Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
Solarium
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly service
Good value for money
Cons:
Cleanliness issues
Noise from surroundings
Need for maintenance

Categories

Cleanliness
7.98
Several reviews indicate issues with cleanliness, with mentions of dirty bathrooms and unclean common areas.
Service
9.45
Positive feedback on the staff's helpfulness and attentiveness, with multiple mentions of friendly and accommodating service.
Location
9.49
Consistently praised for its prime location near attractions while being somewhat distanced from noise.
Room Quality
8.44
Rooms are described as spacious, though some mention the need for upgrades and maintenance.
Amenities
8.97
Amenities like spacious suites and a nice pool received mixed reviews, with some lacking maintenance.
Value for Money
8.93
The price point is seen as reasonable given the generally good quality of accommodations.
Food and Beverage
8.48
No specific mention of food quality, assumed at standard quality for this hotel tier.
Overall Experience
9.45
Overall satisfaction expressed in multiple reviews, highlighting positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:31

Property Description

Luxurious Accommodation

Located just 400 meters from the stunning Playa del Carmen Beach, San Pedro Hotel, 5ta Avenida offers a 3-star experience with an outdoor pool, free parking, and a relaxing garden and terrace. The hotel provides cozy rooms with modern amenities like air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for all guests.

Relaxation and Recreation

Guests can unwind in the hot tub or take a leisurely stroll to the city center just 800 meters away. For beach lovers, Playacar Beach is a short 2 km trip from the property. The hotel's convenient location near popular attractions like ADO International Bus Station and Church of Guadalupe makes it an ideal choice for travelers seeking both relaxation and adventure.

Convenient Amenities

With complimentary bed linen and towels provided in all rooms, San Pedro Hotel, 5ta Avenida ensures a hassle-free stay for every guest. Experience convenience, comfort, and warm hospitality at our hotel in Playa del Carmen.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 67 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.45
J
julio • extended_group • cl
8
Un lugar muy central, agradable y personal amable
Pros:

Tuvimos un problema de interpretacion. necesitabamos 3 habitacioness con baño privado y los departamentos tienen solo dos completos y uno sin ducha, fueron muy diligentes para llevarnos a otra categoria y subsanar un poco dicho problema. El personal amable como todos loos mexicanos.

Cons:

Que la limpieza no fuera todos los dias, tal vez solo falto coordinacion.

2026-04-15 • via Nuitee
C
Carolyn • family_with_children • bz
8
Had a wonderful time with friends an my family
Pros:

This place was very nice more than what I expected good for just friends or family time

Cons:

The elevator too small

2026-04-15 • via Nuitee
A
Andrea • extended_group • co
9
Pros:

La ubicación es perfecta , muchos tour el punto de encuentro era a unos segundos del hotel lo que facilitaba mucho el desplazamiento. El apartamento era enorme y muy cómodo ,habitaciones y camas , al igual que la cocina con los implementos para preparar, y el personal muy atento a las solicitudes. Lo recomiendo!!

Cons:

El ascensor cuando llegamos estaba dañado y demoró unos días en arreglarlo.

2026-04-13 • via Nuitee
M
Macarena • extended_group • es
7
Bien pero podría mejorar
Pros:

Muy buena ubicación en la 5 avenida, de la estación de Ado a unos 20 minutos andando y al muelle unos 25 minutos.
El apartamento es muy grande si viajas con muchas personas.

Cons:

El baño olía a cañería y estaba limpio pero la mampara de la ducha llena de cal y da mala impresión. En la cocina hay de todo para cocinar pero no tienen el detalle de dejar un poco de sal, aceite, azúcar ni servilletas que es básico en una cocina

2026-04-12 • via Nuitee
R
Reynaldo • extended_group • mx
9
Buenas experiencia
Pros:

La habitación es muy grande y cómoda para una familia como la mía ,somos 6 en total y estuvo bastante agradable.

Cons:

La falta de estacionamiento,el estar llegando y en ocasiones no encontrar dónde estacionarte o caminar demasiado para llegar a tu vehículo.

2026-04-10 • via Nuitee
E
Earlett • family_with_children • bz
10
Exceptional
Pros:

We love everything about the place. Great location. Good food. Nice swimming pool. Friendly staff.

2026-04-07 • via Nuitee
A
Alessia • extended_group • nl
9
Very good except the shower
Pros:

Staff, rooms, location

Cons:

Water for the shower was cold

2026-04-06 • via Nuitee
J
Joaquin • family_with_children • us
10
Excellent place, spacious and close to everything
Pros:

I love my stay at San Pedro. The apartment I got was amazing. Was very spacious and everything nice and clean! There is an easy access to the apartment and it is very centric close to everything. I had a great deal renting this place and I hope Im lucky enough again to rent it next time I come back. Staff is great as well. Quick to respond and very attentive.

Cons:

Nothing. I loved everything

2026-04-05 • via Nuitee
S
Sara • extended_group • mx
10
Pros:

La ubicacion es perfecta! Muy amplio bonito y comodo

2026-04-04 • via Nuitee
I
Iqjot • extended_group • ca
9
2026-04-03 • via Nuitee
P
Pedro Valentin • extended_group • mx
10
Pros:

Me gusto bastante la cercania con la 5ta Avenida, bastante amplio, una excelente opción!!!

2026-04-02 • via Nuitee
S
Sandra • extended_group • us
10
Pros:

Location was great! Spacious for a family of 4. Friendly staff.

Cons:

Wifi signal could be better. Otherwise, everything was great.

2026-04-02 • via Nuitee
K
Kelly Stephany • extended_group • mx
10
2026-04-02 • via Nuitee
I
Ignacio • extended_group • es
10
2026-03-29 • via Nuitee
O
Olga • extended_group • ee
9
2026-03-25 • via Nuitee
D
Diane • couple • ca
8
Excellent séjour!
Pros:

Grandeur de l’appartement et du balcon. Air climatisé dans chacune des 3 chambres à coucher et dans le salon. Propreté, confort et proximité de très bons restaurants, de plage etc…

Cons:

Le seul point négatif est le bruit du bar qui était en face note note chambre, surtout le vendredi et samedi soir mais la localisation était tellement parfaite qu’on choisirait encore cet hôtel.

2026-03-25 • via Nuitee
V
Vincenzo • family_with_children • it
8
Qualità/Prezzo Ottima
Pros:

Posizione ottima, direttamente sulla 5th avenida ma non rumorosa. Staff sempre disponibile e appartamento enorme

Cons:

Arredi un po’ datati , infissi e zanzariere vecchie e puzza di muffa nelle camerette.

2026-03-23 • via Nuitee
P
Pablo Maximiliano • extended_group • ar
10
Impecable
Pros:

Las instalaciones nuevas, la ubicación, la terraza

2026-03-23 • via Nuitee
M
Martin • extended_group • cz
10
2026-03-19 • via Nuitee
N
Natalia • extended_group • ie
10
Обовʼязково повернемося ❤️
Pros:

Нам дуже сподобалась,гарне ставлення,чисто,постійно міняли рушники і білизну
На кухні е необхідне було,щиро вдячна Вам за все

2026-03-17 • via Nuitee