Holiday Inn Express & Suites Norwood-Boston Area by IHG

Hotels
•
IHG
8.2 (100 reviews)
225 Norwood Park S, Norwood, Massachusetts, 02062 , Norwood , US
+1 781-769-0060

listing image 1
Show all photos

Facilities

Fitness facilities
ATM/banking
Free breakfast
Safe-deposit box at front desk
Smoke-free property
Wheelchair accessible parking
Assistive listening devices available
Snack bar/deli
Free self parking
Free continental breakfast
See all facilities

Review Highlights

Pros:
Clean and spacious rooms
Comfortable beds
Friendly and helpful staff (multiple mentions)
Updated breakfast area and good variety
Convenient location
Cons:
Reports of mold in showers and other maintenance issues
Inconsistent breakfast quality (eggs, juice)
Thin walls/noise in some rooms
Occasional room assignment issues
One reported theft and lack of follow-up by front desk

Categories

Cleanliness
7.6
Rooms are often described as clean, but multiple guests reported mold around shower caulking, a detached shower dispenser, and occasional plumbing issues.
Service
8.9
Staff are frequently called courteous and helpful (several mentions by name), though some guests noted staff are not always proactive and one guest reported the front desk did not investigate a lost wallet.
Location
8.6
Convenient location for nearby attractions (close to the skating rink) and situated in a quiet business park; about 40 minutes to downtown Boston.
Room Quality
8.1
Many guests praised comfortable king beds and spacious, modern rooms; however, some reported issues like mold in showers, odd room assignments, and thin walls/noise.
Amenities
8.4
Breakfast area has been updated and features amenities like an automatic pancake machine; other amenities were not widely discussed but overall appeared adequate.
Value for Money
8.2
Standard quality for this hotel tier.
Food and Beverage
7.5
Breakfast received mixed feedback — many appreciated the variety and coffee, but some reported powdered-tasting eggs, dry turkey sausage, and watered-down juice.
Overall Experience
8.3
Majority of stays were described as great or excellent with clean rooms and friendly staff, but occasional serious negatives (noise, maintenance issues, and an isolated theft report) impacted some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:39

Property Description

Amenities
The hotel offers a fitness center and complimentary wireless internet access. Enjoy a daily complimentary continental breakfast at the snack bar/deli.
Business Services
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Room Features
Guest rooms include air conditioning, refrigerators, flat-screen TVs, and free wired and wireless internet access. The private bathrooms have complimentary toiletries and hair dryers for your convenience. Reach local spots with ease with free local calls available.

To experience comfort and convenience during your stay, book now at Holiday Inn Express & Suites Norwood-Boston Area.

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-in and contactless check-out are available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BOS

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Guests are provided with free hand sanitizer

See all policies

Location

Guest Reviews

8.2
Based on 100 reviews
Cleanliness: 7.6
Service: 8.9
Location: 8.6
Room Quality: 8.1
Amenities: 8.4
Value for Money: 8.2
Food and Beverage: 7.5
Overall Experience: 8.3
G
George • family_with_children
10
Pros:

Great branch

2023-12-07 • via Nuitee
N
Nelson
6
Pros:

Room had comfortable king bed and was clean However, bathroom in need of repair. Shower shampoo dispenser was found on shower stall floor and appeared to come unglued from tile. Breakfast was good with lots of options. Property interior a bit dated, but clean. Breakfast area definitely updated and modern. Staff was courteous and friendly.

2023-12-06 • via Nuitee
R
Rebecca
10
Pros:

Very convenient

2023-11-30 • via Nuitee
D
Doris • family
8
Pros:

Amazing stay

2023-11-25 • via Nuitee
J
Jose • friends
10
Pros:

This is a nice property in quiet business park. I enjoyed my one night stay and would stay here again if I was in the area. Below I will list some of the things the property management should improve on to take this place over the top.

- Staff is nice but don't go out of their way to make you feel special. They mostly spend their time in the office so you have to wait until they pop out to help you. Check-in process was fast and seamless since I had booked with Expedia and they had all my info. Key was ready for me and my request of a QUIET room was met.

- Room was clean, beds were very comfortable and basically has everything you need to have a good night sleep.
The bathroom was in nice as well except for the mold building up around the caulking in the shower, this was not a deal breaker for me but definitely something management should address.

- Regarding breakfast, coffee tasted very good, eggs tasted like they were made from a powdered substance, turkey sausage was dry, pork sausage was good, best part of the breakfast. Everything else tasted like a continental breakfast should taste. Oh yeah, don't have the juice, it's very watered down which makes it taste like water with a few drops of color and sugar.

2023-11-11 • via Nuitee
P
Praveen
10
Pros:

Breakfast wasn’t that great. Needs improvement.

2023-10-25 • via Nuitee
J
Judy • partner
10
Pros:

Great stay friendly staff decent breakfast thanks

2023-10-16 • via Nuitee
K
Kimberly • partner
8
Pros:

Fast and easy check in and check out process. Room was huge and very clean. Would recommend.

2023-10-14 • via Nuitee
D
Dave
2
Thin walls
Pros:

The place was busy, with too much noise. Could not sleep.

2023-10-12 • via Nuitee
S
Scott • partner
10
Pros:

Everything was perfect. Thank you.

2023-10-09 • via Nuitee
A
Ashley • family
10
Pros:

Great breakfast!

2023-10-08 • via Nuitee
A
Ashley • family
10
Pros:

Close to the skating rink!

2023-10-08 • via Nuitee
B
Brenda • family
6
Pros:

We requested with the reservation for my 2 rooms to be together. One was on the 3rd floor and the other was on the first floor. They said they gave me a suite on the first floor, it was a king bed with a jet tub next o the wall on left side of king bed. VERY strange. Not happy rooms were so far apart!!

2023-10-08 • via Nuitee
K
Karen
10
Pros:

The room was clean and large enough for four people

2023-10-04 • via Nuitee
S
Sharrieffa
2
Not a good stay
Pros:

As I was checking in, I left my wallet on the counter, when I came back it was gone. It was a late check in, not many people coming in and out. The front desk person wouldn’t run back the tape to see who took it. The sink was stopped up. It was loud. Not a good stay. Mold in the shower. I never do reviews, but I had to do this one.

2023-10-03 • via Nuitee
M
Melissa • family
10
Pros:

I enjoyed everything

2023-09-29 • via Nuitee
T
Tyan
10
Pros:

Good stay, no problems.

2023-09-29 • via Nuitee
J
Jorge
10
Pros:

Clean and quiet

2023-09-28 • via Nuitee
J
Janet • family
8
Pros:

Hotel was in great location & staff was very good

2023-09-25 • via Nuitee
C
Charles • family
10
Pros:

Melissa and the staff very helpful.

2023-09-21 • via Nuitee