proof of age at check in.

Please note, the rooftop pool deck and hot tub are under renovation and will be closed from Jan until March.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.3
Based on 2965 reviews
Cleanliness: 7.84
Service: 9.99
Location: 9.85
Room Quality: 9.3
Amenities: 9.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.99
1
129waeli Family
10
Great family Trip
Pros:

What a great place to stay in a Huge Thanks to all the staff
a wonderful place very clean and great location the staff are very friendly and always smiling
A huge Thanks to Jeff the GM he was so friendly and generous also Michelle with the front desk was so sweet and Jose with Fins bar was very good as well
Me and my family appreciate everything you guys did with us definitely we will be back

2026-07-18 via Tripadvisor
C
Cindy couple us
7
Clean,great place but room air was not
Pros:

Close to everything

Cons:

Room was very hot

2026-07-18 via Nuitee
M
Morgan family_with_children us
10
Pros:

Robert and the front staff were very welcoming.

2026-07-18 via Nuitee
J
John solo_traveller us
10
We had a great time and enjoyed your hospitality. Only issue was if di g a spot with grass for our service dogs to go to
Pros:

The set up was fantastic. The kindness of all staff members was wonderful. Staff answered all questions we had on various days and did whatever they could to fill our requests. Valet parking worked well and Robert and others were fun to talk with.

Cons:

There was no area nearby to accommodate service dog needs such as going to the bathroom.

2026-07-17 via Nuitee
S
Sarah solo_traveller us
10
Eager to come back. Absolutely loved staying on the Island at this hotel.
Pros:

Fantastic location. Loved the balcony on our room and the rooftop pool. Comfy beds. Lovely employees.

Cons:

If you go to bed early, choose a room with a river view. The shops below don’t close until 11 so it can be noisy. We didn’t mind it at all, as we liked the vibe.

2026-07-17 via Nuitee
T
Tommy solo_traveller us
8
Pros:

The staff was great facility was clean. Liked the location and lucked out on the rate.

Cons:

Having to pay for parking and this wasnt valet as it was extra. Onwas told parking was free after i booked the room And our room was way at the other end. Kind of disappointed at first thought we had the fountain view but it was the village side. Otherwise it was nice. Other than the parking. Why would someone have too pay for it when other places are free.

2026-07-16 via Nuitee
D
Dustin solo_traveller us
8
2026-07-16 via Nuitee
K
Kelly couple us
9
We loved it!!
Pros:

The room was awesome and the location was perfect. We enjoyed our afternoon spent at the rooftop pool and bar. The staff were friendly and helpful.

Cons:

Not sure why we had to pay to park our car when the island parking lots were free.

2026-07-15 via Nuitee
M
MichelleBCanada2001 NONE Kingsville, Ontario
8
Location was good.
Pros:

The hotel was nice. Love the overall look of the hotel. The whole hotel smelled amazing. Beds were very comfortable The rooms were very large and lots of counter space. We have a room overlooking the river. But it wasn’t a very good view.
The bathroom has some hair on the baseboards
Wishing it has a breakfast included for the price.
Also needs more free weights in the gym.

2026-07-14 via Tripadvisor
B
Brown couple us
5
Dirty bedding
Pros:

Atmosphere

Cons:

Soiled bedding

2026-07-13 via Nuitee
H
Heather family_with_children us
10
Excellent visit!
Pros:

Clean and friendly staff

Cons:

N/a

2026-07-13 via Nuitee
K
Kandace family_with_children us
10
excellent stay!
Pros:

Our room overlooked the village near one of the dinosaurs. Very spacious and clean. Beds are comfortable and the bathroom very large. Shower was amazing. Traveled with our small dog and hotel is very pet friendly. Pool and hot tub are great.

