Holiday Inn Express Hangzhou Huanglong, an IHG Hotel

Hotels
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Holiday Inn Express
8 (55 reviews)
Delixi Tower No. 28 Xueyuan Road , Hangzhou , CN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Terrace
Garden
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Review Highlights

Pros:
Close to guest's point of interest
Cons:
Difficult to find
Impolite and slow staff
Complicated check-in process requiring identification from minors

Categories

Cleanliness
5
There were no specific comments about cleanliness, suggesting an average perception.
Service
3
Service was perceived negatively due to staff being described as impolite and slow.
Location
4.5
Location was convenient for the guest but the hotel was difficult to find, which hampered the overall experience.
Room Quality
5
Room quality was not specifically mentioned, suggesting a neutral sentiment.
Amenities
3.5
No direct comments on amenities but the overall negative sentiment implies less satisfaction with the amenities.
Value for Money
3
The guest's unwillingness to recommend the hotel suggests they did not see good value for money.
Food and Beverage
5
Food and beverage were not explicitly mentioned, indicating a neutral stance.
Overall Experience
2.5
Given the headline, the guest likely had a poor overall experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-31 01:38

Property Description

Convenient Location near West Lake
Located just 5 km from the picturesque West Lake, Holiday Inn Express Hangzhou Huanglong offers comfortable air-conditioned rooms with modern amenities.

Business Facilities and On-Site Restaurant
Guests can take advantage of the convenient business facilities and enjoy delicious meals at the on-site restaurant. Free Wi-Fi in public areas ensures guests stay connected throughout their stay.

Comfortable Rooms and Helpful Services
Each room is equipped with essential amenities including a flat-screen TV, work desk, and electric kettle. The 24-hour front desk offers luggage storage and meeting facilities can be arranged. Don't miss out on the complimentary breakfast served at the on-site restaurant.

Book your stay at Holiday Inn Express Hangzhou Huanglong for a relaxing and convenient experience.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform the property of your arrival time in advance, especially if you plan you arrive after 18:00.

From November 15, 2023 to December 14, 2023, foreign guests and Hong Kong, Macao and Taiwan guests cannot be accepted.

Check-in and check-out hours:
Check-out: 11:00 AM
Minimum number of rooms required for group bookings: 6
Airport code: HGH

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location