Home2 Suites by Hilton Houston Katy

Hotels
Home2 Suites by Hilton
9 (463 reviews)
20985 Katy Freeway , Katy , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast
Cons:
Reception staff was not very friendly

Categories

Cleanliness
8.96
Rooms were excellent; very spacious and clean.
Service
9.43
Staff were very friendly and treated us like family.
Location
8.97
The area felt safe/secure, very central where we needed to visit.
Room Quality
8.92
Excellent, spacious rooms with great amenities.
Amenities
8.95
Breakfast and coffee bar available, creating a mini home away from home.
Value for Money
8.91
Excellent service and accommodating staff justify the price.
Food and Beverage
8.96
Impressive food and breakfast options.
Overall Experience
8.93
Overall a great stay, highly recommended for future visits.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:07

Property Description

Modern Studios with Free WiFi
Discover our contemporary studios at Home2 Suites by Hilton Houston/Katy, just 8 km from Katy Mills Mall. Enjoy free WiFi, flat-screen TVs, and convenient amenities like a microwave and refrigerator in each air-conditioned unit.

Fitness Center and Free Breakfast
Stay active in our fitness center or start your day with a complimentary breakfast. Our 24-hour reception is always available to assist you during your stay.

Convenient Facilities and Nearby Attractions
Take advantage of our meeting facilities, luggage storage, and laundry services. Explore nearby attractions like Forbidden Gardens and City Center, both just a short drive away. Book now and experience comfort and convenience at our Houston/Katy location.

Important information:

When traveling with pets, please note that the following extra fees apply: USD 50 per 1-4 nights, USD 75 per 5-29 nights, USD 125 per 30+ nights. The property can allow a maximum of 2 pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Location

Guest Reviews

9
Based on 463 reviews
Cleanliness: 8.96
Service: 9.43
Location: 8.97
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.96
Overall Experience: 8.93
R
Robert couple us
10
It’s a hidden gem, I love this place.
Pros:

Location was great with many restaurants and stores near by. I found the landscaping on the property to be very nice & Check out is at noon! Wow!

2026-08-11 via Nuitee
C
Crystal family_with_children us
10
2026-08-10 via Nuitee
T
Toriola couple us
9
Pros:

Clean environment and friendly staff at the front desk. Ready to help at all time

2026-08-09 via Nuitee
9
936sakshik Family
10
Best Best Best
Pros:

Best experience we had in Katy!
The staff is amazing…specially Lana & Crystal.
I wish I could name alllll of them. From the room service to the management, everyone has been A+.
Thank you for giving us a HOME away from home. We are always booking here. Thank you.

2026-07-31 via Tripadvisor
9
917justinea Family
10
Best Home 2 Suites
Pros:

We frequently stay at Home 2 Suites, and I have never felt inclined to leave a review ..This hotel was hands down the BEST Home2 Suites we have ever stayed at. As a family of five that has children in travel sports, we frequently stay at Home 2 Suites and none of them compare to this one. From the moment you walk into the hotel you are greeted by the friendliest front desk associates. The lobby is clean, the elevators are impeccable, and when you get to your room- Holy spacious. It was hands down the cleanest room we've ever experienced.
Every staff member from front desk, manager, to cleaning staff were so happy and kind. It really left an impression that the employees were happy and proud to work here. It was so nice after our long travels to simply walk to dinner and breakfast in the morning was two thumbs up. Special shout out to Jazlin, she was a ray of sunshine!

2026-07-28 via Tripadvisor
R
R8998FGkellyr Business
10
Nice hotel, wonderful staff.
Pros:

Lovely hotel, with a super helpful front desk staff. Crystal made us feel welcome.
The rooms were top notch, clean and comfortable. The availability of good food and a CVS right next door was a plus as well.

