Hotel Emma

Hotels
8.4 (2595 reviews)
Nieuwe Binnenweg 6 , Rotterdam , nl
+310611178243
joanne@hotelemma.nl

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Children allowed

Facilities

Non-smoking rooms
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Soundproof rooms
Non-smoking throughout
Private check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful staff
Clean rooms
Great location
Comfortable accommodations
Cons:
Noise issues
Hard pillows
Breakfast location not on-site

Categories

Cleanliness
8.25
The place was clean and well-maintained, though some guests mentioned issues with noise and comfort that could affect overall perception.
Service
9.05
Overall, guests highlighted the helpful and friendly staff, contributing positively to their experience.
Location
8.75
Many reviews emphasized the great central location, making it easy to access nearby attractions.
Room Quality
7.85
While some enjoyed the spacious and comfortable rooms, noise issues and mattress comfort were mentioned negatively.
Amenities
8.45
Amenities such as coffee and check-in services were well-received, but some improvements could be considered.
Value for Money
8.05
Guests expressed general satisfaction with the value given the central location and service, albeit with some concerns regarding room noise.
Food and Beverage
8.35
Breakfast options were noted positively, though some guests expressed a desire for on-site offerings.
Overall Experience
8.45
Most guests reported a positive overall experience and indicated intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 20:31

Property Description

Central Location in Rotterdam
The Hotel Emma is conveniently located in the heart of Rotterdam, just a short 7-minute walk from the Central Railway Station. Being centrally situated allows easy access to all the cultural, culinary, business, and tourist attractions the city has to offer.

Charming and Stylish Interior
Experience a stay at the Hotel Emma with its stylish interior that exudes warmth and comfort. The personal touch added by our friendly staff ensures a welcoming atmosphere throughout the hotel, making it a cozy and homely base for your city break.

Endorsed by Automobile Clubs
Trusted by reputable automobile clubs such as ANWB, KNAC, AvD, and ACS, the Hotel Emma guarantees quality accommodation at an affordable price. Book your stay now and enjoy the convenience and comfort of our highly recommended hotel in Rotterdam.

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please note that for group reservations of more than 6 rooms, special conditions apply.

Please note that the hotel may require a deposit of €100.

Breakfast is being served at Baker & Moore. Located at Westblaak 147. Breakfast is served on weekdays from 07:30 till 10:00 and in weekends from 09:00 till 11:00.

Parking is possible depending on availability for an additional cost of 20 € per night.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: RTM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.4
Based on 2595 reviews
Cleanliness: 8.25
Service: 9.05
Location: 8.75
Room Quality: 7.85
Amenities: 8.45
Value for Money: 8.05
Food and Beverage: 8.35
Overall Experience: 8.45
N
Nancy
10
Pros:

Staff made this wonderful European-style hotel wonderful for us.

2025-10-03 • via Nuitee
J
Janet • partner
10
Pros:

Very nice staff and exceptionally helpful

2025-09-30 • via Nuitee
M
Mathurin • solo_traveller • ht
10
Pros:

How the people were so kind and respectful. The place was so clean. I will be back again.

2025-09-20 • via Nuitee
D
Dougie • couple • gb
10
2025-09-20 • via Nuitee
S
Sami • extended_group • fi
9
2025-09-20 • via Nuitee
Y
Yoshiaki
8
Pros:

朝食が美味しい

2025-09-20 • via Nuitee
A
Alessandro • family_with_children • it
10
2025-09-19 • via Nuitee
S
Stephania • extended_group • be
9
2025-09-19 • via Nuitee
D
David • family
6
Pros:

There is a strange nouse in the room, vent in washroom doesn't stop until 10 minutes after turning off light. Not good for light sleepers

2025-09-17 • via Nuitee
T
Thomas • solo_traveller • at
10
2025-09-13 • via Nuitee
R
Rainbow • extended_group • ca
7
2025-09-13 • via Nuitee
M
Miguel • solo_traveller • cl
9
2025-09-13 • via Nuitee
J
James • extended_group • us
10
Pros:

Liked the location, coffee choices, room fan, helpful staff.

Cons:

The lack of bright light in the bathroom. At times, the wafting aroma of Marijuana in the air.

2025-09-12 • via Nuitee
S
Serena • family_with_children • it
8
2025-09-12 • via Nuitee
A
Amjad • solo_traveller • de
10
2025-09-12 • via Nuitee
A
Adolfo • solo_traveller • ar
9
Very good . I will return .
Pros:

Great attention . Great location .

Cons:

Rooms against the street to noisy.

2025-09-12 • via Nuitee
L
Licia • couple • it
8
2025-09-11 • via Nuitee
C
Cristel • couple • nl
8
Voldeed volledig aan de verwachting.
Pros:

Mooie kamer met sanitair op een gunstig gelegen locatie.

Cons:

Ontbijt in de buurt en niet in het hotel zelf.

2025-09-11 • via Nuitee
R
Ryszard • extended_group • pl
8
2025-09-10 • via Nuitee
D
Dr Natasha • solo_traveller • at
8
2025-09-10 • via Nuitee