The Mesui Hotel Bukit Bintang

Hotels
7.6 (874 reviews)
9, Jalan Mesui, Bukit Bintang , Kuala Lumpur , my
+60 3-2144 8188

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean rooms
Cons:
Pest issues
No toiletries provided
Noise from outside

Categories

Cleanliness
6.85
Several mentions of cleanliness issues and pests.
Service
8.35
Frequent positive comments about friendly and helpful staff.
Location
8.35
Many reviews highlight the great location.
Room Quality
7.35
Generally comfortable rooms, though some mention noise and size limitations.
Amenities
7.35
Mention of desirable features but some areas lacking, like toiletries.
Value for Money
7.35
Some guests feel the value aligns with expectations but could be better.
Food and Beverage
7.35
Not much mention of food, standard offerings expected.
Overall Experience
7.85
Positive stays overall, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:53

Property Description

Central Location in Bukit Bintang
The Mesui Hotel offers a prime location in the heart of Bukit Bintang, providing easy access to popular shopping centers and iconic landmarks.

Modern Amenities and Comfortable Accommodation
Guests can enjoy modern and comfortable rooms equipped with essential amenities, including air conditioning, flat-screen TVs, and complimentary Wi-Fi.

Exceptional Customer Service and Assistance
The friendly and professional staff at The Mesui Hotel are dedicated to ensuring a pleasant stay for all guests, offering 24-hour front desk service and concierge assistance.

Book your stay at The Mesui Hotel now and experience the perfect blend of comfort and convenience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Location

Guest Reviews

7.6
Based on 874 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 7.85
A
Aurora • extended_group • it
1
Terrible and unsafe
Cons:

Very unsafe neighbourhood, at night we saw loads of rats and felty highly unsafe simply walking around. When we entered the room, a cockroach walked on our feet. We left immediately and the staff didn’t give us a refund. Do not stay here!!

2026-08-22 • via Nuitee
A
ADLENE42 • solo_traveller • dz
8
2026-08-22 • via Nuitee
H
Hazimi • solo_traveller • my
6
2026-08-21 • via Nuitee
K
KONG • solo_traveller • my
8
Would be perfect if not for the down sides
Pros:

Clean room and nice view

Cons:

Loosen Foor tile. No table light. Door lock using key rather than touch card.

2026-08-21 • via Nuitee
E
Emanuele • family_with_children • it
1
Un hotel 4 stelle che non può assolutamente essere 4 stelle, lavorando nel settore turistico. Stanza senza finestre, com
Pros:

Nulla

Cons:

Tutto

2026-08-20 • via Nuitee
A
Abdul Hayyi • family_with_children • ae
6
2026-08-20 • via Nuitee
M
Marouane • solo_traveller • ma
5
The location of the hotel is great, its near everything, but the room is small with no window.
Pros:

The location of the hotel is great, its near everything, but the room is small with no window. and they didnt mentioned that when Im booking the room. So its hard to sleep under AC only.

Cons:

The location of the hotel is great, its near everything, but the room is small with no window. and they didnt mentioned that when Im booking the room. So its hard to sleep under AC only.

2026-08-19 • via Nuitee
G
Gabriela • couple • it
7
2026-08-17 • via Nuitee
L
Luljeta • couple • dk
4
Ingen safetybox, ingen udluftning, alt for varmt og fugtigt
Pros:

Placeringen var det eneste gode ved dette hotel

Cons:

Ingen safetybox (!!!) eller minibar. Meget dårligt indeklima der giver hovedpine. Intet vindue der kan åbnes, selvom vi blev opgraderet. Alt for fugtigt og varmt alle andre steder end i receptionen, ikke til at holde ud. Langt fra 4-stjernet oplevelse

2026-08-16 • via Nuitee
M
Mitsuki • solo_traveller • jp
7
Pros:

立地が良い。洗濯機が使える。

Cons:

窓がある部屋だったが、開けることはできない。

2026-08-16 • via Nuitee
M
Margherita • solo_traveller • gb
9
2026-08-16 • via Nuitee
S
Sofia • couple • it
7
2026-08-14 • via Nuitee
K
Karina • solo_traveller • au
9
Pros:

Staff very helpful and pleasant. Great location

2026-08-14 • via Nuitee
A
Alberto • couple • it
7
2026-08-14 • via Nuitee
D
Dino • family_with_children • nl
7
Voor een kort verblijf is het een prima hotel.
Pros:

De locatie is top, dicht in de buurt van Chinatown.

2026-08-12 • via Nuitee
T
TUNG LIN • solo_traveller • tw
9
80%滿意，考量交通方便性可以再回訪
Pros:

員工人很有耐心，一樓就有咖啡廳（還不錯喝）
斜對面有711和KK超商，也幾乎就在麥當周遭
吹風機好像是Dyson但又看不出logo，不過風速很大很好

Cons:

晚上會有打掃的聲音，隔音不是很好，但帶耳塞可以解決
浴室的門沒辦法關好，水量也不夠大

2026-08-12 • via Nuitee
M
Mehmet Emin Baran • extended_group • us
6
2026-08-12 • via Nuitee
A
Amar • couple • ae
10
Pros:

اختيار موفق وقريب من كل شيء

2026-08-11 • via Nuitee
M
Muhammad Hazeem • family_with_children • my
8
2026-08-11 • via Nuitee
B
Blanca • solo_traveller • nl
7
Pros:

Simple hotel but comfortable

Cons:

Noisy in the rooms

2026-08-09 • via Nuitee