Hotel Terme Royal Palm

Hotels
8.1 (710 reviews)
Via Giovanni Mazzella 234 , Ischia , it

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Great views
Excellent service
Nice thermal pools
Cons:
Beach amenities lacking
Some cleanliness concerns

Categories

Cleanliness
7.81
Room cleaning was quick and easy, but some comfort issues were noted.
Service
8.28
The staff, including management, received high praise for their helpfulness.
Location
8.32
Great location with panoramic views and close proximity to attractions.
Room Quality
8.27
Upgraded spacious room with sea and garden views.
Amenities
7.8
Varied thermal pools accessible for the whole day.
Value for Money
8.26
Prices were reasonable considering the excellent service and amenities.
Food and Beverage
7.81
Good selection of food, but some expectations were not met.
Overall Experience
8.28
Memorable stay with many positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 12:00

Property Description

Luxurious Mediterranean Escape

Spectacular Views
Indulge in the breathtaking panoramic views of Citara Bay from the hotel's restaurant and enjoy leisurely strolls in the expansive gardens overlooking the picturesque beach of Cava dell'Isola.

Relaxation and Wellness
Unwind in style with 4 hot-spring swimming pools, including 2 indoor and 2 outdoor options. Pamper yourself at the beauty and wellness centre with rejuvenating sauna sessions, physiotherapy treatments, and soothing mud therapies.

Modern Comforts
Experience ultimate comfort in air-conditioned rooms adorned in a traditional Mediterranean style. Each room features essential amenities like a fridge, satellite TV, and a private bathroom with a hairdryer.

Secure your spot at Hotel Terme Royal Palm now for an unforgettable Mediterranean retreat.

Important information:

Please note that air conditioning is available from 15 June until 15 September.

Both the spa and the room safes are subject to extra costs.

Small dogs are allowed at extra costs. Parking spaces are subject to availability.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NAP

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for € 10 per person per night when using an available cot.
    Children up to and including 1 year old stay for € 10 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 710 reviews
Cleanliness: 7.81
Service: 8.28
Location: 8.32
Room Quality: 8.27
Amenities: 7.8
Value for Money: 8.26
Food and Beverage: 7.81
Overall Experience: 8.28
B
Burani couple it
7
Periodo troppo caldo e tutti i luoghi affollatissimi di turisti
Pros:

Colazione e cena sempre abbondante e buffet vario e sempre disponibile . Piscina esterna bella e ampia con un buon servizio bar.

Cons:

Locali in comune con elevato sbalzo termico, la piscina termale riscalda tutto il corridoio che porta alle camere, molto caldo e umidità, la porta per entrare in piscina termale è sotto dimensionata , utilizzo piscina assurdo per il periodo, ambiente e acqua disgustosi , provato per curiosità . Terrazzo camera sempre rovente anche alla sera, unico posto per la sera la terrazza esterna. Manca un piccolo montacarichi per portare bagagli al piano superiore. Navetta hotel dovrebbe fare un servizio anche serale, gli autobus sono sempre strapieni e con orario molto variabili e a sentimento. Hotel lontano dal centro, distanza impossibile da fare a piedi .

2026-07-16 via Nuitee
R
Rosaria solo_traveller it
10
Pros:

Tutto lo staff le camere pulitissime il mangiare buonissimo una vista spettacolare

Cons:

Sono stata spostata di tavolo x 3 volte

2026-07-16 via Nuitee
J
Jérémie solo_traveller fr
9
2026-07-16 via Nuitee
M
Mariangela solo_traveller it
8
2026-07-16 via Nuitee
I
INGRID solo_traveller it
8
2026-07-16 via Nuitee
C
Cristian family_with_children ro
10
2026-07-15 via Nuitee
S
Silvana solo_traveller it
8
2026-07-15 via Nuitee
A
Angelo couple it
9
2026-07-14 via Nuitee
N
Natalie solo_traveller se
3
Cons:

Vägarna är ganska dåligt isolerat, man hör grannarna snackar.
Maten var så tråkig orkade inte äta på slutet.
Simanläggning är så liten och så mycket folk. Det stämmer inte med prisvärd. Servitriserna och städpersonal som jobbar bra.
P.S inga transfer till Forio, jämför med andra hotell.

The soundproofing is quite poor; you can hear the neighbors talking.
The food was so uninspiring that I couldn't bring myself to eat it by the end.
The pool area is tiny and overcrowded. It doesn't offer good value for money. The cleaning staff and waitress were the doing a good job.
P.S. No transfers to Forio—compare this with other hotels.

2026-07-14 via Nuitee
E
Elizfra couple it
9
Fantastico
Pros:

- posizione meravigliosa, vicino alla spiaggia di Citara (collegamento con navetta della struttura TOP) e Cava dell'Isola
- personale gentilissimo, un grazie principalmente al cameriere LANDI e alla ragazza che faceva la camera lasciandola sempre super pulita. Grazie mille
- tutte le zone della struttura molto ben curate (piscina, zona bar, giardino..)

2026-07-13 via Nuitee
S
Scarpato solo_traveller it
8
2026-07-12 via Nuitee
N
Nicola solo_traveller ro
10
2026-07-12 via Nuitee
O
Oleksandr couple ua
10
2026-07-11 via Nuitee
S
Sarara couple gb
7
Good stay for reducing use of phone
Pros:

The staff were so nice and every single morning the bed sheets were been changed and it was so comfortable to stay

Cons:

There was free wifi in the hotel but interestingly when you walk into your room you lost your signal if u want wifi/data you need to lean the front door then you can somehow could get it

2026-07-11 via Nuitee
S
SILVIA solo_traveller it
9
Rilassante, eccellente
Pros:

Colazione ottima, posizione strategica

Cons:

Connessione internet. Assente in camera, spesso anche la sera all'esterno

2026-07-11 via Nuitee
E
ELISABETTA solo_traveller it
7
Discreta
Pros:

La posizione del hotel

Cons:

Stanza rumorosa 112

2026-07-09 via Nuitee
M
Mihaela family_with_children it
10
2026-07-08 via Nuitee
S
Susanna 67 couple it
8
2026-07-07 via Nuitee
Z
Zdeněk couple cz
9
Calming and charming vacation
Pros:

We planned a holiday to a destination where we could find peace and a beautiful sea—something Ischia fulfilled perfectly. We chose the hotel because of its proximity to the sea, which, given the island’s challenging terrain, was indeed the case. The sea was beautiful, clean, and warm. As for the hotel, I would definitely praise its cleanliness, the food, and the very helpful staff, especially Anna and Roxana, who took care of us throughout our stay! The rooms were cleaned daily, the pools were perfectly clean, and the entire surroundings were beautifully maintained. We also took advantage of an organized trip to the gardens and rented a scooter (through the agency). The hotel is quiet, with rather older clientele, which is ideal if you’re looking for peace. The ubiquitous thermal springs are a fantastic bonus—I highly recommend it!

Cons:

Definitely an area for improvement is the Wi-Fi, which kept dropping out and was unstable under load or sometimes didn’t work at all. We also once requested a breakfast box, but someone unfortunately forgot about it, which was a shame. Personally, I’m not a fan of paid drinks during dinner, but I understand their policy—at least they save unfinished bottles for the next day. I would also improve the hotel signage, especially for the pool, as it’s a bit of a maze :D Overall, these are just minor issues, nothing major.

2026-07-07 via Nuitee
G
giorgia couple it
8
Cons:

Il personale della reception è davvero scortese e poco disponibile.

2026-07-07 via Nuitee