Cons:

Ive stayed here many times and my only complaint is there is no good grassy area close to the hotel for your pet to potty. We walked her down towards the parking lot each time but sometimes shes so little and old in the mornings its hard for her to hold her pee and could only make it to the flower beds out front. I, as a pet owner, felt bad about that but my little old girl had a hard time with that but I will stay here again.

2026-07-13 via Nuitee
B
Bradford solo_traveller us
10
2026-07-12 via Nuitee
P
Paul couple us
9
Overall a very good experience
Pros:

It’s where all the action is located

Cons:

The parking is very far from the property and it seemed a lot of the parking reserved for guest was being occupied by staff

2026-07-12 via Nuitee
A
Amy couple us
10
We will be back again!
Pros:

Everything! The location and staff were amazing!

Cons:

N/a

2026-07-12 via Nuitee
S
Stephanie couple us
10
We had a wonderful stay clear til the end, Robert in valet was so friendly and informative just a good person. We had a
Pros:

The room was big and we loved it not having carpet!

Cons:

It wasn’t that we didn’t like but we do like that Gatlinburg has multiple areas for couples away from the crowd. Like hammocks, multiple fire pits and seating overlooking the river.

2026-07-11 via Nuitee
B
Barbara couple us
10
Better than Disney World
Pros:

It was the perfect place. I would rather go there than Disney World. Less crowded, cheaper, better shopping. Staff were super friendly. We had to
Leave early due to a family emergency and they were very cooperative. We are already talking about going back next year.

Cons:

Everything

2026-07-10 via Nuitee
Q
Quneta family_with_children us
10
This is our third time staying, each time the staff was friendly, helpful and assisted our family quickly with all reque
Pros:

Cleanliness and friendly staff

Cons:

Everything was perfect

2026-07-09 via Nuitee
G
G2816RWmw NONE
6
Review for the Island Hotel in Pigeon Forge
Pros:

I was told there are 4 Margaritaville Hotels on the property when we tried checking into the wrong hotel, so pay attention to which one you are booking. My family and I stayed at the Island Hotel.
My first impression was take your Adderall before you go because there is so much going in the strip outside the hotel, it's hard to take it all in! It's like a big carnival outside, but the rooms are quiet. My biggest (and only) complaint is the scent pumped into the rooms was overwhelming and made me nauseous. I'm really sensitive to the smell of Zep cleaning products and it smelled a lot like that. I eventually got used to it and only noticed it when I walked back into the room after being outside
PRO: THERE'S A STARBUCKS IN THE HOTEL! Valet service and a bell hop is available. The Valets were considerate and had our AC on max cooling everytime we got in the car. There's a roof top bar and pool with a great view of the attractions.
The reason for our trip was to go to DollyWood, but I wish we didn't already buy our tickets there because attractions right outside the hotel were much better! I highly recommend going to the SkyFly: Soar America theater. It's is similar to the Soaring ride at Disney. We also had a lot of fun playing the 7D Dark Ride Adventure.
RESTAURANTS; We had dinner at Timberwood Grill: It's located in the strip and was the best restaurant out of the 3 we dined at. I wish we would have eaten there first. Drinks were great.
We also had dinner at Margaritaville Restaurant (not inside the Hotel). If you want a cocktail, bring your ID. They check it even if you are elderly. They charge a lot for the cocktails so you can take home a souvenir cup that you'll probably never use again. Even though the restaurant has the same name as the hotel, they aren't affiliated with each other so you can't charge anything to your room. All things said, the food was pretty good and the margaritas were excellent.
We had breakfast at Paula Deen's. I know she's known for her down-home, southern cooking and putting lots of butter in her recipes which usually makes everything delicious. But everything we ordered was extremely rich, even the scrambled eggs.. The hashbrown casserole tasted like it was baked in loads of butter and sour cream. Everything was tasty, just know what your signing up for!

2026-07-08 via Tripadvisor
T
Thelma family_with_children us
10
Pros:

it was clean and the staff was outstanding

Cons:

smoke free

2026-07-07 via Nuitee