CHN Hotel Monterrey Santa Fe

Hotels
6.9 (640 reviews)
Zacatepec No. 100 Col. Valle Morelos , Monterrey , mx
+52 81 8150 2200

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Ubicación
La amabilidad del personal
Tranquilidad
Cons:
Sucio
Cucarachas
Falta de servicios

Categories

Cleanliness
4.79
Multiple reviewers mentioned issues with cleanliness, including cockroaches and dirty linens.
Service
9.26
Reviews highlighted positive treatment from staff, indicating good service.
Location
9.3
The location was frequently mentioned as a pro, particularly being close to the metro.
Room Quality
5.75
Mixed reviews on room comfort, with mentions of uncomfortable beds and issues with hygiene.
Amenities
6.78
Several reviews indicated a lack of basic amenities like hot water and coffee.
Value for Money
5.74
Many users felt the hotel was too expensive for the services and quality offered.
Food and Beverage
5.79
Comments describe limited and low-quality dining options.
Overall Experience
7.76
Despite frequent complaints, there were a few positive remarks about staff and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:01

Property Description

Convenient Location
Located just a 15-minute drive from Monterrey's city centre and right in front of Penitenciaria Metro Station, CHN Hotel Monterrey Santa Fe offers easy access to the city's attractions.

Comfortable Rooms
The rooms at CHN Hotel Monterrey Santa Fe are equipped with cable TV, a work desk, and a private bathroom with free toiletries, ensuring a comfortable stay for guests.

Convenient Amenities
Guests can enjoy 24-hour front desk service, a mini-market on site, tour desk assistance, luggage storage, and dry cleaning services at CHN Hotel Monterrey Santa Fe.

Book your stay at CHN Hotel Monterrey Santa Fe now for a convenient and comfortable experience in Monterrey.

Important information:

A deposit via bank transfer is required to secure your reservation (see Hotel Policies). The property will contact you with instructions after booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: MTY

Location

Guest Reviews

6.9
Based on 640 reviews
Cleanliness: 4.79
Service: 9.26
Location: 9.3
Room Quality: 5.75
Amenities: 6.78
Value for Money: 5.74
Food and Beverage: 5.79
Overall Experience: 7.76
E
Esteban • solo_traveller • mx
10
Pros:

Instalaciones muy limpias

2026-08-25 • via Nuitee
E
Esteban • solo_traveller • mx
9
2026-08-25 • via Nuitee
O
Ocampo Alvarez • couple • mx
8
Muy buena opción para un hotel sencillo y precio moderado
Pros:

La ubicación resultó muy bien para nosotros.
El desayuno estuvo bastante bueno, por lo recién hecho y muy suficiente

Cons:

Un poco más de limpieza y mejor funcionamiento de la tv

2026-08-24 • via Nuitee
M
Maria T Ramirez • extended_group • mx
8
Pros:

La limpieza de las habitaciones y baños, excelente.

Cons:

Se escucha mucho ruido de los huespedes de las otras habitaciones.

2026-08-17 • via Nuitee
V
Vazquez Ramirez • solo_traveller • mx
10
2026-08-17 • via Nuitee
A
Abraham Legaspi • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Los sillones de la habitación

2026-08-15 • via Nuitee
A
Abraham Legaspi • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Sugiero cambiar los sillones de la habitación

2026-08-15 • via Nuitee
A
Abraham Legaspi • solo_traveller • mx
8
Pros:

La ubicación

Cons:

Los sillones de la habitación

2026-08-15 • via Nuitee
J
Jorge Alberto Nezyani • extended_group • mx
9
Excelente hotel para moverte en Monterrey
Pros:

La cercanía al metro

Cons:

Se siente feo las calles al rededor

2026-08-05 • via Nuitee
L
Luis • family_with_children • mx
10
2026-08-05 • via Nuitee
R
Rodríguez • solo_traveller • mx
6
2026-08-04 • via Nuitee
A
Aarón Eduardo • solo_traveller • mx
9
2026-07-22 • via Nuitee
J
Jose • family_with_children • us
8
Si
Pros:

Todo me gusta del hotel

Cons:

Nada todo esta bien

2026-07-21 • via Nuitee
C
Cynthia • solo_traveller • mx
7
Pros:

Son amables en recepción

Cons:

Hay cucarachas en los cuartos.

2026-07-09 • via Nuitee
J
Jesenia • solo_traveller • mx
8
Cons:

La habitación se siente ya vieja además que solo había una conexión para el cargador y estaba lejos de la cama

2026-07-08 • via Nuitee
J
José Roberto • solo_traveller • mx
8
2026-07-06 • via Nuitee
T
Toño Gonzslez • solo_traveller • mx
10
.
Cons:

Yo se que en todos lados hay pero salieron cucarachitas al entrar a la habitacion

2026-07-04 • via Nuitee
M
Maria • extended_group • us
7
2026-06-29 • via Nuitee
M
Maria • family_with_children • us
7
2026-06-29 • via Nuitee
T
Thomas • solo_traveller • de
3
Pros:

Die Lage im Herzen des Arbeiterviertel.

Cons:

Hotel für Monteure.

2026-06-27 • via Nuitee