Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
Solarium
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly service
Good value for money
Cons:
Cleanliness issues
Noise from surroundings
Need for maintenance

Categories

Cleanliness
7.98
Several reviews indicate issues with cleanliness, with mentions of dirty bathrooms and unclean common areas.
Service
9.45
Positive feedback on the staff's helpfulness and attentiveness, with multiple mentions of friendly and accommodating service.
Location
9.49
Consistently praised for its prime location near attractions while being somewhat distanced from noise.
Room Quality
8.44
Rooms are described as spacious, though some mention the need for upgrades and maintenance.
Amenities
8.97
Amenities like spacious suites and a nice pool received mixed reviews, with some lacking maintenance.
Value for Money
8.93
The price point is seen as reasonable given the generally good quality of accommodations.
Food and Beverage
8.48
No specific mention of food quality, assumed at standard quality for this hotel tier.
Overall Experience
9.45
Overall satisfaction expressed in multiple reviews, highlighting positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:31

Property Description

Luxurious Accommodation

Located just 400 meters from the stunning Playa del Carmen Beach, San Pedro Hotel, 5ta Avenida offers a 3-star experience with an outdoor pool, free parking, and a relaxing garden and terrace. The hotel provides cozy rooms with modern amenities like air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for all guests.

Relaxation and Recreation

Guests can unwind in the hot tub or take a leisurely stroll to the city center just 800 meters away. For beach lovers, Playacar Beach is a short 2 km trip from the property. The hotel's convenient location near popular attractions like ADO International Bus Station and Church of Guadalupe makes it an ideal choice for travelers seeking both relaxation and adventure.

Convenient Amenities

With complimentary bed linen and towels provided in all rooms, San Pedro Hotel, 5ta Avenida ensures a hassle-free stay for every guest. Experience convenience, comfort, and warm hospitality at our hotel in Playa del Carmen.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 67 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.45
D
Diane couple ca
8
Excellent séjour!
Pros:

Grandeur de l’appartement et du balcon. Air climatisé dans chacune des 3 chambres à coucher et dans le salon. Propreté, confort et proximité de très bons restaurants, de plage etc…

Cons:

Le seul point négatif est le bruit du bar qui était en face note note chambre, surtout le vendredi et samedi soir mais la localisation était tellement parfaite qu’on choisirait encore cet hôtel.

2026-03-25 via Nuitee
O
Olga extended_group ee
9
2026-03-25 via Nuitee
P
Pablo Maximiliano extended_group ar
10
Impecable
Pros:

Las instalaciones nuevas, la ubicación, la terraza

2026-03-23 via Nuitee
V
Vincenzo family_with_children it
8
Qualità/Prezzo Ottima
Pros:

Posizione ottima, direttamente sulla 5th avenida ma non rumorosa. Staff sempre disponibile e appartamento enorme

Cons:

Arredi un po’ datati , infissi e zanzariere vecchie e puzza di muffa nelle camerette.

2026-03-23 via Nuitee
M
Martin extended_group cz
10
2026-03-19 via Nuitee
N
Natalia extended_group ie
10
Обовʼязково повернемося ❤️
Pros:

Нам дуже сподобалась,гарне ставлення,чисто,постійно міняли рушники і білизну
На кухні е необхідне було,щиро вдячна Вам за все

2026-03-17 via Nuitee
C
Cote extended_group ca
9
Beau séjour!! Personnel serviable!!
Pros:

Établissement très accomodant: notre arrivée après minuit facile. Gardien de nuit securisant. Directement situé sur la Quinta, rue animée, mais interieur calme. En raison du retard de notre vol au départ, ils ont accepté de garder nos valises et nous ont permis de profiter de la piscine jusqu'à notre départ. Nous avons adoré notre séjour. Bcp de québécois en long séjour. Notre suite était spacieuse. Parfait avec les enfants. On entend la musique dans le quartier mais pour nous, c'était juste agréable et ça mettait de l'ambiance. La nuit c'était calme.

Cons:

La vaisselle est à son stricte minimum. Nos portes patio ne barrent pas. Nous avons choisit de pas s'en formaliser. Nous nous sentions en securité. Et nous n'apportons rien de valeur. J'y retournerais.

