Kumamoto Tokyu REI Hotel

Hotels
8 (538 reviews)
Chuo-ku Shinshigai 7-25 , Kumamoto , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Physical distancing rules followed
Hand sanitizer in guest room and key areas
See all facilities

Review Highlights

Pros:
Great service
Convenient location
Comfortable rooms
Good breakfast
Cons:
Cleanliness concerns
Limited amenities
Noise from neighboring rooms

Categories

Cleanliness
7.33
Some reviews indicate concerns about cleanliness, particularly in the bathroom.
Service
8.8
Numerous mentions of excellent and helpful staff interactions.
Location
8.84
Conveniently located near transport and points of interest.
Room Quality
7.79
Most rooms are comfortable with some being new and clean.
Amenities
7.32
Adequate amenities with room for improvement, particularly in bathroom facilities.
Value for Money
8.28
Favorable balance of price to quality, many reviews mentioning good value.
Food and Beverage
7.83
General satisfaction with breakfast options; some items mentioned as lacking.
Overall Experience
7.8
Most experiences are positive with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 08:57

Property Description

Convenient Location
Located just minutes away from local attractions such as Kumamoto Castle and Suizenji Park, Kumamoto Tokyu REI Hotel offers the perfect blend of accessibility and comfort. Guests can easily explore the city with Seven Eleven and Shinshigai shopping arcade within walking distance.

Comfortable Accommodation
Each air-conditioned room at Tokyu REI Kumamoto Hotel is thoughtfully equipped with modern amenities including a flat-screen TV, fridge, and electric kettle. The en suite bathroom features both shower facilities and a bathtub, along with complimentary toiletries.

Accessible Facilities
With a 24-hour front desk and facilities for disabled guests, the hotel ensures a hassle-free stay for all visitors. Laundry services are also available, adding to the convenience of your experience.

Book your stay at Kumamoto Tokyu REI Hotel now for a memorable and stress-free visit to Kumamoto!

Important information:

The parking lot is small, with parking spaces for a few vehicles.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: KMJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Groups

    No special conditions apply for groups.

Location

Guest Reviews

8
Based on 538 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.79
Amenities: 7.32
Value for Money: 8.28
Food and Beverage: 7.83
Overall Experience: 7.8
鈴木 • solo_traveller • jp
8
2026-03-27 • via Nuitee
C
Chiou Chih-Hao • family_with_children • tw
9
2026-03-21 • via Nuitee
C
Chong • solo_traveller • my
9
Pros:

Good location. Very near to bus station

2026-03-20 • via Nuitee
C
Christian • solo_traveller • de
9
Pros:

The breakfast is very good.

2026-03-16 • via Nuitee
K
kATSUMI • solo_traveller • jp
10
2026-03-13 • via Nuitee
M
Miranda • solo_traveller • au
9
Good location for bus trips
Pros:

We travelled from Fukuoka to Kumamoto and from Kumamoto to kargoshima by bus. We also took the bus to Mount Aso. The hotel is next to the bus terminal, making it very convenient for our trips.

Cons:

Nil

2026-03-10 • via Nuitee
T
takayuki • solo_traveller • jp
6
2026-03-09 • via Nuitee
S
Shinichi • couple • jp
9
快適
Pros:

コストが安い

2026-03-06 • via Nuitee
M
makihara • couple • jp
7
2026-03-04 • via Nuitee
S
SAHEUN • solo_traveller • kr
10
Pros:

시내 한복판이었음에도 조용했다. 직원들이 매우 친절하고 상냥했다. 위치도 최고

Cons:

방 책상 밑에서 그전에 사람이 두고 간 양말이 나왔다. 청소를 좀 더 신경써야 할듯

2026-02-27 • via Nuitee
R
Rieko • couple • jp
9
2026-01-31 • via Nuitee
K
Kely Liliana • couple • pe
9
Muy Buena
Pros:

La cercania a la estacion de bus y centro comercial con restaurantes y tiendas.

2026-01-28 • via Nuitee
R
Ryota • solo_traveller • tw
9
2026-01-26 • via Nuitee
Y
Yoshitaka • extended_group • jp
8
場所、金額、スタッフ対応は大変満足
Pros:

場所が最高

Cons:

掃除はイマイチ
前の宿泊者のカミソリのカバーが残っていた

2026-01-26 • via Nuitee
T
Taeko • couple • jp
10
2026-01-23 • via Nuitee
Y
YUKA • extended_group • jp
8
2026-01-20 • via Nuitee
H
HARUO • solo_traveller • jp
7
静かでした。
Pros:

高菜めし、だご汁の朝食は懐かしかったです。その他のおかずの品数が少ない気がしました。
部屋が新しくて綺麗でした。

Cons:

寝間着は、パジャマ(甚兵衛)タイプがよかったです。
バスルームに換気扇がなかったと思います。
受付の辺りにでも、コーヒーサービスが欲しかったです。

2026-01-20 • via Nuitee
R
rena • extended_group • jp
8
Pros:

スタッフさんの対応がとても親切でした

2026-01-20 • via Nuitee
Y
yasushi • solo_traveller • jp
6
2026-01-20 • via Nuitee
S
souzo • couple • jp
9
2026-01-20 • via Nuitee