Premiera Hotel Kuala Lumpur

Hotels
8.2 (687 reviews)
Menara Mara, 232 Jalan Tuanku Abdul Rahman , Kuala Lumpur , my

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable beds
Cons:
Poor cleanliness
Unwelcoming service
Limited amenities

Categories

Cleanliness
6.7
Significant issues regarding cleanliness and maintenance were reported.
Service
8.2
Mixed service experience with some staff being friendly but others unwelcoming.
Location
9.7
Great strategic location, close to city center and public transport.
Room Quality
7.7
Room quality was inconsistent with some guests reporting issues.
Amenities
8.2
Amenities available, but guests indicated a desire for improvements.
Value for Money
8.7
Overall decent value for the location and services provided.
Food and Beverage
7.7
Breakfast choices were limited, overall dining experience could be improved.
Overall Experience
8.7
Majority of guests expressed satisfaction despite several issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:19

Property Description

Premiera Hotel Kuala Lumpur is a convenient choice for travelers with its proximity to major shopping malls and key attractions. Guests can enjoy complimentary Wi-Fi and parking during their stay.

Prime Location
The hotel is ideally situated near popular shopping destinations and cultural landmarks, providing easy access to explore the city.

Modern Amenities
Each non-smoking room is well-equipped with essential amenities such as a flat-screen TV, personal safe, and a comfortable workspace, ensuring a pleasant stay for guests.

Excellent Customer Service
With a 24-hour reception and helpful staff members, guests can expect top-notch service including assistance with luggage, concierge services, and access to meeting facilities.

Book your stay at Premiera Hotel Kuala Lumpur now for a seamless and enjoyable experience during your visit to the vibrant city.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for MYR 60 per person per night when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for MYR 125 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 687 reviews
Cleanliness: 6.7
Service: 8.2
Location: 9.7
Room Quality: 7.7
Amenities: 8.2
Value for Money: 8.7
Food and Beverage: 7.7
Overall Experience: 8.7
R
Rosazla • solo_traveller • my
10
2026-05-08 • via Nuitee
R
Ruhainah • couple • my
9
2026-05-07 • via Nuitee
A
AIMY SOFIENAZ • couple • my
6
2026-04-29 • via Nuitee
M
Mohd Faizal • solo_traveller • my
8
Pros:

Kedudukan tempat strategik

Cons:

Staf lambat waktu check-in.Staf yang lebih senior buat teguran pada staff junior di depan pelanggan,membuatkan keadaan x seronok

2026-04-26 • via Nuitee
N
NUR IZZAH DIANA BINTI • couple • my
10
2026-04-21 • via Nuitee
W
wan • couple • my
9
Pros:

Easy access to mall and public transport.

Cons:

None. All good.

2026-04-21 • via Nuitee
A
Asyraf • solo_traveller • my
8
2026-04-19 • via Nuitee
F
Fadhillah Goh • couple • sg
9
Pros:

Near shopping at masjid India area and sogo

2026-04-16 • via Nuitee
A
Anuar Hisham • couple • my
10
Pros:

Nice view, clean room

2026-04-11 • via Nuitee
N
Norasilah • couple • my
8
2026-04-09 • via Nuitee
R
Rosmeryati • couple • bn
10
2026-04-05 • via Nuitee
R
Rafidah • couple • my
8
2026-03-28 • via Nuitee
M
Mansor • couple • sg
7
Pros:

Room was comfortable. Breakfast good.

Cons:

Room Aircon was not cool enough. Call Housekeeping for Sejadah , but no one answered the call, we used a towel for sejadah. They're a pin stuck out between carpet and tile floor. It's dangerous for us. Once the pin was stuck in my foot. Please follow up this issue.

2026-03-27 • via Nuitee
F
Fauziah • couple • my
9
2026-03-25 • via Nuitee
Y
Yusmina • couple • bn
10
2026-03-23 • via Nuitee
M
Mazita • extended_group • my
7
2026-03-22 • via Nuitee
Y
Yusmina • extended_group • bn
10
For my room recomended for small family
Pros:

I like that area because it’s close to the bazaar, SOGO, and convenient for shopping.

Cons:

The mattress is high, which I don’t really like, but it’s comfortable.

2026-03-19 • via Nuitee
R
ramlan • solo_traveller • my
8
2026-03-17 • via Nuitee
F
Fadhilah • family_with_children • my
7
I wil be back to stay at primera next year, However the room issue have to improve.
Pros:

Location - Excellent
Room - not stisfied caused have to move another room due to power trips3 times.
Breakfast - Has improvement then previuos visit.

Cons:

The room power trip not comfirmtable for us need open fasting in the dark.

2026-03-16 • via Nuitee
A
Azean • couple • my
9
2026-03-16 • via Nuitee