Best Western Tumwater-Olympia Inn

Hotels
•
Best Western
7.7 (218 reviews)
5188 Capitol Blvd SE , Olympia , US
+1 360-956-1235

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly, helpful staff
Excellent breakfast
Convenient location near attractions
Good amenities: hot tub, gym, business center
Many rooms are spacious and pleasant
Affordable/pleasant for many guests
Cons:
Instances of poor cleanliness (blood-stained mattress, hair in shower, toilet stains)
Occasional rude/front-desk staff reported
Hidden fees / price discrepancies reported
Maintenance issues (TV not working, shower fixture, slow sink)
Noise from rooms above / poor sound insulation
Hard beds and occasional unpleasant room odors

Categories

Cleanliness
5.5
Mixed reports: many guests noted clean rooms, but several serious complaints (blood-stained mattress, hair in shower, stains on toilet) and some maintenance/cleaning misses lead to a below-average cleanliness score.
Service
9.2
Predominantly very positive: staff repeatedly described as friendly, welcoming and helpful; isolated reports of rude front-desk behavior noted but outweighed by positive experiences.
Location
8.5
Generally positive: convenient proximity to local attractions (Tumwater Falls, Capitol) and considered a practical location by guests.
Room Quality
6.8
Mixed: several guests praised room size and comfort, but issues reported include non-working TV, hard beds, shower fixture problems, and occasional unpleasant odors, yielding a modestly below-average score.
Amenities
8.6
Strong: breakfast consistently praised, and amenities such as hot tub, gym and business center were noted positively by multiple guests.
Value for Money
6.5
Mixed to slightly negative: some guests found the hotel affordable and pleasant, while others reported hidden fees and higher-than-advertised charges, reducing perceived value.
Food and Beverage
9
Generally excellent: the breakfast/buffet was frequently described as excellent or very good; a few called it merely adequate, but overall sentiment is highly positive.
Overall Experience
7.5
Overall mixed-positive: many guests enjoyed friendly staff, good breakfast and adequate rooms, but several serious negatives (cleanliness incidents, occasional rude staff, pricing issues) tempered overall impressions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:40

Property Description

Convenient Location
Less than 3 miles from downtown Olympia, Best Western Tumwater Inn offers easy access to city attractions.

Comfortable Accommodations
Each contemporary room features cable TV, free toiletries, and cherry wood furnishings with white and cream linens for a cozy stay.

Delicious Breakfast Options
Start your day with a full hot breakfast and a build-your-own fruit salad bar, including cereal, waffles, and specialty breads.

Book your stay at Best Western Tumwater Inn for a relaxing and enjoyable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SEA

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: No
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.7
Based on 218 reviews
Cleanliness: 5.5
Service: 9.2
Location: 8.5
Room Quality: 6.8
Amenities: 8.6
Value for Money: 6.5
Food and Beverage: 9
Overall Experience: 7.5
C
Carla • couple • us
8
2026-10-27 • via Nuitee
P
priscilla • solo_traveller • us
10
Excellent
Pros:

Had no time for b/fast was running late

2026-10-20 • via Nuitee
S
Sandra • couple • us
9
We enjoyed our stay here especially because the staff were so friendly, capable, and effluent.
Pros:

The staff here were exceptionally nice! The breakfast was excellent and it was a nice room to eat in. It was conveniently near both Tumwater Falls and the Capitol Buildings. It was an affordable and pleasant place to stay but not fancyschmancy.

Cons:

The sink was draining kind of slow.

2026-09-19 • via Nuitee
T
Trevor • extended_group • us
1
Disappointed
Pros:

It was .3 miles from the job site

Cons:

Room was dirty TV did not work
Staff rude breakfast bad.
All sorts of hidden fees a two night stay through booking cost me 575 instead of the advertised 315

2026-09-16 • via Nuitee
A
Allyssa • couple • us
8
2026-09-14 • via Nuitee
E
Edwin • solo_traveller • at
8
2026-09-07 • via Nuitee
A
alan • solo_traveller • us
8
2026-09-07 • via Nuitee
R
Robert • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-09-01 • via Nuitee
D
Donovan • couple • us
7
2026-09-01 • via Nuitee
B
Benjamin • solo_traveller • us
1
2026-08-31 • via Nuitee
P
Pierre • family_with_children • fr
8
2026-08-20 • via Nuitee
A
Amanda • couple • us
8
2026-08-13 • via Nuitee
C
christopher • couple • us
10
2026-08-10 • via Nuitee
M
Magdalena • solo_traveller • us
10
Pros:

Everything

Cons:

Nothing

2026-07-23 • via Nuitee
F
Febe • solo_traveller • us
10
2026-07-20 • via Nuitee
J
Jessica • solo_traveller • us
8
2026-07-11 • via Nuitee
E
Elena • couple • us
8
Pros:

Ottimo

Cons:

-

2026-07-10 • via Nuitee
T
Theresia • couple • id
8
2026-07-08 • via Nuitee
G
Gordon • solo_traveller • us
7
2026-07-08 • via Nuitee
C
Crofoot • solo_traveller • us
9
2026-07-03 • via Nuitee