Laguna Nivaria Hotel & Spa

Hotels
8.6 (2461 reviews)
Plaza del Adelantado, 11 , La Laguna , es

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Good breakfast
Cons:
Cleanliness issues
Overpriced in some areas
Room quality inconsistent

Categories

Cleanliness
7.74
Some reviews indicated cleanliness issues, such as unclean sheets.
Service
9.21
Staff received high praise for their helpfulness and responsiveness.
Location
9.25
Multiple reviews highlighted the excellent location of the hotel.
Room Quality
8.2
Some rooms were reported to be spacious and comfortable, while others needed updates.
Amenities
8.73
Amenities like breakfast and parking were appreciated, although some criticized the absence of wine by the glass.
Value for Money
8.19
Some reviews suggested it was overpriced, affecting the perceived value.
Food and Beverage
8.74
Breakfast received positive feedback for being plentiful and varied.
Overall Experience
8.71
Overall positive experiences, with minor issues that could be improved.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 08:36

Property Description

Historic Charm and Modern Comfort

Hotel Laguna Nivaria, nestled in a 16th-century mansion in San Cristóbal de la Laguna’s old town, seamlessly blends historic charm with modern comfort. The smart, colonial-style rooms offer free fiber optic WiFi, air conditioning, and cable TV, ensuring a cozy stay.

Dining Delights and Wellness Retreat

Indulge in a buffet breakfast at the Plaza Restaurant or savor Canarian and international cuisine made from organic produce in the hotel's restaurant. Unwind in the free gym or pamper yourself at the spa in the modern building, offering a tranquil retreat for guests.

Convenient Location and Exceptional Service

Explore the UNESCO World Heritage Site surroundings or head to Santa Cruz and the nearby beaches just a short drive away. With attentive service, convenient amenities, and a prime location, Hotel Laguna Nivaria promises a memorable stay.

Important information:

Please note the spa is available for guests aged 16 years or older, and carries a surcharge.

Room rates on 24 and 31 December include a gala dinner.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 12 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children from 3 years old to 12 years old stay for € 29 per person per night when using an available extra bed.
    People 13 years old and over stay for € 42 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 2461 reviews
Cleanliness: 7.74
Service: 9.21
Location: 9.25
Room Quality: 8.2
Amenities: 8.73
Value for Money: 8.19
Food and Beverage: 8.74
Overall Experience: 8.71
N
Nieves extended_group es
9
2026-07-25 via Nuitee
L
LAURA solo_traveller es
7
Cons:

El.spa es de pago

2026-07-24 via Nuitee
J
Javier extended_group es
9
Tranquilidad, turismo y cultura local.
Pros:

Perfecto, tranquilo, limpio y muy bien ubicado.

Cons:

Nada que decir.

2026-07-24 via Nuitee
E
Ernesto solo_traveller au
8
2026-07-24 via Nuitee
A
Adrián Jesús couple es
8
2026-07-23 via Nuitee
A
Anabel couple es
10
2026-07-22 via Nuitee
R
Raquel couple es
7
2026-07-21 via Nuitee
P
pedro david solo_traveller es
8
2026-07-20 via Nuitee
J
Jesus extended_group es
10
2026-07-20 via Nuitee
D
Díaz López solo_traveller es
8
2026-07-19 via Nuitee
C
Carmen M. solo_traveller es
6
2026-07-18 via Nuitee
A
Andrea couple es
8
2026-07-18 via Nuitee
D
Daria family_with_children ru
8
2026-07-18 via Nuitee
C
Carmen solo_traveller es
4
Pros:

La ubicación

Cons:

El trato del personal del comedor y la limpieza

2026-07-17 via Nuitee
C
Claudia extended_group es
10
2026-07-17 via Nuitee
S
Susana Marques Duran solo_traveller pt
10
Pros:

Personal amable y super atento, dispuesto a ayudar en todo momento.

Cons:

Nada, no es lujoso ni nada por el estilo, tiene un estilo medio campestre antiguo, pero bastante funcional.

2026-07-16 via Nuitee
I
Idaira González Romero solo_traveller es
9
Buena elección
Pros:

La decoración

2026-07-15 via Nuitee
I
Idaira González Romero solo_traveller es
9
Buena eleccion.
Pros:

La decoración

Cons:

Todo muy bien

2026-07-15 via Nuitee
M
Michael couple es
5
2026-07-14 via Nuitee
P
Pere solo_traveller es
9
Pros:

Ubicació i decoració

Cons:

A la habitació hi podia haver cafè O similar

2026-07-08 via Nuitee