Best Western Plus Wilkes Barre Center City

Hotels
•
Best Western
8.8 (504 reviews)
77 E Market St , Wilkes-Barre , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean and comfortable rooms
Good breakfast
Cons:
Noise issues
Insects in the room
Dated decor
Limited variety in breakfast options

Categories

Cleanliness
8.3
Reviews mention clean rooms, but some had concerns about lack of insulation and a roach.
Service
9.3
Consistently praised staff performance and professionalism.
Location
9.3
Conveniently located near Kirby Center and appreciated by several guests.
Room Quality
8.3
Rooms are clean but some reviews mention issues with noise and dated decor.
Amenities
8.8
Facilities were good but a few amenities were noted as lacking.
Value for Money
9.3
Guests considered the hotel a great value for their stay.
Food and Beverage
8.3
Breakfast and restaurant food received mixed reviews, with some suggestions for improvement.
Overall Experience
8.8
Overall positive experiences with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 16:45

Property Description

Luxurious Accommodation
Best Western Plus Wilkes Barre Center City offers pet-friendly accommodation with free WiFi and cozy seating areas in select units. Enjoy the convenience of in-room coffee machines and complimentary toiletries for a comfortable stay.

Dining and Recreation
Indulge in seafood and steaks at Oyster restaurant or unwind with a drink at the on-site bar. Guests can bask in the sun on the terrace or take a refreshing dip in the seasonal outdoor pool, adding a touch of relaxation to your stay.

Convenient Amenities
Benefit from free private parking and the option of airport shuttle service for seamless travel arrangements. Explore the Sundry shop for any essentials you may need during your visit.

Book now for a delightful stay at Best Western Plus Wilkes Barre Center City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Sep 12, 2025 until Sat, May 30, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: AVP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 42.14
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
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Guest Reviews

8.8
Based on 504 reviews
Cleanliness: 8.3
Service: 9.3
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 9.3
Food and Beverage: 8.3
Overall Experience: 8.8
S
susan • solo_traveller • us
10
Good
Pros:

The room was very nice. The staff were great. The breakfast was amazing.

Cons:

Parking is tight. The person across the room from me was smoking. They also had a dog. They were going in and out letting the door slam.

2026-05-02 • via Nuitee
M
Malcolm • couple • ca
8
Grand old hotel
Pros:

Good

2026-05-01 • via Nuitee
S
Sherry • solo_traveller • us
10
2026-04-30 • via Nuitee
G
Gonzalez • solo_traveller • us
10
I would pick this place over again. Very pleasant stay!
Pros:

The staff was very friendly and helpful.

2026-04-30 • via Nuitee
M
Michael • couple • us
7
2026-04-30 • via Nuitee
C
Clayton Charles • couple • us
10
stayed to see a show nextdoor
Pros:

nice room with great breakfast

Cons:

the dispenser in the bathroom needed to be refulled

2026-04-28 • via Nuitee
M
Matthew • solo_traveller • us
10
2026-04-27 • via Nuitee
C
Carlos • couple • ca
9
Great stay downtown
Pros:

The hotel staff was great and welcoming. The room was clean and comfortable. The Tv channels were Amazing. Breakfast was great.

Cons:

The property is an old property and it will be great to have a refresh in decoration.

2026-04-23 • via Nuitee
E
Elizabeth • couple • us
10
Easy to book very clean and accommodating
Pros:

Good location

2026-04-18 • via Nuitee
M
Meier • couple • us
10
2026-04-17 • via Nuitee
S
slack-foust • solo_traveller • us
8
2026-04-14 • via Nuitee
D
Diane • extended_group • us
10
Relaxing. Loved auto door opening
Pros:

Location, staff helpful, and clean

2026-04-14 • via Nuitee
C
Clarke • couple • us
10
Relaxing, elegant, exceeded expectations
Pros:

Great location within the city, everything was in walking distance and the city felt incredibly safe at night.

2026-04-13 • via Nuitee
N
Nicole • extended_group • us
9
Service was great, facility clean but needs to be updated.
Pros:

The employees really care about the guests and take care of the property.

Cons:

Just dated and old.

2026-04-13 • via Nuitee
J
Jason • family_with_children • us
10
2026-04-11 • via Nuitee
P
Peterson • solo_traveller • us
10
Pros:

Breakfast was fine; many options. Nice to eat in a dining room! Location was perfect for my purposes, and parking worked well. Able to walk in city to places of interest to me.

2026-04-08 • via Nuitee
S
Stephen T • solo_traveller • us
10
Great place to stay in town
Pros:

In town for a bridal shower, this is a short walk from town. Lovely staff and room. Can’t wait to return

Cons:

Nothing of note

2026-03-30 • via Nuitee
C
Cathy Somerday • family_with_children • us
10
2026-03-30 • via Nuitee
W
William • couple • us
6
Pros:

Location was great for downtown

Cons:

Many mentioned in comments about the bar and restaurant but they no longer have either and we were not informed that they closed until we checked in.

2026-03-29 • via Nuitee
H
Howard • solo_traveller • us
9
😁
Pros:

It was a very good day issues

Cons:

Easy peasy

2026-03-26 • via Nuitee