My Story Hotel Rossio

Hotels
9 (2722 reviews)
Praça D.Pedro IV, 59 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Small rooms
Issues with cleanliness
Limited amenities

Categories

Cleanliness
8.46
Mixed reviews on cleanliness, with some mentioning cleanliness issues like pests.
Service
9.43
Numerous reviews highlight friendly and attentive staff.
Location
9.97
Repeated mentions of excellent, central location, making it easy to explore the area.
Room Quality
8.42
Some guests found the rooms small and lacking in certain amenities.
Amenities
8.45
Amenities were mentioned as lacking in variety, but generally satisfactory.
Value for Money
9.41
Good value considering the location and overall experience.
Food and Beverage
8.46
Breakfast quality varied; some found it lacking in variety.
Overall Experience
9.43
Overall positive experiences noted, with several reviewers expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodation
Indulge in comfort at My Story Hotel Rossio, where each room is equipped with air conditioning, a minibar, and a private bathroom stocked with free toiletries.

Convenient Amenities
Benefit from our 24-hour front desk, restaurant, and bar services. Additionally, take advantage of luggage storage for a hassle-free stay.

Prime Location
Perfectly situated in Rossio, with popular landmarks such as Chiado and Liberty Avenue just steps away. Lisbon Portela Airport is a short 6 km drive, making travel a breeze.

Experience the epitome of comfort and convenience at My Story Hotel Rossio. Book now for an unforgettable stay!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Please note that invoice details cannot be changed after check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2722 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
M
Maitane • solo_traveller • es
10
2026-03-06 • via Nuitee
E
Emiliano • family_with_children • it
9
2026-03-05 • via Nuitee
P
Paola • couple • it
10
Tutto ottimo
Pros:

La camera aveva un vista eccellente su av. San pedro, era pulita e molto ben fatto in termini di architettura. Anche le ragazze alla reception erano molto gentili come Ines

Cons:

Tutto perfetto

2026-03-05 • via Nuitee
黃 • extended_group • tw
7
Pros:

飯店就在佩德羅四世廣場旁，接待處的員工相當熱情，為我們介紹房間設施及推薦餐廳

Cons:

唯獨我們入住的房間，淋浴間防水不夠確實，導致整個衛浴地板洗完澡之後都是濕的，上廁所時會踩到淋浴時流出來的水，但很感謝打掃人員每天幫我們清潔

2026-03-04 • via Nuitee
E
Elisabeth Bjørke • extended_group • no
8
2026-03-02 • via Nuitee
I
Irene • extended_group • ie
8
Pros:

Location excellent

2026-03-02 • via Nuitee
A
AHMET KAAN • family_with_children • tr
10
Pros:

Rossio meydanında olmasından dolayı her yere yakındı. Kaldığımız odanın manzarası harikaydı. Kahvaltı fena değildi. Personel çok yardımseverdi.

2026-03-01 • via Nuitee
U
Uz • family_with_children • il
10
2026-02-28 • via Nuitee
M
Maitane • couple • es
10
Lisboa espérame pronto!
Pros:

El alojamiento súper céntrico, eso lo mejor y sin ruido. Puedes ir andando a todos los sitios, está cerca de Todo.
La habitación muy cómoda y limpia, el baño con todo lo necesario y muy limpio. Sin duda lo apunto para recomendar.

Cons:

No puedo decir nada malo, por decir algo , los pasillos un poco laberintos.

2026-02-26 • via Nuitee
S
Sivan • solo_traveller • tr
10
Pros:

Highly recomended

2026-02-26 • via Nuitee
S
Sivan • couple • tr
10
Pros:

All was very good

2026-02-26 • via Nuitee
S
Sylvia • family_with_children • es
10
2026-02-26 • via Nuitee
L
Laura • extended_group • es
10
2026-02-25 • via Nuitee
F
Fiona • solo_traveller • ca
9
Perfect location and comfortable rooms
Pros:

Room and service were both great. Wonderful view from the room. Breakfast met my needs.

Cons:

Elevator was not in service. However the staff let me use the staff elevator to get up to the 4th floor and I very much appreciate that.

2026-02-23 • via Nuitee
M
Mariel • family_with_children • il
8
Pros:

The location is perfect, they upgraded our rooms.

Cons:

The lobby is small and obscure, and the staff not always was present in the Front.

2026-02-23 • via Nuitee
S
susan • family_with_children • pt
8
Good location
Pros:

Location. Check in and out staff very good .Samuel and Sophie?

Cons:

Room was very small. I suggest proper cups or mugs supplied in the room NOT Paper cups

2026-02-14 • via Nuitee
C
Claudia • family_with_children • it
10
Pros:

Tutto,uno dei migliori alberghi in cui siamo stati!

Cons:

Nulla

2026-02-13 • via Nuitee
M
manuel • couple • co
10
Lo mejor
Pros:

La ubicación, el personal, es muy lindo

2026-02-13 • via Nuitee
R
Richard • couple • cz
10
Pros:

Personal a prostředí v topu

2026-02-13 • via Nuitee
C
Catherine • family_with_children • lu
8
Pros:

Emplacement

2026-02-12 • via Nuitee