Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
Solarium
See all facilities

Review Highlights

Pros:
Great location
Spacious rooms
Friendly service
Good value for money
Cons:
Cleanliness issues
Noise from surroundings
Need for maintenance

Categories

Cleanliness
7.98
Several reviews indicate issues with cleanliness, with mentions of dirty bathrooms and unclean common areas.
Service
9.45
Positive feedback on the staff's helpfulness and attentiveness, with multiple mentions of friendly and accommodating service.
Location
9.49
Consistently praised for its prime location near attractions while being somewhat distanced from noise.
Room Quality
8.44
Rooms are described as spacious, though some mention the need for upgrades and maintenance.
Amenities
8.97
Amenities like spacious suites and a nice pool received mixed reviews, with some lacking maintenance.
Value for Money
8.93
The price point is seen as reasonable given the generally good quality of accommodations.
Food and Beverage
8.48
No specific mention of food quality, assumed at standard quality for this hotel tier.
Overall Experience
9.45
Overall satisfaction expressed in multiple reviews, highlighting positive experiences despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:31

Property Description

Luxurious Accommodation

Located just 400 meters from the stunning Playa del Carmen Beach, San Pedro Hotel, 5ta Avenida offers a 3-star experience with an outdoor pool, free parking, and a relaxing garden and terrace. The hotel provides cozy rooms with modern amenities like air conditioning, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for all guests.

Relaxation and Recreation

Guests can unwind in the hot tub or take a leisurely stroll to the city center just 800 meters away. For beach lovers, Playacar Beach is a short 2 km trip from the property. The hotel's convenient location near popular attractions like ADO International Bus Station and Church of Guadalupe makes it an ideal choice for travelers seeking both relaxation and adventure.

Convenient Amenities

With complimentary bed linen and towels provided in all rooms, San Pedro Hotel, 5ta Avenida ensures a hassle-free stay for every guest. Experience convenience, comfort, and warm hospitality at our hotel in Playa del Carmen.

Important information:

Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Airport code: CUN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

8.9
Based on 50 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 8.44
Amenities: 8.97
Value for Money: 8.93
Food and Beverage: 8.48
Overall Experience: 9.45
N
Nathaly • extended_group • fr
7
Mes vacances a playa del carmen
Pros:

Déjà fait 1 commentaire. Séjour de 1 mois sur 2 appartements.
Panaderia : trouvez la
Chedraui
Le quartier
La 5 ème avenue
Playa

2026-02-09 • via Nuitee
N
Nathaly • extended_group • fr
7
Pros:

Appartement spacieux et agréable Séjour dans l ensemble très agréable .
Appartement très frais

Cons:

Grosse Fuite du climatiseur . Lit trempé. Le matelas n a pas été changé. Juste retourné (tête pied)
Grosse fuite au fond du couloir * salle de bain du logement au dessus qui coule beaucoup..du coup flaque et sol glissant .. cette fuite n a pas été réparé.
Je n ai rien rapporté a booking ni embêter l hotel.
A la fin de mon séjour on m a facturer 300 pesos pour une tasse ébréchée.
J ai passé un mois sur san pedro : séjour a + de 2700 euros..

2026-02-09 • via Nuitee
P
Pest Control • extended_group • it
8
Pros:

Camera grandissima....proprio in centro

Cons:

La pulizia viene effettuata ogni 3 giorni però tutto sommato veramente una buona soluzione

2026-01-30 • via Nuitee
R
Raquel • extended_group • es
8
Pros:

La amplitud del apartamento, muy grandes las habitaciones y la zona de salón y cocina. La atención del recepcionista, hizo todo lo que pudo para ayudarnos. Está cerca de restaurantes y tiendas, en plena 5ª avenida.

Cons:

Le falta mantenimiento,se ve ya muy viejo. Mucho ruido, porque hay restaurantes justo debajo, y la clientela es poco respetuosa con el descanso ajeno. El acceso es algo incómodo porque es una calle peatonal y tienes que ir andando con las maletas desde la perpendicular.

