The Mesui Hotel Bukit Bintang

Hotels
7.6 (847 reviews)
9, Jalan Mesui, Bukit Bintang , Kuala Lumpur , my

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly and helpful staff
Clean rooms
Cons:
Pest issues
No toiletries provided
Noise from outside

Categories

Cleanliness
6.85
Several mentions of cleanliness issues and pests.
Service
8.35
Frequent positive comments about friendly and helpful staff.
Location
8.35
Many reviews highlight the great location.
Room Quality
7.35
Generally comfortable rooms, though some mention noise and size limitations.
Amenities
7.35
Mention of desirable features but some areas lacking, like toiletries.
Value for Money
7.35
Some guests feel the value aligns with expectations but could be better.
Food and Beverage
7.35
Not much mention of food, standard offerings expected.
Overall Experience
7.85
Positive stays overall, though some issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 06:53

Property Description

Central Location in Bukit Bintang
The Mesui Hotel offers a prime location in the heart of Bukit Bintang, providing easy access to popular shopping centers and iconic landmarks.

Modern Amenities and Comfortable Accommodation
Guests can enjoy modern and comfortable rooms equipped with essential amenities, including air conditioning, flat-screen TVs, and complimentary Wi-Fi.

Exceptional Customer Service and Assistance
The friendly and professional staff at The Mesui Hotel are dedicated to ensuring a pleasant stay for all guests, offering 24-hour front desk service and concierge assistance.

Book your stay at The Mesui Hotel now and experience the perfect blend of comfort and convenience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.6
Based on 847 reviews
Cleanliness: 6.85
Service: 8.35
Location: 8.35
Room Quality: 7.35
Amenities: 7.35
Value for Money: 7.35
Food and Beverage: 7.35
Overall Experience: 7.85
Z
Zulfekar • solo_traveller • ca
9
2026-07-25 • via Nuitee
P
Pierre-Louis • solo_traveller • fr
9
2026-07-22 • via Nuitee
D
Daniela • couple • cl
10
2026-07-17 • via Nuitee
J
Jorge • couple • es
10
2026-07-16 • via Nuitee
P
Peter • solo_traveller • au
9
Pros:

The staff and the location

Cons:

No fridge in room

2026-07-16 • via Nuitee
V
Vicent • couple • es
8
2026-07-12 • via Nuitee
E
Eleanor • solo_traveller • gb
7
Kind staff but needs updating to and noisy compared to other places
Pros:

Staff

Cons:

Strong smell of bleach when arrived to room, paint coming off walls, felt old and unclean, noisy with live singers outside hotel until midnight and thin walls between rooms

2026-07-11 • via Nuitee
J
Jonathan Tyler • solo_traveller • th
4
2026-07-08 • via Nuitee
Y
Yudhish • solo_traveller • sg
10
Pros:

Everything

Cons:

Nothing

2026-07-07 • via Nuitee
Y
YUVA CHAN • solo_traveller • my
10
Pros:

Convenient to nearby restaurants and bars...just walking distance, staff and manager are friendly too.

Cons:

Parking space

2026-07-05 • via Nuitee
Y
YUVA CHAN • solo_traveller • my
10
2026-07-05 • via Nuitee
S
Sostraidat • solo_traveller • vn
9
Pros:

Địa điểm thuận tiện để đ bộ ra các điểm xung quanh ăn uống, tham quan. Gần MRT và Bus, di chuyển grab cũng tiện.

Nhân viên thân thiện. Giá hợp lý tuy nhiên về sao chỉ tương ứng 3 sao

2026-07-05 • via Nuitee
D
drkaarthee • solo_traveller • in
10
2026-07-04 • via Nuitee
S
Syazwan • solo_traveller • my
10
2026-07-04 • via Nuitee
S
sheh pe • solo_traveller • lk
10
Pros:

Very clean. Great location. Great staff!

Cons:

Nothing

2026-07-04 • via Nuitee
D
drkaarthee • solo_traveller • in
10
Pros:

Clean room, All Facilities were at point, Everything worked like it is supposed to be

2026-07-04 • via Nuitee
J
James • solo_traveller • my
8
2026-07-03 • via Nuitee
M
Michael • solo_traveller • sg
9
Pros:

Friendly staff. Makes you feel welcome and "at home". Clean room. Good water pressure for shower. Plenty of food, massage and shopping within walking distance.

Cons:

Na

2026-07-01 • via Nuitee
M
Moise • couple • fr
9
2026-07-01 • via Nuitee
W
Walid • solo_traveller • dz
7
2026-07-01 • via Nuitee