Laguna Serviced Apartments

Hotels
9.4 (786 reviews)
189 Hume Street , Toowoomba , au

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Size
Cons:
Limited Parking
Outdated Decor in Some Rooms

Categories

Cleanliness
9.43
Consistently mentioned as clean and well-maintained across multiple reviews.
Service
9.9
Service is highlighted as friendly and accommodating.
Location
9.44
Conveniently located near amenities and shops.
Room Quality
9.39
Rooms described as spacious, comfortable, and well-furnished.
Amenities
9.42
Amenities such as contactless check-in and good internet considered a bonus.
Value for Money
9.38
Rated positively with mentions of good value during both stays.
Food and Beverage
8.43
No specific mentions of food but cafes are accessible nearby.
Overall Experience
9.8
General sentiment reflects a high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:51

Property Description

City-Centre Convenience:
Located just a 2-minute walk from Toowoomba city centre, Laguna Serviced Apartments provide a convenient base for exploring the area. Enjoy stunning city and mountain views from your private balcony.

Modern Amenities:
Experience comfort and convenience with fully equipped kitchens, individual laundry facilities, and 2 flat-screen TVs in each air-conditioned apartment. Stay entertained with over 80 cable channels and a DVD player.

Nearby Attractions:
Within walking distance to Queens Park, Empire Theatre, and a short drive to Cobb & Co Museum, Laguna Serviced Apartments offer easy access to Toowoomba's popular landmarks. Make the most of your stay with free WiFi and parking.

Book now to experience the perfect blend of comfort and convenience at Laguna Serviced Apartments Toowoomba.

Important information:

Please note that this property requires a $150.00 credit card pre-authorization upon check in to cover any incidental charges or damage to the property.

Please note that there is a 3% charge when you pay with an American Express, JCB or Diners Club credit card.

If you expect to arrive after 16:00, please inform Laguna Serviced Apartments in advance or on arrival, using the contact details found on the booking confirmation. The 24-hour on-site manager will check you in.

Please note that there is only 1 free parking space per apartment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WTB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 20 per person per stay when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 786 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.8
A
Amanda • family_with_children • au
5
Pros:

Easy to access and secure

Cons:

A clinical/ outdated decor

2026-06-28 • via Nuitee
C
Chakita • couple • au
10
2026-06-27 • via Nuitee
J
Jarred • extended_group • au
1
2026-06-27 • via Nuitee
T
Thitichaya • couple • au
10
2026-06-25 • via Nuitee
E
Evelyn • family_with_children • au
10
Easy access, clean and tidy
Pros:

Clean and easy to check in

Cons:

Not available

2026-06-25 • via Nuitee
S
Sian • extended_group • au
9
Very comfortable
Pros:

Great location, comfortable beds, well set up with everything you need. Lovely balcony. Good parking. A comfortable couch. Fantastic Cafe downstairs 😍 and a great checkout time.

Cons:

One shower and toilet to the 2 bedroom appartment. The shower was a rain shower so high up on ceiling it was hard to get wet. There were 4 doors to the toilet and bathroom ridiculous trying to navigate and they slam shut. Quite noisy. There were also 3 painters abseiling onto our balcony at all times of the day to paint. No warning. Talking loudly and music. They shut our sliding door while we were sitting in the loungeroom without even acknowledging us. Weird.

2026-06-23 • via Nuitee
E
Emcee • couple • au
10
Comfortable
Pros:

It’s nice

Cons:

It’s location

2026-06-21 • via Nuitee
S
Shane • couple • au
10
Great place and highly recommend and will stay there again
Pros:

It’s beautifully appointed, like new, private and close to town.

Cons:

Nothing

2026-06-20 • via Nuitee
K
Karla • family_with_children • au
10
We were really happy with the choice of Accomodation
Pros:

Easy to check in and was ready before I expected

2026-06-15 • via Nuitee
G
Greg • solo_traveller • au
10
Pros:

Laguna Serviced Apartment surprised me in a good way
Spacious 2 bedroom apartment, easy parking.

Cons:

Couldnt get the EV charger working

2026-06-13 • via Nuitee
V
Vennassa • solo_traveller • au
10
Great place to stay for work trip
Pros:

Location
Quiet

2026-06-04 • via Nuitee
M
Manpreet • couple • au
10
Perfect place to stay in Toowoomba
Pros:

Always nice and clean

Cons:

Nothing

2026-06-01 • via Nuitee
P
Peter • solo_traveller • au
10
Pros:

High quality furnishings and thoughtful additions.

Cons:

You need your own transport to access places to eat.

2026-05-31 • via Nuitee
J
Jennifer • family_with_children • au
10
Pros:

Easy to deal and very clean

2026-05-28 • via Nuitee
A
Allison • family_with_children • au
10
Pros:

Spacious apartments, separate bedrooms, location to shops

2026-05-27 • via Nuitee
J
Julie • couple • au
10
2026-05-18 • via Nuitee
N
Nikki • family_with_children • au
9
Clean modern accommodation. Close to facilities - highly recommend.
Pros:

A modern apartment with all the facilities that we needed. Check in was incredibly easy. Location was great and the coffee shop on the ground floor was also fantastic.

2026-05-17 • via Nuitee
M
Maria • extended_group • au
10
Perfect
Pros:

Very clean, comfortable great access to cbd

Cons:

Another toilet

2026-05-15 • via Nuitee
J
Jody • extended_group • au
5
Average stay.
Pros:

Location

Cons:

Uncomfortable lounge chairs and beds

The guy was quite rude prior to checking in because the normal lovely lady was away.

2026-05-15 • via Nuitee
S
Stacey • solo_traveller • au
10
2026-05-10 • via Nuitee