2026-01-26 • via Nuitee
G
Giovanni • couple • it
8
Cons:

Le piscine non erano curate

2026-01-21 • via Nuitee
A
Ana Karen • extended_group • mx
9
Excelente
Pros:

Todo muy acogedor

Cons:

El internet , señal y la. Tv nunca pude acceder

2026-01-20 • via Nuitee
J
Jose Gabriel • extended_group • mx
9
Pros:

la ubicación del hotel

Cons:

El elevador. Me quedé dentro del elevador

2026-01-20 • via Nuitee
J
Joaquin Alexander • family_with_children • mx
10
Vacaciones hotel San Pedro 5ta.
Pros:

Ubicación y trato del personal

2026-01-20 • via Nuitee
C
Carolane • extended_group • ca
7
Correct
Pros:

Très bien situé et piscine sur le toit. Grand appartement.

Cons:

Les comme t'aimes disaient que ça pouvait être bruyant mais pas énormément. Le bruit est très intense, j'imagine que ça dépend de l'emplacement de la chambre qui nous est attribué mais la nôtre très bruyante et il été difficile de dormir. Le ménage a été fait 2 fois dans les 13 jours que nous y sommes resté. Pas suffisant car il y avait beaucoup de sable par terre et les toilettes n'ont jamais été lavées. Difficile d'avoir accès à un balai et produits pour faire le ménage nous-même. Équipement de cuisine très minimal et brisé.

2026-01-11 • via Nuitee
J
Julia • family_with_children • us
9
2026-01-08 • via Nuitee
B
Balestrieri • extended_group • it
6
Pros:

La posizione e la gentilezza dello staff

Cons:

Camera vecchia e sporca

2026-01-07 • via Nuitee
A
Aneira Magly • family_with_children • mx
10
Gran ubicacion y areas comunes en habitaciones y rooftop
Pros:

La ubicación es espectacular, justo en la 5ta ave.
Tiene muchas areas comunes para convivir en familia. Hay asadores y alberca. Nosotros nos quedamos en las habitaciones grandes, en total fuimos 14 personas y la convivencia grupal es muy sencilla de hacer gracias a las areas que ofrecen las habitaciones

Cons:

Nos hospedamos 3 noches y en ninguna de estas ocasiones nos hicieron el aseo, no se si por que eramos muchos o por que pero si nos hizo falta cambio de toallas y rollo

2026-01-05 • via Nuitee
D
Donald • extended_group • ca
6
Juste correct.
Pros:

Emplacement idéal.
Spacieux.

Cons:

Toilettes qui bouchent à chaque utilisation.
Cuisine malpropre et délabrée.

2026-01-02 • via Nuitee
S
Sebastien • extended_group • ca
6
Cons:

The noise and loud music all night from the pizza restaurant below our room. They said they had parking available but it’s not true. I paid over 2000 pesos to park all week.

2026-01-01 • via Nuitee
C
christopher • extended_group • je
8
Pros:

The location was spot on. Furnished to a high standard with plenty of space.

Cons:

Bathrooms were a bit tired. Could do with an upgrade. But it wouldn’t stop me coming again

2025-12-31 • via Nuitee
B
Boroni • extended_group • ar
10
Pros:

Lo recomiendo, primero por su ubicación, lejos del ruido constante, pero cerca de todo y la 5ta.avenida.
Habitación cómodas y grandes.
Somos de Argentina y lo pasamos increíble. El personal muy amable.
Obvio que regresaríamos.

2025-12-24 • via Nuitee
D
Diaz • family_with_children • us
10
Confortable
Pros:

Price, and clean,staff

Cons:

Is right at the 5 avenue

2025-12-22 • via Nuitee
C
Cloe • extended_group • fr
10
It really felt like mi casa en el caribe
Pros:

Probably the best hostel I’ve ever stayed at ! The people are wonderful and everything is made easy for you to have a good time. The diving organised and instructed within the hostel is a huge bonus

Cons:

Only wished I could have stayed more ☀️

2025-12-18 • via Nuitee
S
Sepúlveda • family_with_children • cl
9
Buena ubicación
Pros:

Los espacios tal como en las fotos, departamento grande muy espacioso y la ubicación lo mejor

Cons:

La terraza sucia, nunca limpiaron
Y algunas cosas que están un poco deterioradas, como llaves de lavamanos, ducha.

2025-12-07 • via Nuitee
S
Seunghee • family_with_children • kr
9
2025-11-28 • via Nuitee