Ancasa Royale, Pekan Pahang

Hotels
8.6 (412 reviews)
No. 2670, Jalan Pekan-Kuantan , Pekan , my

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great staff
Spacious rooms
Good location
Comfortable amenities
Cons:
Smelly towels
High breakfast prices
Minor maintenance issues

Categories

Cleanliness
8.33
Some guests reported issues with towels being smelly and a leaking issue in the bathroom.
Service
9.1
The staff was consistently praised for their helpfulness and friendliness.
Location
9.04
Positive mentions of the location and river view, though a few expectations were unmet.
Room Quality
8.59
Most guests found the rooms spacious and comfortable, with a few noting issues.
Amenities
8.42
Guests enjoyed amenities like the big pool; however, some had criticisms about the pool’s size.
Value for Money
8.48
Some guests expressed that breakfast prices seemed high, impacting perceived value.
Food and Beverage
8.23
Concerns over breakfast pricing and lack of options affected perception.
Overall Experience
8.6
Overall enjoyable stays, despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:18

Property Description

Luxurious Accommodation
Indulge in elegantly furnished guestrooms with modern amenities and stylish decor, ensuring a comfortable stay.

Wellness and Leisure
Take a refreshing dip in the outdoor swimming pool, enjoy invigorating workouts at the fitness centre, and pamper yourself with rejuvenating spa treatments.

Culinary Delights
Savor traditional Malaysian cuisines and popular Western dishes at the on-site restaurant, or opt for the convenience of room service for a delightful dining experience.

Experience luxury and comfort at Ancasa Royale, Pekan Pahang by Ancasa Hotels & Resorts - book your stay now for an unforgettable getaway.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.6
Based on 412 reviews
Cleanliness: 8.33
Service: 9.1
Location: 9.04
Room Quality: 8.59
Amenities: 8.42
Value for Money: 8.48
Food and Beverage: 8.23
Overall Experience: 8.6
A
Ahmad • solo_traveller • my
5
Pros:

Location

Cons:

Toilet floor too slippery

2026-05-07 • via Nuitee
N
Nur syahira • couple • my
9
2026-05-06 • via Nuitee
N
Nor • family_with_children • my
9
2026-05-04 • via Nuitee
F
Faizah • solo_traveller • my
7
Cons:

Fungi on wall ceiling. A bit bad odour in bathroom. Cleaner to clean properly
Aircond took time to cool the room. Mayb the hot weather

2026-05-03 • via Nuitee
N
NOORJANNAH • solo_traveller • my
10
2026-05-03 • via Nuitee
I
Ingham • family_with_children • au
5
The nicest place in town
Pros:

Pool was the highlight, large grounds to stretch out in. Meals were great - dinner and breakfast

Cons:

Property was a little aged. In room fridges do not work. Could have done with a bar.

2026-05-02 • via Nuitee
N
Nur Amanina • family_with_children • my
9
2026-05-02 • via Nuitee
M
More • solo_traveller • zm
7
Great employees but the hotel carpets and bathrooms need lift.
Pros:

staff are excellent

Cons:

The bathrooms are a little stuff

2026-04-27 • via Nuitee
S
Syed Mohd Faisal • family_with_children • my
9
2026-04-26 • via Nuitee
H
Hafizah Binti • extended_group • my
10
2026-04-25 • via Nuitee
Z
Zulhilmi • family_with_children • my
10
2026-04-25 • via Nuitee
K
kahirul azhar • solo_traveller • my
10
2026-04-23 • via Nuitee
P
Puteri Ili Nur Aliaa • solo_traveller • my
7
Pros:

The room, the bed....very spacious and clean.

Cons:

The lighting in the room. Not enough light (lamp to be specific in the room).

2026-04-22 • via Nuitee
P
PEMBINAAN YENG TONG SDN BHD • solo_traveller • my
7
2026-04-20 • via Nuitee
A
Aina • family_with_children • my
10
Pros:

All

2026-04-14 • via Nuitee
J
japrus • family_with_children • my
7
2026-04-10 • via Nuitee
M
Muhammad Farif • couple • my
9
Great hospitality
Pros:

Spacious. Neat and clean

2026-04-06 • via Nuitee
C
Cate • solo_traveller • au
8
2026-04-05 • via Nuitee
H
Hidayah • couple • my
9
2026-03-29 • via Nuitee
A
Amran • family_with_children • my
8
2026-03-29 • via Nuitee