Grand Mercure Bandung Setiabudi

Hotels
Grand Mercure
8.6 (305 reviews)
Jl. Dr. Setiabudi no. 269 - 275 , Bandung , id

Free
Children allowed

Facilities

Offsite parking discounted rates available
Clubhouse
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Nice amenities
Cons:
Limited dinner options
Issues with breakfast availability

Categories

Cleanliness
8.54
Standard quality for this hotel tier.
Service
9.01
Staff were friendly and accommodating, which is highly praised in the reviews.
Location
9.05
The location is highlighted as strategic and convenient.
Room Quality
8.5
Rooms are generally described as good and clean.
Amenities
8.53
Amenities such as the pool and breakfast received positive mentions.
Value for Money
8.49
Standard quality for this hotel tier.
Food and Beverage
8.04
Some comments indicate food options could be improved.
Overall Experience
8.61
Overall, the experience is generally very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 00:57

Property Description

Modern Accommodation with Outdoor Pool:
Grand Mercure Bandung Setiabudi offers elegant rooms with essential amenities and a refreshing outdoor swimming pool, perfect for relaxation after a day of exploring.

Convenient Facilities and Services:
With free WiFi, on-site parking, 24-hour concierge service, and various dining options, guests can enjoy a hassle-free stay and personalized assistance for all their needs.

Family-Friendly and Leisure Activities:
From a kids' club with video games to a fitness center and sun terrace by the pool, the hotel provides entertainment for all ages, making it an ideal choice for families and leisure travelers.

Experience comfort and convenience at Grand Mercure Bandung Setiabudi. Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BDO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rp 99,825 per person per night when using an existing bed.
    People no matter the age stay for Rp 387,200 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 305 reviews
Cleanliness: 8.54
Service: 9.01
Location: 9.05
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.49
Food and Beverage: 8.04
Overall Experience: 8.61
S
Simon family_with_children gb
8
Comfortable stay
Pros:

Very helpful staff.
Clean rooms.

Cons:

Some renovation work. Sky bar closed.

2026-03-10 via Nuitee
L
liviani extended_group id
7
2026-03-05 via Nuitee
H
Hamzeh family_with_children ae
10
2026-02-26 via Nuitee
K
KUMI family_with_children jp
9
気に入った
Pros:

朝食がたくさん選べたこと、また、多国籍の料理が楽しめた。

Cons:

予めコネクティングルームをお願いしていて、隣通しではあったが鍵が閉まっていて使えなかった。

2026-01-28 via Nuitee
A
Andree couple id
8
2026-01-25 via Nuitee
Y
Yevgeniy couple id
9
2026-01-21 via Nuitee
R
Rima family_with_children no
8
2026-01-19 via Nuitee
T
Tantria family_with_children id
8
2026-01-19 via Nuitee
S
Sisca family_with_children id
8
Pros:

Kemarin kami pas merayakan aniversary pernikahan yg ke 15 th , saya bersama suami dan anak ke mercure , saya senang ternyata mercure sangat memperhatikan , memberikan ucapan selamat dan dkasi cake coklat yg buat surprise dan saya happy.. tq mercure ❤️

Cons:

Tidak ada , smua saya suka

2026-01-19 via Nuitee
S
Salim extended_group sa
10
2026-01-19 via Nuitee
M
Mohamed Marizan couple my
10
Pros:

Breakfast is good and there are many choices to choose from.

Cons:

No comments

2026-01-19 via Nuitee
A
AHMED family_with_children my
6
2026-01-11 via Nuitee
H
Hanae couple gb
7
Great Holiday
Pros:

Nice Front staff: they are highly skilled, and have a great English speaking level

Nice location: the middle of the Bandung city central and the famous mountain

Delicious food: Great variety of breakfast. We had dinner on the rooftop restaurant. The panorama view of Bandung city from the window seat was beautiful. although we were a little disappointed that they didn’t have 2 of 3 in the menu what we tried to order, the alternative was tasty.

Fun activities: There was free table tennis and billiards. I also saw them doing a cooking experience for little guests.

Cons:

Spa: Only one thing causes my rate decreases is, spa massage.
I and my husband chose the same reflexology menu. I had good time with my therapist. On the other hand, the therapist assigned to my husband was not professional. It seems like he's an apprentice or someone who is only there for reception. At first, he seemed to be trying to imitate the hand movements of my female therapist, but by imitating, he couldn't reach any of the necessary areas on my husband's legs or feet. He gave up halfway through and just repeated the same boring, non-worth stroking movements.
I was hoping that a male therapist would be more forceful, but sadly, my husband said he didn't feel any relaxation at all. It was a very disappointing experience, considering we paid the same amount.
If I could receive at least half the compensation, I would be very grateful and satisfied.

Totally, we were very happy to stay Grand Mercure Bandung. I highly recommend this hotel to my friends, but will suggest not to use Spa services.

2026-01-10 via Nuitee
A
Arigayo family_with_children id
8
Nice
Pros:

Room, breakfast and pool are quit OK

Cons:

None

2026-01-02 via Nuitee
Y
Yeyen family_with_children id
10
Menyenangkan
Pros:

Sarapan enak lokasinya jga strategis di tengah kota bandung

Cons:

Mungkin mknannya ada kurang sedikit asin jdi aga hambar sedikit

2026-01-01 via Nuitee
D
Danica Widarta family_with_children nl
9
Great!
Pros:

All good. The receptionist Wulan was extremely helpful in accommodating our requests.

2025-12-30 via Nuitee
C
Carmana family_with_children id
9
2025-12-29 via Nuitee
A
Aschwin family_with_children nl
10
Perfect
Pros:

Super hotel, geweldig personeel, heerlijk ontbijt, goede, schone kamer!

2025-12-26 via Nuitee
H
HAMDAN family_with_children sa
10
2025-12-03 via Nuitee
H
Hussein couple sa
9
فندق جميل جدا من جميل النواحي
Pros:

ممتازه جدا

Cons:

اسعار الغسيل الملابس مبالغ فيها جدا ممكن يكون أغلى اسعار غسيل ملابس في فندق

2025-12-02 via Nuitee