2026-03-14 via Nuitee
F
Fernando family_with_children ca
10
Lovely place in the middle off everything
Pros:

Excellent location , big size 3 bedroom apartment , nice swimming pool top of building . Very close to restaurants and beaches

Cons:

to bad no clothes washer and a couple more pots and pans would be convenient

2026-03-13 via Nuitee
M
Maude007 family_with_children ca
8
Super hébergement
Pros:

L'emplacement de l'hôtel est idéal, près de la plage, des restos, etc. L'appartement était très grand, pas très moderne mais propre. Nous avons aussi apprécié la terrasse.

Cons:

Les climatiseurs sont très bruyants. C'est ennuyant mais c'est aussi positif. Ça couvre la musique des bars autours, qui joue jusqu'aux petites heures. Après tout, on ne peut pas s'attendre à ce que le coeur du centre touristique soit tranquille une fois la nuit tombée...

2026-03-12 via Nuitee
L
Lupita Haas extended_group us
9
Located right on Quinta Avenida & hard to park a car.
Pros:

It is located right on 5th avenue and the 3 bedroom apartment I chose was extremely big & spacious.

Cons:

If you bring a car, you have to get in thru 5th ave where it's full of pedestrians and you cannot take the car in and out of the garage at all due to the pedestrian traffic. The apartment is huge and only has 1 small TV in the living room. It needs to be better equipped. Does not have washer/dryer or cleaning supplies. No basic stuff available and the only hair dryer only turns on for 20 seconds and dies.

2026-03-09 via Nuitee
A
Andre solo_traveller ca
8
every things was perferct
2026-03-08 via Nuitee
S
sylvie couple ca
3
Pros:

Staff all amazing. Location is fabulous. Was a huge 3 bedroom.

Cons:

Property is runned down and everthing is old. Rooms musty. Must have been beautiful place 20 years ago. Unfortunately the place is not kept up and everthing falling apart. Showers full of soap scum. So much lime scale on faucet. Was upgraded to the owner's suite which was super nice but still run down.

2026-03-06 via Nuitee
V
Valerie family_with_children us
10
Very nice stay-employees were amazing-Maid was very thorough
Pros:

na
Enrique and Izzell

Cons:

more cooking utinsels

2026-03-01 via Nuitee
N
Nathaly extended_group fr
7
Mes vacances a playa del carmen
Pros:

Déjà fait 1 commentaire. Séjour de 1 mois sur 2 appartements.
Panaderia : trouvez la
Chedraui
Le quartier
La 5 ème avenue
Playa

2026-02-09 via Nuitee
N
Nathaly extended_group fr
7
Pros:

Appartement spacieux et agréable Séjour dans l ensemble très agréable .
Appartement très frais

Cons:

Grosse Fuite du climatiseur . Lit trempé. Le matelas n a pas été changé. Juste retourné (tête pied)
Grosse fuite au fond du couloir * salle de bain du logement au dessus qui coule beaucoup..du coup flaque et sol glissant .. cette fuite n a pas été réparé.
Je n ai rien rapporté a booking ni embêter l hotel.
A la fin de mon séjour on m a facturer 300 pesos pour une tasse ébréchée.
J ai passé un mois sur san pedro : séjour a + de 2700 euros..

2026-02-09 via Nuitee
P
Pest Control extended_group it
8
Pros:

Camera grandissima....proprio in centro

Cons:

La pulizia viene effettuata ogni 3 giorni però tutto sommato veramente una buona soluzione

2026-01-30 via Nuitee
R
Raquel extended_group es
8
Pros:

La amplitud del apartamento, muy grandes las habitaciones y la zona de salón y cocina. La atención del recepcionista, hizo todo lo que pudo para ayudarnos. Está cerca de restaurantes y tiendas, en plena 5ª avenida.

Cons:

Le falta mantenimiento,se ve ya muy viejo. Mucho ruido, porque hay restaurantes justo debajo, y la clientela es poco respetuosa con el descanso ajeno. El acceso es algo incómodo porque es una calle peatonal y tienes que ir andando con las maletas desde la perpendicular.

2026-01-26 via Nuitee
G
Giovanni couple it
8
Cons:

Le piscine non erano curate

2026-01-21 via Nuitee
A
Ana Karen extended_group mx
9
Excelente
Pros:

Todo muy acogedor

Cons:

El internet , señal y la. Tv nunca pude acceder

2026-01-20 via Nuitee
J
Jose Gabriel extended_group mx
9
Pros:

la ubicación del hotel

Cons:

El elevador. Me quedé dentro del elevador

2026-01-20 via Nuitee