Hong Thien Ruby Hotel

Hotels
9.6 (254 reviews)
35 Lane 12 Chu Van An , Hue , vn

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly hosts
Great location
Excellent value for money

Categories

Cleanliness
9.66
Overall positive sentiment regarding cleanliness is implied by the mention of the hotel being clean.
Service
10
Personnel adorable, très accueillant et aux petits soins.
Location
9.66
Located in a calm area but very close to restaurants and nightlife.
Room Quality
9.16
Room was spacious but noted to be a bit crowded for five people.
Amenities
9.66
Good offerings like scooter rentals and excursions organized on site.
Value for Money
10
Extremely good value for money based on spacious family room and discounted extra room.
Food and Beverage
8.66
Breakfast was nice, but nothing particularly special.
Overall Experience
10
All in all, good stay; would not mind staying again.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-03 22:26

Property Description

Modern Rooms with Windows and Private Bathroom - Enjoy the comfort of modern rooms with natural light streaming in through large windows. Each room comes with a private bathroom for your convenience.

Convenient Amenities - Benefit from free WiFi in common areas, free parking, and a 24-hour front desk, ensuring a hassle-free stay.

Explore Nearby Attractions - With Dong Ba Market, Trang Tien Bridge, and Chieu Ung Pagoda just a short distance away, immerse yourself in the local culture and history.

Book now to experience the perfect blend of comfort and convenience at Hong Thien Ruby Hotel in Hue.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HUI

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for VND 120,000 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for VND 250,000 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.6
Based on 254 reviews
Cleanliness: 9.66
Service: 10
Location: 9.66
Room Quality: 9.16
Amenities: 9.66
Value for Money: 10
Food and Beverage: 8.66
Overall Experience: 10
W
WP couple be
10
Pros:

Het hotel was perfect in orde. Heel vriendelijke hosts die meteen klaar staan om je te helpen.

2025-09-18 via Nuitee
D
delhane family_with_children fr
8
Pros:

Personnel adorable, très accueillant et aux petits soins.
Location de scooter et organisation d'excursions sur place.
Hôtel propre, situé dans une impasse calme mais très proche de tous les restaurants et de la vie nocturne pour les touristes.
Chambre familiale spacieuse et agréable.

2025-09-04 via Nuitee
B
Blomqvist family_with_children se
9
2025-08-30 via Nuitee
M
Miguel couple pt
9
Relação qualidade preço muito boa
Pros:

Localização, simpatia do staff

2025-08-13 via Nuitee
E
Eva extended_group be
7
Great for budget stays!
Pros:

The owner is really nice, smiling and accommodating our needs. We have booked a big room with an extra bed. That seemed a bit too small for fit the 5 of us - so I asked for an extra room, which was no problem at all and she even discounted that extra room for us. The room would have fit the 5 of us - but it would have been a bit too crowded/difficult to move around the luggages and so, that's why I asked for the extra room, which was a good choice. The breakfast was nice, although nothing that very special (maybe had a bit too much expectations after the reviews). All in all - good stay, extremely good value for money. I would not mind staying again. The hotel is quite well situated - close to restaurants and there is a lot of night life on the streets. However - the hotel is located in a second row from the street, so we didn't experience any noise discomfort and had a good sleep.

2025-08-13 via Nuitee
T
Thomas couple fr
10
2025-08-06 via Nuitee
D
Dempsey family_with_children au
10
Pros:

Great breakfast, great location, great hosts

Cons:

Nothing

2025-07-28 via Nuitee
K
Kim family_with_children my
9
Pros:

We arrived early in the morning after taking the sleeper bus from Hanoi. Even though we were hours before check in, we were allowed to leave our luggage in the hotel and offered a welcome drink. We then went and got breakfast somewhere close by and then were able to check in earlier than the expected time. The staff were so helpful and friendly - they recommended an amazing tour of Bach Ma National Park and organised our ongoing journey to Hoi An. We ended up staying an extra night and that was no problem for them. The breakfast was a good choice and my two boys loved the banana pancakes and hot chocolate for breakfast.
The location is perfect for exploring the city of Hue and for enjoying the entertainment at night as it’s within walking distance to the imperial city and river and it is close by to the main nightlife.
Would definitely recommend.

