The Mesui Hotel Bukit Bintang

Hotels
7.6 (831 reviews)
9, Jalan Mesui, Bukit Bintang , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean rooms
Cons:
Pest issues
No toiletries provided
Noise from outside

Categories

Cleanliness
6.85
Several mentions of cleanliness issues and pests.
Service
8.35
Frequent positive comments about friendly and helpful staff.
Location
8.35
Many reviews highlight the great location.
Room Quality
7.35
Generally comfortable rooms, though some mention noise and size limitations.
Amenities
7.35
Mention of desirable features but some areas lacking, like toiletries.
Value for Money
7.35
Some guests feel the value aligns with expectations but could be better.
Food and Beverage
7.35
Not much mention of food, standard offerings expected.
Overall Experience
7.85
Positive stays overall, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:53

Property Description

Central Location in Bukit Bintang
The Mesui Hotel offers a prime location in the heart of Bukit Bintang, providing easy access to popular shopping centers and iconic landmarks.

Modern Amenities and Comfortable Accommodation
Guests can enjoy modern and comfortable rooms equipped with essential amenities, including air conditioning, flat-screen TVs, and complimentary Wi-Fi.

Exceptional Customer Service and Assistance
The friendly and professional staff at The Mesui Hotel are dedicated to ensuring a pleasant stay for all guests, offering 24-hour front desk service and concierge assistance.

Book your stay at The Mesui Hotel now and experience the perfect blend of comfort and convenience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 831 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 7.85
D
drkaarthee • solo_traveller • in
10
2026-07-04 • via Nuitee
S
Syazwan • solo_traveller • my
10
2026-07-04 • via Nuitee
S
sheh pe • solo_traveller • lk
10
Pros:

Very clean. Great location. Great staff!

Cons:

Nothing

2026-07-04 • via Nuitee
D
drkaarthee • solo_traveller • in
10
Pros:

Clean room, All Facilities were at point, Everything worked like it is supposed to be

2026-07-04 • via Nuitee
J
James • solo_traveller • my
8
2026-07-03 • via Nuitee
M
Moise • couple • fr
9
2026-07-01 • via Nuitee
M
Michael • solo_traveller • sg
9
Pros:

Friendly staff. Makes you feel welcome and "at home". Clean room. Good water pressure for shower. Plenty of food, massage and shopping within walking distance.

Cons:

Na

2026-07-01 • via Nuitee
M
Michael • solo_traveller • sg
9
Pros:

Friendly staff. Clean room. Good water pressure for shower. Plenty of food, shopping and massage nearby. Definitely value for money.

Cons:

Na

2026-07-01 • via Nuitee
W
Walid • solo_traveller • dz
7
2026-07-01 • via Nuitee
O
Oliver • solo_traveller • gb
10
Pros:

Excellent stay as always

2026-06-30 • via Nuitee
K
Keng Hoong • solo_traveller • my
10
2026-06-27 • via Nuitee
S
Serikbayev • solo_traveller • kz
6
Pros:

Местоположение.

Cons:

При бронировании было написано + завтрак, но там нет завтрака. Можно остановится на 1 ночь.

2026-06-25 • via Nuitee
L
Laura Milena • solo_traveller • co
10
Pros:

The room was very clean, comfortable and excellent location we can enjoy the nost tourists place in Kuala Lumpur

2026-06-24 • via Nuitee
V
Victoria • couple • es
8
Pros:

Básico
Lo mejor es la ubicación

Cons:

nos pidieron depósito sin saberlo
el alojamiento es un poco caro para lo que ofrece

2026-06-23 • via Nuitee
K
Karlina • couple • id
8
2026-06-21 • via Nuitee
E
Eu Woi • couple • my
9
2026-06-20 • via Nuitee
M
Manal • solo_traveller • qa
8
2026-06-20 • via Nuitee
I
Ilia • solo_traveller • kz
6
Pros:

The location was okay, but not outstanding.

Cons:

This was one of the most poorly maintained hotel rooms I have stayed in. The room was heavily worn, and no housekeeping service was provided during my entire four-night stay. Towels, water, and other basic items were never replenished. Requiring guests to personally request housekeeping rather than providing it routinely is not what I expect from a hotel.

The property feels old and in need of substantial renovation. The requirement for a 100 RMB cash deposit was also inconvenient and outdated. Unfortunately, I cannot recommend this hotel based on my experience.

2026-06-19 • via Nuitee
M
Murni • couple • my
10
Pros:

Great location, clean room, and friendly staff. Good value for money. Would stay again.⭐⭐⭐⭐⭐

2026-06-19 • via Nuitee
J
JUDIAH • solo_traveller • my
5
2026-06-17 • via Nuitee