Aston Madiun Hotel & Conference Center

Hotels
Aston
8.1 (137 reviews)
Jalan Mayjen Sungkono No. 41 , Madiun , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Food
Fasilitas komplit
Suite
Cons:
地毯太髒
Booking.com response
Meubilair wat smoezelig en aftands

Categories

Cleanliness
7.4
地毯太髒 suggests cleanliness issues.
Service
8.4
Standard quality for this hotel tier.
Location
8.4
Standard quality for this hotel tier.
Room Quality
7.9
Suite is mentioned positively but some furnishings are noted as smoezelig.
Amenities
8.4
Fasilitas komplit indicates good amenities.
Value for Money
7.9
Confusion over invoice reflects mixed sentiment on value.
Food and Beverage
8.4
Food rated positively.
Overall Experience
8
General experience seems mixed but acceptable overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 07:15

Property Description

Luxurious Spa and Wellness Center
Indulge in relaxation at the spa and wellness center, perfect for unwinding after a long day of travel or meetings.

Gourmet Dining Options
Savor a variety of Indonesian and Western dishes at the H&E Restaurant, or explore nearby traditional food vendors for a culinary adventure.

Convenient Amenities and Services
From a refreshing pool to a fully-equipped gym, this hotel offers everything you need for a comfortable stay. Enjoy the convenience of on-site ATM, valet parking, and business facilities.

Experience luxury and convenience at ASTON Madiun Hotel & Conference Center. Book now for a memorable stay!

Important information:

ANNOUNCEMENT: Aston Madiun Hotel & Conference Center will Renovate the Lobby from the 1st of August until the 15th of October.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SUB

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rp 50,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 137 reviews
Cleanliness: 7.4
Service: 8.4
Location: 8.4
Room Quality: 7.9
Amenities: 8.4
Value for Money: 7.9
Food and Beverage: 8.4
Overall Experience: 8
B
Bianto family_with_children id
9
2025-12-22 via Nuitee
R
Ruslina couple nz
9
2025-12-21 via Nuitee
H
Hary family_with_children id
10
Kami dah beberapa x di aston oke
Pros:

Food

Cons:

Booking.com menurut saya lelet, booking saya sudah satu hari sebelumnya tlg 21 , masa masuk ke astonnya tanggal 22 jam 22.37 di info oleh pak reval aston, lain x jgn begini lah jadi nya percuma minta 1 bed jadi tidak kebagian atau sudah habis,. Kami sangat kecewa, menurut kami aston sudah baik

2025-11-23 via Nuitee
family_with_children id
8
Pros:

房價合理早餐也好吃

Cons:

地毯太髒

2025-11-12 via Nuitee
A
Ahmad family_with_children id
8
Pros:

Fasilitas komplit

Cons:

Saya tidak bisa mendapatkan invoice, pihak hotel menolak karena memesan melalui aplikasi Booking.com dengan alasan harga hotel bisa berbeda harga harus sesuai yang dibayarkan ke Booking.com.

Booking.com sendiri tidak mengirimkan invoice, tp ada fitur minta invoice hanya bisa dikeluarkan oleh akomodasi

Sebagai pelanggan saya bingung, karena di email juga Booking.com hanya memberikan struk bukan invoice

2025-10-09 via Nuitee
W
Walter extended_group ch
8
Pros:

Suite

Cons:

Verkehr Straße

2025-10-05 via Nuitee
P
Peggy extended_group nl
7
Pros:

De rust op 15 hoog

Cons:

Meubilair wat smoezelig en aftands.
De bedden lagen uitstekend.

2025-09-14 via Nuitee
T
tomonori solo_traveller jp
9
2025-09-02 via Nuitee
L
Lauretta family_with_children it
4
2025-08-13 via Nuitee
A
Alex couple je
10
2025-07-10 via Nuitee
A
Anne extended_group be
10
Zeer goed hotel, centraal gelegen
Pros:

Zachte lakens en degelijke handdoeken

Cons:

Airco was moeilijk te regelen en dus vrij koud

2025-07-01 via Nuitee
R
Rezalariesta Couples id
10
Best family trip in Madiun
Pros:

Great hotel especially for family trip. complete facilities, like the poolside!
Also the coffee shop, various menus and snacks. Breakfast are good with various meals. near city's landmark and Pecel are great!
best choice for next stay!!

2025-06-16 via Tripadvisor
Y
Yunianto family with young children id
8
Awesome experience
Pros:

Facilities, gym, pool, cafe, breakfast was great!

Cons:

The aircon in superior room cannot be adjusted. At night, it was too chill

2025-06-05 via Nuitee
L
Lucy young couple gb
7
Good
Pros:

Staff & food were great.

Decor was good.

Hotel itself looked a bit run down & in need of updating the bathrooms, Spa room, pool etc.

Restraunts, bar, shop, reception were all great!

2025-05-09 via Nuitee
D
Didit family with young children id
9
Superb
2025-05-05 via Nuitee
B
Buky
8
Pros:

Need to update their amenities and bathroom stuff.
Noises from other room guesses because of poor insulation.

2025-04-09 via Nuitee
K
Katini family with young children gb
8
Very good
2025-04-06 via Nuitee
E
EdDaus Solo travel au
2
End to end debacle!!! Not ready for business.
Pros:


Very poor service. The room remained uncleaned 7.5 hours after a 5:30 AM housekeeping request. A pizza order took 75 minutes to arrive cold, despite two reminders. Staff were unable to understand or respond to my complaint in English.

NEXT MORNING…

A catastrophic and deeply concerning service failure that raises serious questions about how this hotel is run and how its staff are managed.

The debacle continued the very next morning, following the failures outlined in my previous review.

I requested a knife to cut the uncut bread. Staff appeared to understand, but then walked away, disappeared, and behaved as though the conversation had never occurred. This cycle repeated with two different staff members.

A fluent English Indonesian speaker then clearly explained my request for two five minute boiled eggs. What arrived were cold, hard boiled eggs. After a second explanation, the replacements arrived raw. By that point, the toast was cold.

Bizarrely, the uncut bread and knife, both previously claimed to be unavailable, suddenly appeared. There were not even knives available in the restaurant to accompany the forks.

This was not an isolated incident but a clear and consistent breakdown in communication, basic service delivery, and staff accountability. I have stayed in hundreds of hotels and I have never encountered anything this dysfunctional.

2025-03-31 via Tripadvisor
D
Dietmar young couple de
8
Very good
2025-03-04 via Nuitee
K
Katini family with young children gb
9
Superb
2025-03-02 via Nuitee