Citadines Michel Hamburg

Hotels
•
Citadines
8.8 (7018 reviews)
Ludwig-Erhard-Straße 7 , Hamburg , de
+49 40 3006180

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Noise from nearby transport
Breakfast quality

Categories

Cleanliness
8.38
Rooms and kitchen area were clean, but some negative mentions about noise affecting overall experience.
Service
9.35
Staff was very friendly and check-in was smooth.
Location
9.89
Excellent location near city attractions and public transport.
Room Quality
8.34
Some rooms experienced noise disturbances, affecting comfort.
Amenities
8.87
Good kitchen facilities and free beverages in the lobby were appreciated.
Value for Money
8.33
Concerning higher breakfast prices and parking availability.
Food and Beverage
7.88
Breakfast ingredients were of lower quality, with no fresh fruits.
Overall Experience
9.35
Overall positive stay despite minor inconveniences, would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 13:29

Property Description

Convenient Location
Located near the River Elbe, Citadines Michel Hamburg is a stone's throw away from iconic landmarks such as St. Michaelis Church and the vibrant St. Pauli district.

Modern Amenities
Enjoy a comfortable stay in contemporary studios and apartments equipped with complimentary WiFi, a fully equipped kitchen, and entertainment options like a flat-screen TV with satellite channels and an iPod dock.

Easy Access to City Attractions
Explore Hamburg effortlessly with the hotel's proximity to the HafenCity, CHH (Congress Centre Hamburg), and the bustling city center filled with shops, cafés, and restaurants.

Ready to experience a blend of convenience and comfort in Hamburg? Book your stay at Citadines Michel Hamburg now!

Important information:

If you need cots, please contact the hotel directly. Cots are available upon request and must be confirmed in each case by the property.

If you require parking, please contact the hotel directly. Parking is available upon request only and must be confirmed in each case by the property.

Additional costs are not included in the total price and must be paid separately during your stay.

Final cleaning is included in the price. Daily cleaning can be ordered separately on-site for an additional charge. For stays of 6 nights, weekly cleaning is included.

When traveling with pets, please note that an extra charge of 20 Euro per pet, per night applies.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HAM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 22 per day.

Location

Guest Reviews

8.8
Based on 7018 reviews
Cleanliness: 8.38
Service: 9.35
Location: 9.89
Room Quality: 8.34
Amenities: 8.87
Value for Money: 8.33
Food and Beverage: 7.88
Overall Experience: 9.35
K
Kurt • solo_traveller • it
10
Pros:

Wirklich schön und super Lage damit man alles fußläufig erreichen kann

Cons:

Alles o.k.

2026-08-08 • via Nuitee
J
Julian • family_with_children • at
7
2026-08-08 • via Nuitee
H
Heidi • couple • de
6
2026-08-08 • via Nuitee
F
Franziska • solo_traveller • de
5
Pros:

Die Fotos sind irreführend und weichen stark von der tatsächlichen Situation der Zimmer ab.Die sehen eher aus wie eine billige Unterkunft in einem Motel, nicht wie den Bildern gehobener Standart und gepflegtes Gebäude.

2026-08-08 • via Nuitee
E
Elena • solo_traveller • cy
9
2026-08-07 • via Nuitee
A
Adam • solo_traveller • nz
8
2026-08-07 • via Nuitee
D
Dr. Stefan • couple • de
9
2026-08-07 • via Nuitee
J
Jan • couple • nl
9
Prima hotel om Hamburg te bezoeken
Pros:

Ligging, ruime studio, netjes en schoon, airco

Cons:

Geluid van de weg bij raam open

2026-08-07 • via Nuitee
H
Hasan Basri • solo_traveller • tr
9
Pros:

Çok merkezi konumda, dairede konakladık, birinci katta yorumların aksine hiç ses yoktu. Yataklar konforluydu, Çocuklar için açılır yatak var ve kurulumu kolay. Mutfak yemek hazırlamak için yeterli imkan sunuyor, çevrede alışveriş yapacağımız Edeka tarzı süpermarketler var.

Cons:

Nothing

2026-08-07 • via Nuitee
J
Janet • solo_traveller • ke
9
Wonderful hotel...liked the studio I was allocated.
Pros:

Good location near St Michael's Cathedral and walking distance to other tourist attractions. Near bus, tram and train services. Studio room was nice with the necessary equipment for a home-away-from-home stay. Friendly staff

Cons:

none

2026-08-07 • via Nuitee
U
Ursula • couple • es
9
Perfecto salvo desayuno autoservicio
Pros:

Habitación, ubicación

Cons:

Entiendo que ahora esté de moda eso de que ni te pongan los cubiertos en el desayuno… bueno, vale, nos adaptamos 😅. Pero que tampoco repasen la mesa y encima tengas que recogerlo todo tú en una bandejita y llevarlo al carrito, después de pagar 204€ por una noche en pareja… pues oye, como que desentona un poco.

Eso sí, mención aparte para la chica del desayuno, que iba a mil por hora y claramente estaba desbordada. Bastante hacía la pobre con todo lo que tenía encima.

2026-08-07 • via Nuitee
C
Carina • couple • de
7
Es war ein gelungener Aufenthalt und wir kommen gern wieder.
Pros:

Die Lage des Hotels war perfekt und die Mitarbeiter sehr freundlich. Ein Kaffeeautomat stand zur Nutzung immer am Empfang, das war eine sehr angenehmer Service. Die zusätzliche Buchung der Tiefgarage hat ohne Probleme funktioniert.

Cons:

Die Sauberkeit des Badezimmers kann unbedingt optimiert werden (Dusche)

2026-08-06 • via Nuitee
M
Manuel • solo_traveller • ch
9
2026-08-06 • via Nuitee
J
Jing • family_with_children • nl
8
2026-08-06 • via Nuitee
F
Florian • solo_traveller • de
10
Pros:

Tolle Lage und sehr komfortabel!

2026-08-05 • via Nuitee
R
Röder • couple • de
8
2026-08-05 • via Nuitee
K
Kapitän Henry Heimbach • solo_traveller • de
10
Pros:

Alles sauber und gepflegt. Besonders schön, der Vollautomat in der Lobby☕️
Bin auch schon öfters hier im Haus zu Gast, immer wieder gerne

2026-08-05 • via Nuitee
I
Irina • couple • nl
10
Pros:

Это было замечательно. Чисто, комфортно и тихо. В номере все есть для жизни. Внизу в холле кофеаппарат, газировка и чай в доступе и бесплатно. Холодильники со снеками и бесплатные зонты

2026-08-05 • via Nuitee
F
Friedhelm • couple • de
8
Insgesamt ein guter Eindruck. Wir würden diese Unterkunft wieder buchen.
Pros:

Gute Anbindung an die öffentlichen Verkehrsmittel. Sehr gute Schallisolierung für eine angenehme Nachtruhe.

Cons:

Teile der Apartments sind in einem schlechten Zustand. Klimaanlage defekt, Schranktüre aus der Halterung gefallen, Stahlschiene an der Eingangstüre steht gefährlich nach aussen - verletzungsgefahr. Außerdem wären Filzunterlagen an den Stühlen angenehm gegen laute Geräusche für den Gast und den Nachbarn.

2026-08-05 • via Nuitee
M
Michael • couple • de
8
2026-08-05 • via Nuitee