Holiday Inn Express Rochester Hills by IHG

Hotels
•
Holiday Inn Express
7.4 (182 reviews)
3544 Marketplace Circle , Rochester , US
+1 248-923-4500

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Helpful/Kind staff (Kenneth, Haley, Kelly)
Good/Great breakfast
Convenient location close to Meadowbrook
Comfortable bed (mentioned)
Clean rooms mentioned in some stays
Cons:
Filthy entrance/lobby/elevator and stained/dirty carpets
Very loud due to nearby highway and noisy patrons
No outlet by bed and loose electrical sockets
No pool towels available
Room issues: plugged sink, bad pillows, poor temperature control
Unkempt exterior (litter, unmowed grass) and broken/missing luggage carts
Old/outdated amenities (conditioner), nightstand not cleaned

Categories

Cleanliness
4
Multiple reviews call out filthy entrance, lobby, elevator and stained/dirty room carpets; several guests reported a noticeable decline in cleanliness.
Service
9
Several staff members (Kenneth, Haley, Kelly) are singled out as particularly helpful and kind, though a few guests described front-desk staff as disinterested at times.
Location
7.5
Convenient location (close to Meadowbrook) and easy for guests' needs, but proximity to a loud highway and light leakage from shades hurt the score.
Room Quality
6.5
Rooms described as simple and not very cozy; issues reported include no extra chair, loose electrical outlets, plugged sink, bad pillows and inconsistent temperature control.
Amenities
8
Breakfast is consistently praised, but some missing or outdated amenities were noted (no outlet by bed, no pool towels, old conditioner, limited luggage cart availability).
Value for Money
7.4
Not explicitly discussed in reviews; assigned the target overall rating as baseline.
Food and Beverage
9
Breakfast is repeatedly described as great/nice and is a clear positive across multiple reviews.
Overall Experience
7.8
Mixed overall — positive interactions with specific staff and good breakfast contrast with cleanliness and noise issues, leading to a slightly above-target overall impression.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Luxurious Rooms with Modern Amenities

Convenient 24-Hour Front Desk Service

Close Proximity to Popular Destinations

Experience comfort and convenience at Holiday Inn Express Rochester Hills. Each room features a flat-screen TV and a private bathroom, ensuring a relaxing stay. Our 24-hour front desk is always available to assist you during your visit. Located just a short distance from Detroit, Windsor, and Detroit Metro Airport, our hotel is the perfect choice for travelers looking to explore the area. Book your stay now at Holiday Inn Express Rochester Hills for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DTT

Location

Guest Reviews

7.4
Based on 182 reviews
Cleanliness: 4
Service: 9
Location: 7.5
Room Quality: 6.5
Amenities: 8
Value for Money: 7.4
Food and Beverage: 9
Overall Experience: 7.8
D
Dumaka • solo_traveller • us
10
Great! The Staff were excellent , beds very comfortable, and the complimentary body wash smells goo
2026-10-30 • via Nuitee
M
MariaValeria • couple • us
10
2026-10-28 • via Nuitee
J
J. • couple • us
8
Pros:

The staff including Kenneth & Haley were particularly helpful and kind.

2026-10-21 • via Nuitee
M
Marsha • couple • us
5
Pros:

Breakfast was great.

Cons:

No outlet by bed. No pool towels.

2026-10-12 • via Nuitee
R
ROBIN • solo_traveller • us
10
2026-09-18 • via Nuitee
M
Markus • family_with_children • de
7
2026-09-11 • via Nuitee
C
Counts • solo_traveller • us
10
Pros:

We frequently stay at an IHG hotel because we know what to expect and it's always good.

2026-09-01 • via Nuitee
F
Fred • couple • ca
7
We will stay here again
Pros:

We have stayed here numerous times. The hotel is convenient for our needs. We will be staying here again.

Cons:

There wasn’t an extra chair to sit on in the room a lot of open space could’ve used an extra chair or something to sit on

2026-08-29 • via Nuitee
J
John • couple • us
7
2026-08-18 • via Nuitee
J
John • couple • us
7
It was okay - staff was accommodating.
Pros:

Location

Cons:

Bathroom sink drain plugged, nightstand surface between beds not cleaned - was given a different room. Rooms not very cozy - simple furniture. Electric plug phone etc very loose connections - four different sockets.

2026-08-18 • via Nuitee
R
Rossicela • couple • us
6
Loud highway near our room. Nice blast. Clean overall.
Pros:

Nice breakfast. Clean.

Cons:

Very loud next to highway. Could not sleep.
Loud patrons above our room. Sound proofing could be better. Sound machines offered. Shade in widow does not cover entire stream of light, making it almost black out but harsh light comes in at the bottom

2026-08-16 • via Nuitee
M
mikelF8457LX • Family
2
Filthy room.
Pros:

Stayed here on 8/7 for one night. Entrance to the hotel was filthy, lobby was not clean but had a heavy bleach smell. Elevator was filthy. Room carpet was dirty, food ground in. I have stayed at this hotel before and it was always very clean, something changed, will never stay here again. TripAdvisor why do you rate this a 4 when all customer reviews this year rate 1 or 2.? Makes me lose faith in your ratings.

2026-08-09 • via Tripadvisor
R
Rebecca • solo_traveller • us
8
2026-08-08 • via Nuitee
S
Susan • family_with_children • us
10
Pros:

Close to Meadowbrook, comfy bed, good breakfast

2026-08-04 • via Nuitee
R
Ralph49615 • Couples • Bellaire, Antrim County, Michigan
4
A very disappointing stay this year
Pros:

We have stayed at this property in July for the past three years. Our most recent visit, checking out this morning, was very disappointing. The outside when you pull in is very unkempt with litter, other debris and unmowed grass. When you go inside the lobby, elevator areas and guest room hallways (2nd) floor) are filthy and smell the same. The carpet in our room was dirty and stained. The luggage carts were either broken or missing. Outside of Kelly, who was very helpful, the staff was either disinterested or lacked experience in getting us checked in and out. It is a shame to see what was a very nice hotel deteriorate like this. I doubt we will be back.

2026-07-19 • via Tripadvisor
C
Chang • solo_traveller • us
9
Pros:

Clean and the staff was very kind. Hotel was not loud.

Cons:

Conditioner was old and out. but besides that, everything was great.

2026-06-30 • via Nuitee
J
Joeline • solo_traveller • us
8
2026-06-27 • via Nuitee
M
Martinez • solo_traveller • us
10
2026-06-27 • via Nuitee
M
Marie • solo_traveller • de
8
2026-06-21 • via Nuitee
M
Mark • solo_traveller • us
7
2026-06-15 • via Nuitee