2025-07-28 via Nuitee
P
Paul young couple gb
10
Exceptional
2025-07-16 via Nuitee
V
Verified traveler
6
Average
Pros:

The hotel is well located, friendly staff, Breakfast was fine. However, the rooms didn’t meet the expectations as we found the shower in the bathroom a bit dirty. The AC didn’t have enough power and it was dripping water inside the room.
We booked this hotel based on the reviews, but we feel their reviews score doesn’t match reality.

2025-06-12 via Nuitee
V
Vicky solo traveller au
9
Superb
Pros:

Lovely staff, my room was upgraded which was fantastic as I had not realised I had booked a room with no window, for the price including breakfast found it was good value.

2025-05-15 via Nuitee
A
Anna young couple at
8
Convenient
Pros:

The owner was really helpful and organized some trips for us. The area around the hotel is great, many restaurants!

Cons:

The bed was a little hard, the rooms are pretty old, but for the Price, it is absolutely ok!

2025-04-27 via Nuitee
K
Kathy young couple ca
10
Exceptional
Pros:

The staff was so welcoming and caring. The room was very clean and comfortable. There's an elevator, although small, which is always appreciated. Location is great but still stays quiet. Lovely place to stay!

2025-04-24 via Nuitee
G
Graham family with young children gb
9
Superb
2025-04-24 via Nuitee
A
Alissa family with young children au
10
Great place, would definitely stay again
Pros:

Perfect location
Incredible value for money
Nicest owners ever

2025-04-19 via Nuitee
N
Natasha young couple us
10
I would recommend Hong Thien Ruby Hotel to family and friends.
Pros:

We thoroughly enjoyed our several-day stay at the Hong Thien Ruby Hotel. The location is outstanding, right off a lively street near the river with plentiful restaurants and shopping, but at the end of a peaceful alley. The owner graciously arranged transportation for us from the airport and then a personal escort from a main street because the smaller street was closed to traffic on the weekends. There are a number of vegetarian/vegan restaurants in the area, and Ruby Hotel provided ample choices and basically all you can eat for breakfast. The rooms are spacious with plenty of hot water and toiletries. I highly recommend Hong Thien Ruby Hotel!

2025-04-17 via Nuitee
M
Mickael young couple bo
9
Superb
Pros:

The staff was very friendly and helpful. They spoke English sufficiently well to communicate, which is not always the case in most hotels we stayed in Vietnam

Cons:

Nothing. Everything was great

2025-03-09 via Nuitee
J
Julija young couple lt
10
Exceptional
Pros:

Hotel location was excellent — close to bars and restaurants but tucked away from the main street, so it was nice and quiet at night. Around 30min walk from Imperial city. The room was spacious and comfortable, though a bit outdated, but for the price, it was definitely worth it. Breakfast was good as well. They offered a small menu to order from, and the food was good. Overall, a great value for money!

2025-03-09 via Nuitee
J
Joanna family with young children pl
9
Superb
Pros:

Great hospitality, very warm welcome and comfort stay; great location; elevator in the building, owners were very helpful.

2025-03-05 via Nuitee
L
Laurel young couple ca
9
Great location and wonderful staff!
Pros:

The husband and wife team at reception are very friendly and helpful. We enjoyed the many options for breakfast, cooked when you order what you want. They accommodated my gluten free dietary needs very well. The room was nice and clean, and well appointed. Great location just off the busy pedestrian street (on weekends) with lots of restaurants and shops, but quiet since it’s half a block down an alley.

Cons:

The wifi was not as strong as it could be in our room but fine in the lobby.

2025-02-24 via Nuitee