My Story Hotel Rossio

Hotels
9 (2806 reviews)
Praça D.Pedro IV, 59 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Small rooms
Issues with cleanliness
Limited amenities

Categories

Cleanliness
8.46
Mixed reviews on cleanliness, with some mentioning cleanliness issues like pests.
Service
9.43
Numerous reviews highlight friendly and attentive staff.
Location
9.97
Repeated mentions of excellent, central location, making it easy to explore the area.
Room Quality
8.42
Some guests found the rooms small and lacking in certain amenities.
Amenities
8.45
Amenities were mentioned as lacking in variety, but generally satisfactory.
Value for Money
9.41
Good value considering the location and overall experience.
Food and Beverage
8.46
Breakfast quality varied; some found it lacking in variety.
Overall Experience
9.43
Overall positive experiences noted, with several reviewers expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodation
Indulge in comfort at My Story Hotel Rossio, where each room is equipped with air conditioning, a minibar, and a private bathroom stocked with free toiletries.

Convenient Amenities
Benefit from our 24-hour front desk, restaurant, and bar services. Additionally, take advantage of luggage storage for a hassle-free stay.

Prime Location
Perfectly situated in Rossio, with popular landmarks such as Chiado and Liberty Avenue just steps away. Lisbon Portela Airport is a short 6 km drive, making travel a breeze.

Experience the epitome of comfort and convenience at My Story Hotel Rossio. Book now for an unforgettable stay!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Please note that invoice details cannot be changed after check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2806 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
D
Dwi • solo_traveller • id
8
2026-05-09 • via Nuitee
M
Manoela • solo_traveller • ie
10
Pros:

Tudo perfeito!

Cons:

..

2026-05-07 • via Nuitee
S
Shqipe • solo_traveller • ch
9
2026-05-07 • via Nuitee
S
Stefania • family_with_children • it
10
2026-05-06 • via Nuitee
L
Lily • couple • ca
10
Great view of Rossio square and the castle. Great staff.
2026-05-05 • via Nuitee
L
laura • couple • it
9
2026-05-05 • via Nuitee
A
Andreas • extended_group • de
9
2026-05-03 • via Nuitee
L
LUC • couple • fr
8
Cons:

L'espace Petit déjeuner au 1er étage n'est pas suffisamment grand.
Machines à café rudimentaires.
Ouverture à 7 H, donc pas de petit déjeuner possible le jour du départ

2026-05-02 • via Nuitee
M
Manuel • family_with_children • de
7
Nettes und gut gelegenes Hotel für eine Städtereise
Pros:

Gut gelegenes Stadthotel. Freundliche Personen am Empfang. Zimmer zum Rossio-Platz haben eine schöne Aussicht, gute Fenster halten den Stadtlärm draussen. Moderne Einrichtung und sauber. Zu empfehlen für einen Städtetrip.

Cons:

Frühstücksraum ist recht schön aber zu klein für die Gästeanzahl und nicht gut organisiert. Der Kaffee ist furchtbar verglichen mit dem, was man sonst in der Stadt bekommt. Es gibt leider keine Lobby, wo man sich aufhalten kann, nur zwei Sessel an der Rezeption.

2026-05-01 • via Nuitee
E
Evelyn • extended_group • ca
9
Great location, friendly staffs. Will stay here again if I come to Lisbon in the future
Pros:

Centrally located right at the square with lots of restaurants and shops around

Cons:

The charging outlets are hard to access. It is hidden behind the head board of the bed, had to wire through the hole to plug in.

2026-04-30 • via Nuitee
B
Barbara • couple • at
9
2026-04-29 • via Nuitee
M
Maria Fe • family_with_children • es
9
Para recomendar
Pros:

La ubicación es perfecta y el personal muy amable y profesional
La acogida a la llegada fue inmejorable.

Cons:

El buffet de desayuno puede mejorar: más opciones de pan, mejor tostadora, las opciones de dulce

2026-04-29 • via Nuitee
J
Jens Uwe • family_with_children • ch
8
Guter Ausgangspunkt für die Erkundung der Innenstadt
Pros:

Das Hotel liegt für die Erkundung der Innenstadt ideal am Rossio-Platz. Wir hatten eine schöne Aussicht auf den Platz und die Burg. Das Bad hatte ein großes Fenster, war dadurch angenehm hell und gut zu belüften. Die geräumige Dusche war komfortabel. Die Fenster hatten eine gute Schallisolierung, so dass der Lärm rund um die Uhr vom Rossio-Platz bei geschlossenen Fenstern recht gut ausgeblendet wurde. Das Personal vor allem am Empfang war sehr freundlich. Das Ambiente im Hotel inkl. Restaurant / Frühstücksraum ist ansprechend.

Cons:

Das Zimmer selbst war ziemlich eng, mit unseren Koffern geöffnet war nicht mehr viel Platz übrig. Beim Frühstück gab es manchmal Engpässe mit den beliebteren Speisen, z.B. waren die Tomaten fast immer vergriffen. An einem Tag gab es keine normale Kuhmilch, sondern nur laktosefreie oder Sojamilch.

2026-04-29 • via Nuitee
J
José Alberto • couple • br
8
Muito bom hotel
Pros:

Localização, simpatia e atendimento

Cons:

Travesseiros

2026-04-28 • via Nuitee
K
KWON • solo_traveller • kr
6
Pros:

호텔위치/근처 마트 있음
침실/드레스룸/쇼파룸/화장실
분리가 되어 있어 좋았어요

Cons:

1)객실내 조명 개선되어야함(모든 조명이 스탠드여서 전체 룸이 너무 어둡고 스탠드는 눈이 너무 부심
2)호텔 입구 찾기 너무 어려움
~지나칠 정도로 입구 같지 않고
입구앞에 레스토랑 테이블들이 있어서 호텔 입구가 보이지 않는다.
3)데스크 직원들 불친절함

2026-04-28 • via Nuitee
B
Ben • family_with_children • nl
8
Prima lokatie en vriendelijk personeel
Pros:

De ligging van het hotel was top, en personeel en kamers waren goed

2026-04-28 • via Nuitee
F
Froydis • extended_group • no
9
Flott hotell midt i byen
Pros:

Sentral beliggenhet og hygglig personale til god pris

2026-04-28 • via Nuitee
U
Uwe • solo_traveller • de
10
Pros:

Die Lage vom Feinsten, der Service war top. Gastronomie direkt vor der Tür und ebenfalls eine Hopp on hopp of Bushaltestelle. Bodentiefe schalldichte Fenster. Die Zimmergröße war recht klein, aber modern eingerichtet mit TV im Spiegel und Minibar, sowie Kaffee. Frühstück okay. Für ein paar Tage eine klare Empfehlung

Cons:

Alles gut....

2026-04-27 • via Nuitee
C
Christine • extended_group • ch
10
2026-04-27 • via Nuitee
M
Maureen • couple • us
8
2026-04-26 • via Nuitee