Laguna Serviced Apartments

Hotels
9.4 (725 reviews)
189 Hume Street , Toowoomba , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Room Size
Cons:
Limited Parking
Outdated Decor in Some Rooms

Categories

Cleanliness
9.43
Consistently mentioned as clean and well-maintained across multiple reviews.
Service
9.9
Service is highlighted as friendly and accommodating.
Location
9.44
Conveniently located near amenities and shops.
Room Quality
9.39
Rooms described as spacious, comfortable, and well-furnished.
Amenities
9.42
Amenities such as contactless check-in and good internet considered a bonus.
Value for Money
9.38
Rated positively with mentions of good value during both stays.
Food and Beverage
8.43
No specific mentions of food but cafes are accessible nearby.
Overall Experience
9.8
General sentiment reflects a high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:51

Property Description

City-Centre Convenience:
Located just a 2-minute walk from Toowoomba city centre, Laguna Serviced Apartments provide a convenient base for exploring the area. Enjoy stunning city and mountain views from your private balcony.

Modern Amenities:
Experience comfort and convenience with fully equipped kitchens, individual laundry facilities, and 2 flat-screen TVs in each air-conditioned apartment. Stay entertained with over 80 cable channels and a DVD player.

Nearby Attractions:
Within walking distance to Queens Park, Empire Theatre, and a short drive to Cobb & Co Museum, Laguna Serviced Apartments offer easy access to Toowoomba's popular landmarks. Make the most of your stay with free WiFi and parking.

Book now to experience the perfect blend of comfort and convenience at Laguna Serviced Apartments Toowoomba.

Important information:

Please note that this property requires a $150.00 credit card pre-authorization upon check in to cover any incidental charges or damage to the property.

Please note that there is a 3% charge when you pay with an American Express, JCB or Diners Club credit card.

If you expect to arrive after 16:00, please inform Laguna Serviced Apartments in advance or on arrival, using the contact details found on the booking confirmation. The 24-hour on-site manager will check you in.

Please note that there is only 1 free parking space per apartment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: WTB

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 20 per person per stay when using an available cot.
    Children up to and including 10 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 50 per person per stay when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 725 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.44
Room Quality: 9.39
Amenities: 9.42
Value for Money: 9.38
Food and Beverage: 8.43
Overall Experience: 9.8
W
WayneMarebelAus • family_with_children • au
10
2026-03-07 • via Nuitee
B
Ben • solo_traveller • au
8
2026-03-07 • via Nuitee
M
Maureen • family_with_children • au
9
2026-02-28 • via Nuitee
Y
Yan • couple • au
10
2026-02-26 • via Nuitee
C
Chris • family_with_children • au
10
Clean comfortable units. Close to everything in the CBD. Very nice spot
Pros:

Great location. Clean comfortable rooms. Bed was excellent. We had two units. One 3rd floor unit was excellent. Second room at Aubigny Street was also excellent.

Cons:

Nothing.

2026-02-23 • via Nuitee
T
Troy • family_with_children • au
10
Pros:

Service was exceptional

2026-02-13 • via Nuitee
P
phil • family_with_children • au
10
Pros:

Clean, easy to get to. Easy to get in and out.

2026-02-12 • via Nuitee
A
Angela • extended_group • au
8
2026-01-31 • via Nuitee
K
Kevin • family_with_children • au
10
Very comfortable stay
Pros:

N/A

2026-01-26 • via Nuitee
M
Moneesha • extended_group • au
8
2026-01-25 • via Nuitee
B
Betty • family_with_children • au
7
It was the perfect place for our stay and convenient for us
Pros:

It was convenient to our needs 😁

Cons:

Whilst check in was great and it worked it was a bit strange not to have contact with reception or staff

2026-01-25 • via Nuitee
M
Mitch • extended_group • au
10
2026-01-21 • via Nuitee
A
Adam • couple • au
10
2026-01-21 • via Nuitee
T
Trent • family_with_children • au
8
2026-01-20 • via Nuitee
K
Karen • extended_group • au
10
Pros:

Apartment was beautiful, clean and centrally located.

2026-01-19 • via Nuitee
C
Christine • extended_group • au
10
2026-01-19 • via Nuitee
J
Jack • couple • au
10
Clean, comfortable and affordable
Pros:

Very nice property

Cons:

Needs curtains behind the couch

2026-01-19 • via Nuitee
C
Celine • family_with_children • au
8
The apartment had everything we needed for our stay.
Cons:

Only the mold in the shower stall.

2026-01-19 • via Nuitee
N
Nina • family_with_children • au
8
Overall a very nice apartment.
Pros:

Location was close to where I needed to go.
Furniture, couches were clean and comfy.

Cons:

That you couldn’t set the aircon system hotter as it’s been set to stop to a certain degree.

Shower has mould.

2026-01-19 • via Nuitee
J
Justine • extended_group • au
9
2026-01-19 • via Nuitee