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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Bar
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Fax/photocopying
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Facilities for disabled guests
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Meeting/banquet facilities
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Billiards
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Non-smoking throughout
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Outdoor pool
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Designated smoking area
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Accessible parking
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Concierge service
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Special diet menus - on request
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Wheelchair accessible
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Allergy-free room
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Outdoor pool - seasonal
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Kid meals
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ATM/cash machine on site
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Electric vehicle charging station
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Vending machine - drinks
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Vending machine - snacks
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Outdoor furniture
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Wine/champagne
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Fruits
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Visual aids: Braille
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Breakfast takeaway containers
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Key card access
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Mobile app for room service
Review Highlights
Categories
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Property Description
Eco-Friendly Hotel with Top Amenities
Luxurious Rooms with Modern Features
Convenient On-Site Dining Options
Experience comfort and convenience at Best Western Plus Ottawa City Centre. With a fitness centre, outdoor pool, and complimentary WiFi and parking, your stay is sure to be stress-free.
Indulge in the modern amenities of each room, complete with a flat-screen TV, refrigerator, and coffee machine. Upgrade to rooms with a microwave and Smart TV for added convenience.
Savor delicious meals at the on-site restaurant, offering breakfast, lunch, and dinner options.
Located near major attractions like Carleton University and Parliament Hill, and with a 24-hour front desk and meeting facilities, Best Western Plus Ottawa City Centre is the perfect choice for your next stay. Book now for an unforgettable experience.
Pre-paid credit cards, cash and debit cards are not accepted as a valid form of payment at check-in. A bank issued credit card is required at check-in.
Please note: Any room/rate with "breakfast included" includes breakfast for each paying adult, and 1 child per paying adult aged 11 and younger.
There is no capacity for extra beds (cots, rollaways) in the rooms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Swimming pool: Closed from Thu, Oct 16, 2025 until Tue, Jun 30, 2026
A deposit may be required at the property.
Property Policies
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Parking
Free public parking is possible on site (reservation is not needed).
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Internet
Wired internet is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 17 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Groups
When booking more than 9 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Fully equipped kitchen
La chambre etais propre
Pas des robe de chambre les verre etais en plastic
Nothing
The room I got smelled like cigarettes and I only stayed for one night and checked out day after. I reached out to your company explaining the situation and trying to get my money back because of false advertisement but your company didn’t give me any refund.
Bien situé et personnel agréable
Clean and spacious room bed comfortable
breakfast choose
We had a large room with 2 Queen beds and a kitchenette.
The matresses and pillows were comfortable ; the linens of good quality.
The bathroom was very clean and with plenty of hot water. Also a hair dryer which my wife used without complaint so it was seemingly good. Plenty of towels and of good quality.
The kitchenette was equipped with basic cupboards , utensils, dishes , a few pots and included a medium sized fridge, a hot plate, microwave ,a Keurig , and a deep sink . Enough to make simple meals easily.
There's a nice and clean heated outdoor pool which we used a few times. Also, also a good sized terrace with tables and chairs ; get pools towels at the front desk. along witha daily pass key.
The hotel is located at a busy intersection, but traffic noise did not disturb us.
We had good quiet sleep.
There's plenty of free parking.
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Ein in die Jahre gekommenes Hotel, welches renoviert werden müsste.
Flexible location with ease of travel throughout the city. Our room had a fully stocked kitchenette with seating for eating, comfortable furniture for lounging, comfortable bedding, and a fully stocked bathroom with a very large shower and toiletries included. The room was considerably quiet even though we were next to the ice machine and across the hall from an elevator. The room and the common areas were clean and well maintained. Quick access to wifi with no issues. We did not get to use the pool, fitness area or restaurant; however, all looked inviting. The front desk staff were all business; however, a warm greeting and smile goes miles in good memories. First time at this location as we have used another hotel in the downtown core for years. Appreciated the abundance of parking at no additional cost. The option for room service by request between 9:00 - 2:00 was also convenient. Will definitely return to this Best Western location on our next visit. Pricing was reasonable.
The cleanliness and comfortable bed
The TVs auto adjusting brightness
A bit overpriced.
Smelly…
1 le matelas est vieux et vraiment inconfortable,
2 on s'est fait réveiller vers 2h la nuit, par des personnes en état d'ébriété qui criaient.
3 Le petit déjeuner devrait être inclus
4 le petit déjeuner à améliorer
Café toasts et fries , devrait être inclus
dans chaque petit déjeuner, comme tous les autres Restaurants de petits déjeuners. Or free breakfast.
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