Best Western Plus Goulburn

Hotels
•
Best Western Plus
9.2 (1378 reviews)
77 Lagoon Street , Goulburn , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Excellent service
Spacious rooms
Convenient location
Comfortable beds
Cons:
Issues with cleanliness in some areas
Uncomfortable pillows
Personality of some staff
Limited lounge space

Categories

Cleanliness
9.01
Cleanliness is generally noted as high, though some reviews mention room-related issues.
Service
9.48
Service received positive remarks, particularly mentioning staff like Jackie providing excellent assistance.
Location
9.52
Location is frequently praised for its convenience and proximity to amenities.
Room Quality
8.97
Rooms are described as spacious and well-equipped, but some critiques mention comfort issues.
Amenities
9
Amenities such as breakfast and EV chargers receive positive feedback.
Value for Money
9.46
Positive reviews suggest that the stay is worthwhile for the facilities offered.
Food and Beverage
8.51
Breakfast received acclaim, but some reviews did not mention food experiences.
Overall Experience
9.68
Overall experiences are largely positive with highlighted customer service and room quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:19

Property Description

Luxurious Accommodation
Best Western Plus Goulburn offers modern and comfortable rooms with free WiFi and satellite TV. The hotel's convenient location provides easy access to shops and dining options, making it an ideal choice for travelers.

Dining and Entertainment
Guests can enjoy delicious meals at Cascades Restaurant & Bar, open for breakfast, lunch, and dinner. The Atrium Lounge is perfect for relaxing with a drink or a cup of coffee throughout the day.

Relaxation and Leisure
Unwind in style with some rooms featuring a spa bath or a balcony. The hotel also offers free parking and is just a short drive away from popular attractions like Goulburn Brewery and 'The Big Merino'.

Book your stay at Best Western Plus Goulburn now for a memorable experience!

Important information:

Please note the full amount of the reservation will be charged at the time of booking.

Please note that there is a 1% charge for Visa & Mastercard and a 2% charge for American Express & Diners cards.

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Please note that the full amount of the reservation is due before arrival. will send a confirmation with detailed payment information. After full payment is taken, the property's details, including the address and where to pick up the keys, will be sent to you by email.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CBR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for AUD 30 per person per night when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1378 reviews
Cleanliness: 9.01
Service: 9.48
Location: 9.52
Room Quality: 8.97
Amenities: 9
Value for Money: 9.46
Food and Beverage: 8.51
Overall Experience: 9.68
R
Ray • solo_traveller • au
10
Pros:

Best bed ever 😴 so comfortable in our room. Great value for money

Cons:

Nothing it was good value for money

2026-05-02 • via Nuitee
S
Sallie • couple • au
8
2026-04-29 • via Nuitee
A
Amanda • solo_traveller • au
10
Pros:

The size of the rooms and the comfortable beds.

2026-04-26 • via Nuitee
A
Anthony • family_with_children • au
10
2026-04-26 • via Nuitee
N
Nicky • solo_traveller • au
7
It was a great place to stay for an overnighter.
Pros:

The size of the room was great. The bed was comfortable.

Cons:

There was a strange smell in the bathroom when I arrived and the walls to the next room were very thin. I was placed in a room next door to 2-3 young guys who stayed up late loud talking, laughing and playing cards which disturbed my sleep.

2026-04-24 • via Nuitee
P
Passe-De Silva • family_with_children • au
9
2026-04-24 • via Nuitee
K
Kaarina • extended_group • au
9
comfortable, plenty of room for 3 adults.
Pros:

Apartment large, plenty of room. Larrge bedrooms with comfortable beds. Good sized kitchen with everything required if you did decide to self cater. large roomy bathroom, with a large soaking tub.
Great breakfast.

Cons:

There was nothing we did not like.

2026-04-23 • via Nuitee
M
Mark • couple • au
8
Exceeded expectations
Pros:

Warm welcome from reception, the room was spotless, the bed comfy and room quiet at night, great breakfast in attached cafe and overnight charging for EV.

Cons:

Hole in net curtains

2026-04-22 • via Nuitee
T
Terry • solo_traveller • au
10
2026-04-21 • via Nuitee
C
Christina • couple • au
7
good
Cons:

Toilet was downstairs from the bathroom

2026-04-20 • via Nuitee
S
Scott • couple • au
10
Roomy, quiet, comfy, and warm
Pros:

Room was large with plenty of space. The spa bath was a fantastic bonus. The kitchen was tiny but suitable to our needs. The loft setting was great to create two different living spaces with seating at both levels. Heaters also available on both levels which really helped with the cold mornings.

2026-04-19 • via Nuitee
K
Kim • solo_traveller • au
9
Clean and comfortable
Pros:

Clean and accessible to everything

Cons:

2 queen beds. Would prefer a queen and 2 single beds

2026-04-19 • via Nuitee
D
Donnella • solo_traveller • au
7
Pros:

Convenient not far off highway

Cons:

Was a little expensive for how old and outdated it was

2026-04-19 • via Nuitee
C
Combat Wombat • couple • au
9
2026-04-16 • via Nuitee
I
Ivars • family_with_children • au
8
VERY GOOD
Pros:

LOCATION, FACILITIES, OVERALL, VERY GOOD HOTEL

Cons:

RECEPTION SHOULD BE OPEN 24/7

2026-04-14 • via Nuitee
D
David • solo_traveller • au
9
2026-04-11 • via Nuitee
R
Rachael • family_with_children • au
10
Great for families
Pros:

We booked on the way from Melbourne to Sydney. It was very clean and the beds were very comfortable. It was a short walk into town where we had a yummy pho at Noi.
For myself and my four kids we had a King room, that had a King bed downstairs and 4 singles up stairs and so much space for us all. Would definitely stay there again.

2026-04-09 • via Nuitee
S
Scott • family_with_children • au
8
Everything we needed.
Pros:

Location, space to park a long vehicle and trailer. Nice, quiet and clean room.

2026-04-06 • via Nuitee
L
Laura • family_with_children • au
10
Great stay!
Pros:

Clean and comfortable rooms

2026-04-05 • via Nuitee
2
220jiay • Family
10
Goulburn stopover
Pros:

Has a full kitchen which is so helpful when traveling with kids. Comfortable beds.

2026-04-03 • via Tripadvisor