My Story Hotel Rossio

Hotels
9 (2893 reviews)
Praça D.Pedro IV, 59 , Lisbon , pt

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Small rooms
Issues with cleanliness
Limited amenities

Categories

Cleanliness
8.46
Mixed reviews on cleanliness, with some mentioning cleanliness issues like pests.
Service
9.43
Numerous reviews highlight friendly and attentive staff.
Location
9.97
Repeated mentions of excellent, central location, making it easy to explore the area.
Room Quality
8.42
Some guests found the rooms small and lacking in certain amenities.
Amenities
8.45
Amenities were mentioned as lacking in variety, but generally satisfactory.
Value for Money
9.41
Good value considering the location and overall experience.
Food and Beverage
8.46
Breakfast quality varied; some found it lacking in variety.
Overall Experience
9.43
Overall positive experiences noted, with several reviewers expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodation
Indulge in comfort at My Story Hotel Rossio, where each room is equipped with air conditioning, a minibar, and a private bathroom stocked with free toiletries.

Convenient Amenities
Benefit from our 24-hour front desk, restaurant, and bar services. Additionally, take advantage of luggage storage for a hassle-free stay.

Prime Location
Perfectly situated in Rossio, with popular landmarks such as Chiado and Liberty Avenue just steps away. Lisbon Portela Airport is a short 6 km drive, making travel a breeze.

Experience the epitome of comfort and convenience at My Story Hotel Rossio. Book now for an unforgettable stay!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Please note that invoice details cannot be changed after check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2893 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
R
Ráberhoffer • couple • hu
10
2026-07-03 • via Nuitee
T
Thierry • family_with_children • be
8
2026-07-03 • via Nuitee
W
William • couple • us
8
Was comfortable and very quiet considering that we were on a busy square.
Pros:

Location and breakfast

Cons:

Coffee was unavailable early. The coffee maker in the room was not working.

2026-07-02 • via Nuitee
R
Racel • couple • gb
10
Amazing, accomodating and friendly staff
Pros:

Near the city centre

Cons:

Nothing

2026-07-02 • via Nuitee
S
Shannon • family_with_children • au
10
2026-07-01 • via Nuitee
E
Eleonora • solo_traveller • it
10
Ottima posizione
Pros:

Hotel centralissimo, camera familiare vista piazza con doppio bagno pulitissima , a disposizione bollitore e macchina del caffè. Buona la colazione . Gentilezza del personale, abbiamo avuto all’ arrivo un problema con lo scarico del bagno risolto immediatamente.

2026-06-30 • via Nuitee
A
Andrea • couple • de
10
Pros:

Das Hotel liegt mitten im Zentrum und hat dadurch eine Top Ausgangslage. Die Zimmer sind klein,aber sehr schön.Der Empfang war sehr freundlich.

2026-06-29 • via Nuitee
M
Mary Jane • couple • us
10
Pros:

Very friendly & helpful staff and super location.

2026-06-29 • via Nuitee
D
Debra • extended_group • us
10
In Lisbon, make sure you stay here!
Pros:

Great location! Staff were incredibly helpful and nice. I can't say enough about the room and wonderful breakfast

Cons:

Nothing

2026-06-27 • via Nuitee
V
Virág • solo_traveller • hu
9
2026-06-26 • via Nuitee
C
Carlijn • couple • nl
10
Fantastisch verblijf op een top locatie
2026-06-26 • via Nuitee
D
Dagmar • couple • de
10
Perfekt!
Pros:

Freundlich, tolle große Zimmer, sauber, perfekte Lage, sehr gutes Frühstück!

2026-06-25 • via Nuitee
J
Jackie • solo_traveller • gb
8
Pros:

The location was great, the comfortable bed and good shower.

Cons:

The lack of black teabags for the entire 3 day stay in either the room or breakfast.

2026-06-25 • via Nuitee
G
Geoffrey • couple • au
10
Pros:

Perfect location and great breakfast

2026-06-24 • via Nuitee
K
Kristine • family_with_children • ae
9
2026-06-23 • via Nuitee
D
dina • family_with_children • us
10
Excellent hotel with welcoming staff
Pros:

All was outstanding! Staff and location were exceptional!!!

2026-06-23 • via Nuitee
B
Beata • solo_traveller • au
8
2026-06-23 • via Nuitee
C
carlos Sergio • couple • ar
10
Pros:

UBICADO EN PLENO CENTRO, SI NO VAS CON UN PAQUETE ES IDEAL PARA IR A TODOS LADOS

2026-06-22 • via Nuitee
J
John • couple • za
9
Comfortable, centrally located spot - ideal to explore the central Lisbon area
Pros:

Location was great - right in middle of Rossio area. Easy access to public transport and to walk to many attractions. Breakfast offered a lot of tasty and delicious options. Room was comfortable and spacious - nice view over Rossio square and the town.

Cons:

Shower leaked a bit.

2026-06-22 • via Nuitee
S
Shane • couple • au
10
Loved the location. Close to everything and very friendly helpful staff.
Pros:

Great staff. Great rooms. Great location.

Cons:

Nothing.

2026-06-22 • via Nuitee