My Story Hotel Rossio

Hotels
9 (2714 reviews)
Praça D.Pedro IV, 59 , Lisbon , pt

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Comfortable stay
Cons:
Small rooms
Issues with cleanliness
Limited amenities

Categories

Cleanliness
8.46
Mixed reviews on cleanliness, with some mentioning cleanliness issues like pests.
Service
9.43
Numerous reviews highlight friendly and attentive staff.
Location
9.97
Repeated mentions of excellent, central location, making it easy to explore the area.
Room Quality
8.42
Some guests found the rooms small and lacking in certain amenities.
Amenities
8.45
Amenities were mentioned as lacking in variety, but generally satisfactory.
Value for Money
9.41
Good value considering the location and overall experience.
Food and Beverage
8.46
Breakfast quality varied; some found it lacking in variety.
Overall Experience
9.43
Overall positive experiences noted, with several reviewers expressing willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 09:51

Property Description

Luxurious Accommodation
Indulge in comfort at My Story Hotel Rossio, where each room is equipped with air conditioning, a minibar, and a private bathroom stocked with free toiletries.

Convenient Amenities
Benefit from our 24-hour front desk, restaurant, and bar services. Additionally, take advantage of luggage storage for a hassle-free stay.

Prime Location
Perfectly situated in Rossio, with popular landmarks such as Chiado and Liberty Avenue just steps away. Lisbon Portela Airport is a short 6 km drive, making travel a breeze.

Experience the epitome of comfort and convenience at My Story Hotel Rossio. Book now for an unforgettable stay!

Important information:

Please note that when booking 5 rooms or more, different policies and additional supplements may apply.

Please note that invoice details cannot be changed after check-out.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIS

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9
Based on 2714 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.97
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
S
susan • family_with_children • pt
8
Good location
Pros:

Location. Check in and out staff very good .Samuel and Sophie?

Cons:

Room was very small. I suggest proper cups or mugs supplied in the room NOT Paper cups

2026-02-14 • via Nuitee
R
Richard • couple • cz
10
Pros:

Personal a prostředí v topu

2026-02-13 • via Nuitee
C
Claudia • family_with_children • it
10
Pros:

Tutto,uno dei migliori alberghi in cui siamo stati!

Cons:

Nulla

2026-02-13 • via Nuitee
M
manuel • couple • co
10
Lo mejor
Pros:

La ubicación, el personal, es muy lindo

2026-02-13 • via Nuitee
C
Catherine • family_with_children • lu
8
Pros:

Emplacement

2026-02-12 • via Nuitee
T
Tanja.Savander • family_with_children • gb
7
Pros:

The location, the comfy bed, the shower with fast hot water, the breakfast (and the lady on shift during breakfast always nice and smiling) and a guy receptionist with dark hair were helpful and nice

Cons:

Few people at the reception didnt greet or smile.

2026-02-12 • via Nuitee
L
Lucia Helena • couple • br
10
Adorei o tratamento recebido Giulia e Mikaela.
Pros:

Quarto muito confortável, limpo.

Cons:

Nada a declarar

2026-02-11 • via Nuitee
G
Galip Devrim • solo_traveller • tr
8
Çok güzel yine gitsen Lizbon’da kalırım . Youtuberların gittiği yeme içme yerlerinin hepsi güzel sadece ramiroya gitmey
Pros:

Konum anlatılmaz mükemmelin ötesinde her yerin ortasında o youtuberların gezdiği her yere beş dakika süper bir konum

Cons:

Benim odam tek kişilik idi biraz dolap sistemi mantıklı değil televizyon yatağın yanında ve YouTube bağlanılmıyor eski ihtiyaç anında iş görmüyor

2026-02-11 • via Nuitee
M
Michael • family_with_children • pt
8
Pros:

Courteous staff, amazing view

2026-02-11 • via Nuitee
C
Carol Anne Cecilia • family_with_children • qa
8
A great Story
Pros:

Right in the center...loved just walking around

Cons:

Nothing much really .. except plug points not easily accessible and for a short person.. everything was out of reach 🤣 .. I had to stand on my tippy toes

2026-02-10 • via Nuitee
N
Natasa Cavka-Sheppard • family_with_children • gb
10
Excellent hotel
Pros:

Excellent hotel centrally positioned within easy reach to all the major attractions. Spotlessly clean, comfortable room and great staff. Would highly recommend it.

Cons:

N/a

2026-02-09 • via Nuitee
M
Marja • couple • fi
10
Upea kokemus sadesäästä huolimatta
Pros:

Iso huone, upeat näköalat Rossioaukiolle ja linnaan. Ystävällinen ja auttavainen henkilökunta.

Cons:

Aamiainen oli hyvä ja monipuolinen, mutta tuoreus hiukan heikkeni 3 päivän oleskelun kuluessa.

2026-01-31 • via Nuitee
N
Nicolai • extended_group • dk
9
2026-01-31 • via Nuitee
B
Barbaresi • family_with_children • ar
10
Pros:

Todo. Los empleados del hotel muy amables. Bien ubocado. Volveria

2026-01-30 • via Nuitee
E
EGEMEN GÜLEN • family_with_children • tr
9
Pros:

Merkezi konumda olması güzeldi.

Cons:

Lobisinin yok denecek kadar küçük olması yetersiz geldi.

2026-01-28 • via Nuitee
C
Calì • family_with_children • it
6
Pros:

Posizione e pulizia

Cons:

Colazione pessima

2026-01-28 • via Nuitee
M
Martin • family_with_children • at
10
Pros:

Beste Lage alles top

2026-01-26 • via Nuitee
R
Romina • couple • pe
10
muy bien
Pros:

La atención del personal y el desayuno excelente!! La ubicación es súper céntrica y bien comunicada. Las habitaciones estaban limpias y tenía todo lo necesario para una buena estancia.

2026-01-26 • via Nuitee
A
Ariel • family_with_children • il
10
Pros:

Everything

2026-01-26 • via Nuitee
E
Ewelina • family_with_children • lu
9
2026-01-26 • via Nuitee