Share this hotel
Facilities
Property facilities
-
Fitness facilities
-
WiFi available
-
Free WiFi
-
Parking
-
Non-smoking rooms
-
Air conditioning
-
Fitness center
-
Swimming pool
-
24-hour front desk
-
Restaurant
-
Room service
-
Terrace
-
Family rooms
-
Lift / Elevator
-
Laundry
-
Luggage storage
-
Express check-in/check-out
-
Airport shuttle
-
Safety deposit box
-
Bar
-
Fax/photocopying
-
Tour desk
-
Soundproof rooms
-
Facilities for disabled guests
-
Ironing service
-
Meeting/banquet facilities
-
Sauna
-
Dry cleaning
-
Breakfast in the room
-
Massage services
-
Packed lunches
-
Spa/wellness center
-
Barber/beauty shop
-
Billiards
-
Valet parking
-
Casino
-
Non-smoking throughout
-
Outdoor pool
-
Sun terrace
-
Accessible parking
-
Airport shuttle (additional charge)
-
Parking garage
-
Shuttle service (additional charge)
-
Minimarket on site
-
Concierge service
-
Special diet menus - on request
-
Grocery deliveries
-
Wheelchair accessible
-
Kid meals
-
ATM/cash machine on site
-
Pool with view
-
Electric vehicle charging station
-
Toilet with grab rails
-
Evening entertainment
-
Lower bathroom sink
-
Higher level toilet
-
Pool bar
-
Nightclub/DJ
-
Sun loungers or beach chairs
-
Wine/champagne
-
Sun umbrellas
-
Airport drop off
-
Airport pick up
-
Coffee Shop on site
-
Spa/wellness center services
-
Beauty Services
-
Fitness/spa locker rooms
-
Manicure
-
Pedicure
-
Fitness classes
-
Personal trainer
-
Hair Salon Services
-
Visual aids: Braille
-
Shuttle service
-
Staff adhere to local safety protocols
-
Laundry washed per local authority guidelines
-
Cleaning standards that are effective against Coronavirus
-
Physical distancing rules followed
-
Hand sanitizer in guest room and key areas
-
Cashless payment available
-
Fire extinguishers
-
First aid kit available
-
Sanitized tableware & silverware
-
Invoice provided
-
Guests can opt-out any cleaning services during stay
-
Smoke alarms
-
Shared stationery like menus, pens are removed
-
Key access
-
Food delivered to guest room
-
CCTV outside property
-
CCTV in common areas
-
24-hour security
-
Delivered food - securely covered
-
Security alarm
-
Key card access
-
Live music/performance
-
Themed dinner nights
-
Broadcast Live sport events
-
Happy hour
-
Bingo
Review Highlights
Categories
Please Log In
This action requires an account to continue. Please log in or create an account in order to proceed with your booking.
Error
Property Description
Luxurious Stay in Central Panama City
Outdoor Pool and Casino: Enjoy a refreshing dip in the outdoor pool or try your luck at the on-site casino for a thrilling evening.
Spa and Fitness Centre: Relax and rejuvenate at the spa or stay active at the fitness centre, ensuring a well-rounded experience during your stay.
Convenient Location: With Plaza Obarrio Shopping Centre nearby and the seafront just a short distance away, you'll have easy access to entertainment and shopping options.
Experience the best of Panama City at Sortis Hotel Autograph Collection. Book now for a memorable stay!
Please note that there is a valet parking fee of USD 3 per use.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Nada
Estadia Sortis Hotel, Spa y Casino Autograph Collection en Panama City
14 al 17 de Agosto de 2026
Antecedentes
- Reserva días 14 y 15 de Agosto 2026 a nombre de Dra. Monica Katz para Evento Medico Novo Nordisk
- Reserva habitación doble día 16 de Agosto de 2026 a nombre de Dr. Mario Groisman (conyuge de Dra. Monica Katz) por Booking
Hechos
- Llegamos el 14/08 aproximadamente a las 16,00 hs y tuvimos que esperar mas de una hora y media para que nos asignen habitación con cama matrimonial.
- Nos dieron una tarjeta y pedimos una segunda a lo que nos respondieron que tenian pocas tarjetas y en consecuencia entregaban una por habitación!!!
- Al llegar a la habitación 1306 era con dos camas!!!!
- Pedimos cambio y argumentaron no tener disponibles habitaciones con cama matrimonial. !!!
- En el check in solicitamos con mucha insistencia que se unifiquen las reservas para no tener inconvenientes ni cambio de habitación a lo que nos respondieron que si y que no habría ningún problema!!! Luego contare que paso al respecto.
- En los pasillos del piso 13 desde que llegamos hasta que nos fuimos habia basura en el piso frente a los ascensores y en el lobby igual, ningún funcionario los levanto durante toda nuestra estadia, las alfombras sucias y gastadas. Se nota un hotel desprolijo y con falta de limpieza.
- En la habitación al llegar no habia toallas, tampoco secador de cabello, la cafetera y el telefono no funcionaban, y las cortinas estaban rotas.
- Ni hablar del aire acondionado que no enfriaba y con 30 grados de temperatura la habitación estaba muy incomoda.
- El sabado 15 por la tarde al regresar a la habitación no estaba hecha y al reclamar argumentaron que no la hicieron porque la mucama de ese piso y turno habia faltado!!!
Instalaciones
Limpieza de habitaciones y cambio de toallas
Bien ubicado, cómodo
I like that there are many restaurants in the hotel, the staff were mainly competent except for housekeeping
Housekeeping was very poor, I kept having to call to get coffee pods, creamer etc, got no face towel even after asking for one along with other linen, pressed the button for service and came back hours later room was not yet cleaned
Really really nice. The Spa is enchanting. We are planning another visit tomorrow! Booking our massages was a easy process, check in and explanation was professional and friendly. Nice robes. The pool is a treasure. We enjoyed a couples massage, Ana and Erica made all our troubles float away! Enjoying a drink by the pool and pizza and a salad, our server, Luis was really 1st rate. Attentive, professional and tolerated my terrible spanish with grace. The people working here are really, really wonderful. Thank you for such a treasure of a day. PS whoever is in charge of the music is a gem. Relaxing, upbeat never intrusive. Good job.
La cama para dormir
La atención en recepción es mala la joven, no se porque tienen ese personal solo se la pasan hablando. No ponen atención dan mal servicio
Céntrico
Mala atención y mala comunicación por el desayuno incluido
Hotel muito bonito e luxuoso. Camas excelentes e banheiro melhor ainda.
Problemas do aquecimento da água do banheiro. Sempre tocando morna para fria.
Your guide to the flawless travel experience
Popular Countries
Get our app