2026-07-26 via Tripadvisor
5
507eylinr Couples
10
perfect
Pros:

lidia from the kitchen was very nice, she has excellent customer service ❤️

2026-07-26 via Tripadvisor
C
Consuelo couple us
7
Decent. Expected more for Hilton and the price
Pros:

Location was perfect for our event

Cons:

For the price I expected the facility to be better quality. The workmanship of the rooms even the lobby was poor. The shower doors didn’t slide at all seemed not to be inflated properly. There was excess caulking in several spots in the bathroom. There was even excess or patching looking caulking in the lobby bathroom door. The shower water temperate stayed hot, there was no way of lowering the temperature (which by the way it’s a safety hazard

2026-07-23 via Nuitee
C
C1285JWmattb Family
10
Great hotel for family or business
Pros:

This is one of the best Homes2 Suites visits we’ve ever had. The hotel was very clean, the service was amazing and the food was awesome. Debra was exceptional in helping us getting us checked in and a few items we needed (extra towels, etc) she addressed immediately with no hesitation. She was amazing.

2026-07-18 via Tripadvisor
E
eiram2017 Business
10
Excellent Stay with Outstanding Breakfast Service
Pros:

I had a great stay at Home2. Room was spotless, the location was perfect for my meetings, and the breakfast service was a standout. Lydia, who helped during breakfast, was genuinely kind, attentive, and made the mornings feel easy. She really set a warm tone for the day.

2026-07-16 via Tripadvisor
F
Freedom55794151089 Business
10
Great atmosphere
Pros:

Lidia was great! She made my breakfast experience wonderful!

2026-07-16 via Tripadvisor
3
324celineh Business
10
A fantastic stay
Pros:

My stay was fantastic we where in town for a business trip and it was amazing
The breakfast was amazing with so many great selections Lidia was so sweet took time out of how busy she was keeping up with the breakfast bar to engage with us she was the sweetest

2026-07-16 via Tripadvisor
7
701elijahj Business Katy, Texas
10
Jazlin Samuels Great Supervisor !
Pros:

JAZLIN SAMUELS is top of the line when it came to hospitality,communication,readiness,patience,kindness,and respect. Will definitely recommend to other members,colleagues and etc. She made our stay even better than it started. 5 Stars !!!!

2026-07-13 via Tripadvisor
K
kendrap589 Business
10
Upward Bound UAPB Experience
Pros:

Jazlin was absolutely amazing! From the moment we arrived, she was warm, welcoming, and incredibly professional. She went above and beyond to ensure our group had everything we needed and made the check-in process smooth and stress-free. Her positive attitude, exceptional customer service, and willingness to assist made a lasting impression on our students and staff. Employees like Jazlin truly make a difference, and we are grateful for the outstanding hospitality she provided. Thank you for making our stay such a wonderful experience!

2026-07-12 via Tripadvisor
J
joeymE9852HA Business
10
Great customer service
Pros:

Crystal is an amazing customer representative helps with any questions or concerns

2026-07-05 via Tripadvisor
S
Sandra Maria extended_group hn
10
10 de 10 volvería contenta
Pros:

Hotel casi nuevo

2026-07-02 via Nuitee
W
waverlynr Family
10
A Home Away From Home
Pros:

Our experience here has been absolutely AMAZING!!! From the moment we made our reservation, Ms. Jazlin has made sure our stay was absolutely perfect!!! She made certain that we had the accommodations we needed for our stay, and definitely went above and beyond!!! Her customer service is TOP-TIER by far!!! She made sure she greeted us with a smile at each encounter, and genuinely inquired about how everything was going so far. Her service and genuine demeanor was greatly appreciated!!! She is great at what she does and truly cares about the customers!!! The rooms were clean, breakfast was great and we always felt welcomed!!! Thank you so much for this experience!!! If a raise is on the table, she is definitely deserving!!!

2026-06-29 via Tripadvisor
D
derickni Business
10
I love this Hilton
Pros:

There are closer Hilton‘s to my job but jazz always makes me feel like family so I would rather make the 25 minute drive to work every day and have them treat me like family!

2026-06-28 via Tripadvisor
M
M5618LIjoeyr Business
10
Great atmosphere
Pros:

Jaz was the most pleasant manager I’ve ever dealt with

2026-06-28 via Tripadvisor
Q
Quest695686 Solo travel
10
Customer Service
Pros:

I personally want to thank Deborah for her hospitality. I traveled to Houston for school and she went out of her way to make sure I was okay during my stay. She is the type of service you need! :) thanks!

2026-06-23 via Tripadvisor