Laguna Nivaria Hotel & Spa

Hotels
8.6 (2380 reviews)
Plaza del Adelantado, 11 , La Laguna , es

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Overpriced in some areas
Room quality inconsistent

Categories

Cleanliness
7.74
Some reviews indicated cleanliness issues, such as unclean sheets.
Service
9.21
Staff received high praise for their helpfulness and responsiveness.
Location
9.25
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.2
Some rooms were reported to be spacious and comfortable, while others needed updates.
Amenities
8.73
Amenities like breakfast and parking were appreciated, although some criticized the absence of wine by the glass.
Value for Money
8.19
Some reviews suggested it was overpriced, affecting the perceived value.
Food and Beverage
8.74
Breakfast received positive feedback for being plentiful and varied.
Overall Experience
8.71
Overall positive experiences, with minor issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:36

Property Description

Historic Charm and Modern Comfort

Hotel Laguna Nivaria, nestled in a 16th-century mansion in San Cristóbal de la Laguna’s old town, seamlessly blends historic charm with modern comfort. The smart, colonial-style rooms offer free fiber optic WiFi, air conditioning, and cable TV, ensuring a cozy stay.

Dining Delights and Wellness Retreat

Indulge in a buffet breakfast at the Plaza Restaurant or savor Canarian and international cuisine made from organic produce in the hotel's restaurant. Unwind in the free gym or pamper yourself at the spa in the modern building, offering a tranquil retreat for guests.

Convenient Location and Exceptional Service

Explore the UNESCO World Heritage Site surroundings or head to Santa Cruz and the nearby beaches just a short drive away. With attentive service, convenient amenities, and a prime location, Hotel Laguna Nivaria promises a memorable stay.

Important information:

Please note the spa is available for guests aged 16 years or older, and carries a surcharge.

Room rates on 24 and 31 December include a gala dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 29 per person per night when using an available extra bed.
    People 13 years old and over stay for € 42 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2380 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
Y
yaniz couple es
8
2026-05-09 via Nuitee
D
Daniela couple es
8
2026-05-09 via Nuitee
C
Chiaramonte solo_traveller es
8
2026-05-09 via Nuitee
M
Moneiba extended_group es
10
2026-05-08 via Nuitee
M
Martin couple de
9
2026-05-08 via Nuitee
A
Antonio couple be
9
Visita La Laguna ciudad histórica
Pros:

Es un gran hotel y en una gran localización en pleno centro histórico de La Laguna, ideal para moverse y visitar la ciudad. En caso de que el parking del hotel esté lleno hay una gran parking público (al aire libre) justo al lado. Nuestra habitación era amplia y cómoda en el edificio principal con todo lo necesario (nevera, caja fuerte). El desayuno muy bien. Pudimos también usar el spa del hotel y merece la pena si se tiene tiempo, además el precio como huéspedes era muy razonable.

Cons:

El personal nos pareció amable y correcto aunque no particularmente cálido sobre todo en comparación con otros hoteles donde habíamos estado en Tenerife. No es una queja, más bien una observación (en general los laguneros nos parecieron más reservados que el resto de los tinerfeños).

2026-05-07 via Nuitee
L
Luci solo_traveller es
10
2026-05-06 via Nuitee
V
Valeria solo_traveller es
8
Pros:

Las camas juntas ase abren bastante

2026-05-03 via Nuitee
C
Carlos couple es
10
2026-05-02 via Nuitee
A
Andreas couple de
8
2026-04-30 via Nuitee
R
Reginald solo_traveller gf
9
2026-04-29 via Nuitee
P
Patricia Maria family_with_children es
9
muy tranquila
Pros:

El desayuno en ese patio, estupendo

2026-04-27 via Nuitee
D
Dmitrii family_with_children es
10
Pros:

Местоположение - супер. Номера большие. Завтрак и полупансион на отличном уровне.

Cons:

Немного уставшие номера.

2026-04-25 via Nuitee
R
Rachele extended_group it
7
2026-04-25 via Nuitee
J
Justine solo_traveller fr
6
2026-04-23 via Nuitee
Álvarez solo_traveller es
10
2026-04-22 via Nuitee
R
Rosa Susana solo_traveller es
9
Pros:

La ubicación

Cons:

El precio

2026-04-22 via Nuitee
S
Stephan solo_traveller es
8
2026-04-21 via Nuitee
F
Fernando Luis extended_group es
5
Tienen que mejorar
Cons:

El mal funcionamiento del aire acondicionado, las camas de ruedas que se movían solas. Y vasos con olor a café,

2026-04-21 via Nuitee
N
NISAMAR solo_traveller es
10
Pros:

Ubicación

2026-04-20 via Nuitee