Kumamoto Tokyu REI Hotel

Hotels
8 (538 reviews)
Chuo-ku Shinshigai 7-25 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Comfortable rooms
Good breakfast
Cons:
Cleanliness concerns
Limited amenities
Noise from neighboring rooms

Categories

Cleanliness
7.33
Some reviews indicate concerns about cleanliness, particularly in the bathroom.
Service
8.8
Numerous mentions of excellent and helpful staff interactions.
Location
8.84
Conveniently located near transport and points of interest.
Room Quality
7.79
Most rooms are comfortable with some being new and clean.
Amenities
7.32
Adequate amenities with room for improvement, particularly in bathroom facilities.
Value for Money
8.28
Favorable balance of price to quality, many reviews mentioning good value.
Food and Beverage
7.83
General satisfaction with breakfast options; some items mentioned as lacking.
Overall Experience
7.8
Most experiences are positive with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:57

Property Description

Convenient Location
Located just minutes away from local attractions such as Kumamoto Castle and Suizenji Park, Kumamoto Tokyu REI Hotel offers the perfect blend of accessibility and comfort. Guests can easily explore the city with Seven Eleven and Shinshigai shopping arcade within walking distance.

Comfortable Accommodation
Each air-conditioned room at Tokyu REI Kumamoto Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, fridge, and electric kettle. The en suite bathroom features both shower facilities and a bathtub, along with complimentary toiletries.

Accessible Facilities
With a 24-hour front desk and facilities for disabled guests, the hotel ensures a hassle-free stay for all visitors. Laundry services are also available, adding to the convenience of your experience.

Book your stay at Kumamoto Tokyu REI Hotel now for a memorable and stress-free visit to Kumamoto!

Important information:

The parking lot is small, with parking spaces for a few vehicles.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 538 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
R
Rieko • couple • jp
9
2026-01-31 • via Nuitee
K
Kely Liliana • couple • pe
9
Muy Buena
Pros:

La cercania a la estacion de bus y centro comercial con restaurantes y tiendas.

2026-01-28 • via Nuitee
Y
Yoshitaka • extended_group • jp
8
場所、金額、スタッフ対応は大変満足
Pros:

場所が最高

Cons:

掃除はイマイチ
前の宿泊者のカミソリのカバーが残っていた

2026-01-26 • via Nuitee
R
Ryota • solo_traveller • tw
9
2026-01-26 • via Nuitee
T
Taeko • couple • jp
10
2026-01-23 • via Nuitee
S
souzo • couple • jp
9
2026-01-20 • via Nuitee
Y
YUKA • extended_group • jp
8
2026-01-20 • via Nuitee
R
rena • extended_group • jp
8
Pros:

スタッフさんの対応がとても親切でした

2026-01-20 • via Nuitee
H
HARUO • solo_traveller • jp
7
静かでした。
Pros:

高菜めし、だご汁の朝食は懐かしかったです。その他のおかずの品数が少ない気がしました。
部屋が新しくて綺麗でした。

Cons:

寝間着は、パジャマ(甚兵衛)タイプがよかったです。
バスルームに換気扇がなかったと思います。
受付の辺りにでも、コーヒーサービスが欲しかったです。

2026-01-20 • via Nuitee
Y
yasushi • solo_traveller • jp
6
2026-01-20 • via Nuitee
K
Keiji • extended_group • jp
8
快適に滞在する事が出来、ありがとうございました。
Pros:

清潔感があり、朝食バイキングも種類が豊富で美味しく頂けました。

Cons:

車利用でしたが、車寄せがあれば良かったなと

2026-01-19 • via Nuitee
R
Ryoko • extended_group • jp
5
Pros:

部屋がきれいでした。
すき家が隣りにあって飲食店も近くに多い立地で便利でした。

Cons:

浴槽の水の出が悪かったです。

2026-01-19 • via Nuitee
K
KAORU • solo_traveller • jp
5
2026-01-19 • via Nuitee
F
furumoto • extended_group • jp
8
2026-01-19 • via Nuitee
コウジ • solo_traveller • jp
6
2026-01-18 • via Nuitee
コウジ • solo_traveller • jp
6
2026-01-18 • via Nuitee
花井 • solo_traveller • jp
6
2026-01-17 • via Nuitee
T
TOMOKATSU • solo_traveller • jp
8
Pros:

場所が良かった。

2026-01-15 • via Nuitee
K
kunikazu • couple • jp
9
2026-01-13 • via Nuitee
S
SIGEKI • extended_group • jp
10
快適な旅行に必要な場所でした。
Pros:

ホテルが場所が都合良く大変満足できました。

Cons:

特にありません

2026-01-04 • via Nuitee