Platino Hotel & Casino

Hotels
8.8 (1181 reviews)
Avenida Estrella Sadhalá, frente a la PUCMM, Plaza Platinum , Santiago , do

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
Car hire
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good value for money
Cons:
Noise issues
Amenities lacking
Older facilities

Categories

Cleanliness
8.38
Some reviews noted cleanliness issues, such as noise from compressors and small space in the bathroom.
Service
9.35
Multiple reviews praised the staff for their attentiveness and friendliness.
Location
9.39
Many reviews highlighted the excellent location in the center of the city.
Room Quality
8.84
Rooms were described as small but clean, with some noted areas needing improvement.
Amenities
8.37
Amenities mentioned are basic and lack certain items like toiletries and coffee-making facilities.
Value for Money
8.83
Guests felt they received good value for their money despite some criticisms.
Food and Beverage
8.38
Breakfast was well-received, though some guests suggested improvements.
Overall Experience
8.85
Overall experience was considered positive with a few areas noted for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:39

Property Description

Luxurious Accommodations
Indulge in comfort with flat-screen TVs, air conditioning, and private bathrooms with free toiletries at Hotel Platino. Some rooms even offer picturesque garden views and minibars for added convenience.

Convenient Amenities
Enjoy a delicious meal at the on-site restaurant, stay connected with free Wi-Fi throughout the property, and take advantage of services like meeting facilities and an ironing service. Free parking ensures a hassle-free stay for all guests.

Prime Location
Located near Santiago de los Caballeros main square and Gran Teatro del Cibao Park, Hotel Platino is also in close proximity to San Luis Fort and Colón Park. With Cibao International Airport just 15 km away, convenience is key when staying at this hotel.

Book your stay at Hotel Platino now and experience luxury and convenience in Santiago de los Caballeros.

Important information:

Please note that the property will hold an amount to guarantee the reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: STI

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 13 years old and over stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1181 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.39
Room Quality: 8.84
Amenities: 8.37
Value for Money: 8.83
Food and Beverage: 8.38
Overall Experience: 8.85
M
Michal • solo_traveller • pl
9
Pros:

Obsługa

2026-04-15 • via Nuitee
E
erickyaelm2026 • Family • World
10
One night surprise.
Pros:

I just wen there to spend a night for Sabado santo, Lisbeth is such a nice person, she makes you feel like you know her for years and that the hotel is your regular house, like you have been there forever. She practiced english with my son, explained everything with me. Fine young lady. The breakfast guy was very attentive and on point as well and his partner, another girl in the morning shift, was so good laying out information. I was very surprised in a positive way. keep it up, I will visit again

2026-04-13 • via Tripadvisor
H
Henry • family_with_children • es
7
2026-04-13 • via Nuitee
N
Nidinei • solo_traveller • br
8
2026-04-13 • via Nuitee
F
Frandy • solo_traveller • us
10
Pros:

Great service

2026-04-12 • via Nuitee
M
Min • solo_traveller • do
10
Pros:

Все супер

2026-04-10 • via Nuitee
C
Catherine • couple • do
6
2026-04-09 • via Nuitee
J
Jose manzano(Tenerife) • solo_traveller • es
8
Buen servicio
Pros:

Trato personal

Cons:

Ruidos

2026-04-08 • via Nuitee
R
Rodriguez • couple • pr
7
Pros:

La ubicación cerca de algunos locales

Cons:

Muy pequeño la habitación y sin piscina

2026-04-07 • via Nuitee
C
Catherine • couple • do
6
Pros:

La limpieza es super limpio

Cons:

La cama son super mala y viejas los aire no sirven

2026-04-06 • via Nuitee
G
Gary • couple • ca
8
Pros:

Very friendly staff, clean and comfortable room along with free welcome drink.

2026-04-06 • via Nuitee
S
Sandra • extended_group • do
10
Pros:

Es muy limpio y el personal es muy amable

2026-04-06 • via Nuitee
J
Jose • couple • us
10
Pros:

Cama

Cons:

Los desayunos muy pobres y poca variedad

2026-04-06 • via Nuitee
L
Lidia • solo_traveller • do
10
Pros:

buen parqueo, la limpieza, el personal muy amable, confortable habitación, el desayuno muy bueno. volvería de nuevo.

2026-04-05 • via Nuitee
L
Lopez • couple • us
10
Pros:

Professional staff. Cleanliness rooms and friendly service.

2026-04-04 • via Nuitee
G
Garrot • couple • fr
7
2026-03-31 • via Nuitee
K
Kensly • couple • us
3
Not good
Pros:

Nothing

Cons:

The fact that the room bathroom are small

2026-03-29 • via Nuitee
E
Engels • solo_traveller • us
10
2026-03-27 • via Nuitee
F
F9926PPjulioe • Solo travel
10
Excellent service
Pros:

Excellent service
Ana, Wellington, maravilla, Lilly, jaccina and Juan the security guard. Excellent food

2026-03-26 • via Tripadvisor
H
HILDA • couple • do
8
Acogedora
Pros:

Muybuenos

Cons:

Todo me gusto

2026-03-26 • via Nuitee