Hotel East 21 Tokyo

Hotels
8.5 (2922 reviews)
Koto-ku Toyo 6-3-3 , Tokyo , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Comfortable Rooms
Friendly Staff
Good Cleanliness
Cons:
Location Far from Attractions
Limited Food Variety
Minor Cleanliness Issues

Categories

Cleanliness
8.14
Several reviews mentioned cleanliness positively, but one noted issues with the floor and bathtub.
Service
8.61
The staff was described as helpful and friendly, although there were minor complaints about assistance.
Location
8.15
Location was noted as far from key attractions, requiring transfers.
Room Quality
9.1
Rooms were generally described as comfortable and of good quality.
Amenities
8.63
The hotel offered good amenities but was lacking in variety according to some reviews.
Value for Money
8.59
Some comments about the higher price but overall decent value.
Food and Beverage
8.14
Food options noted as not as varied as advertised.
Overall Experience
8.61
Overall a pleasant experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:00

Property Description

Luxurious Accommodation with Convenient Location
Hotel East 21 Tokyo boasts 8 dining options, a sprawling outdoor pool, and easy access to Toyocho Subway Station. The elegantly decorated rooms with free WiFi and European flair provide a comfortable stay.

Convenient Transportation and Nearby Attractions
Located just minutes away from Toyocho Station, guests can effortlessly explore key destinations like Otemachi and Nihonbashi. With Tokyo Disney Resort a shuttle ride away and iconic landmarks like Tokyo Sky Tree Tower within reach, the hotel offers the perfect blend of leisure and convenience.

Premium Amenities for a Relaxing Stay
Indulge in The East Health Club's fitness facilities, indoor pool, and rejuvenating sauna. For a fee, unwind in the outdoor pool or enjoy personalized concierge services. End your day with breathtaking city views at Panorama Lounge or savor delectable cuisines at the on-site restaurants.

Book your stay at Hotel East 21 Tokyo for an unforgettable experience!

Important information:

Advance reservations are required to use the free shuttle to Tokyo Disney Resort. Reservations can be made 24 hours a day from our hotel's official website.

The paid The East Health Club's fitness room and indoor pool is not available for children under 18 years of age.
Please check the official website for details such as The East Health Club's business hours and fees.

Please note that the on-site parking requires additional fees for large vehicles such as buses. Reservation is required for parking for vehicles that have a height over 6.9 feet.

The outdoor pool is only open during the summer and is subject to an additional fee.
The outdoor pool is only available to children aged 3 years and older. The night pool is only available to guests aged 16 years and older.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 2922 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
D
DeDona • solo_traveller • us
10
2026-06-26 • via Nuitee
大熊 • solo_traveller • jp
9
良いホテル。
Pros:

高級感、清潔感がある。

Cons:

駅から少し離れており、コンビニなどの買い物は距離がある。

2026-06-24 • via Nuitee
F
fang • solo_traveller • cn
7
2026-06-21 • via Nuitee
K
Kira • extended_group • ru
9
2026-06-20 • via Nuitee
V
Veronica • solo_traveller • us
10
Pros:

Always love this place. My home away from home.

2026-06-20 • via Nuitee
J
Jörg • solo_traveller • at
10
Pros:

Top

2026-06-19 • via Nuitee
A
Alison • solo_traveller • nz
8
Pros:

Bar, great veiws of City

Cons:

It was very dated.

2026-06-18 • via Nuitee
P
Paul • couple • gb
10
A wonderful hotel with plenty of benefits and little perks
Pros:

Oh wow! This was by far the best hotel on our trip.
We booked it last minute due to a problem with another hotel, so it was a bit of a lucky dip - but we really lucked out!
Walking into the lobby there was a genuinely warm welcome from the staff - we were given a room upgrade and a welcome drink in their penthouse bar.
Our room was a great size, with a seperate living and sleeping areas, tall windows giving a fantastic view of Tokyo and we feel that we really lucked out with this stay.
They offer a free return coach to disneyland and disneysea which is booked via reception and there's also an airport shuttle that is a paid for service but really convenient and reasonable.

Cons:

The location is a 10 minute walk from the metro, but that allows you to pass a 7/11 so take on the benefit of a quick snack!

2026-06-17 • via Nuitee
G
Gemma • extended_group • nz
6
Great location
Pros:

Great location to train and supermarkets ect . Room was comfortable.

Cons:

It’s a bit dated if I’m honest and I want aware that the gym was an additional
Charge of 20$ each time to use so made it not really an option to train everyday.

2026-06-16 • via Nuitee
M
Manami • solo_traveller • jp
10
最高でした！また来たいです！
Pros:

室内も綺麗でスカイツリーの見えるお部屋にしてくださいました。また、スタッフの方も笑顔が素敵な方ばかりでした。

2026-06-16 • via Nuitee
C
Chihiro • solo_traveller • jp
10
2026-06-15 • via Nuitee
G
GPaquin • solo_traveller • ca
10
Pros:

Très bel hôtel. Bien situé .Bon déjeuner

2026-06-15 • via Nuitee
M
mei fung • solo_traveller • nl
8
Goede service en prima locatie
Pros:

De shuttlebussen van en naar Disney en naar metro station in de ochtend. Bagage opslag service, kamer is schoon, locatie meer dan prima heel veel eetgelegenheden en supermarkten in de buurt.
Ontbijt is iets minder uitgebreid dan onze verblijf in 2024 en 2023.

Cons:

-

2026-06-13 • via Nuitee
R
Rozemaryne • solo_traveller • au
10
Above expectation!
Pros:

Great location, staff really helpful, fantastic health club for a small price and the bonus shuttle bus to tokyo disney was amazing!

2026-06-13 • via Nuitee
S
Statkevych • couple • pl
9
Отличный отель цена качество
Pros:

Отель впечатляющий, большой и красивый! Номер чистый и уютный. С нашего номера открывался вид на SkyTree. Рядом с отелем большой супермаркет и множество ресторанов

Cons:

Нам не хватало прачечной и место, где можно было разогреть еду и покушать за пределами номера.

2026-06-12 • via Nuitee
H
Hung • solo_traveller • hk
9
2026-06-11 • via Nuitee
S
SHENG SI • couple • cn
9
方便舒适，值得再次入住。
Pros:

机场直达，快捷方便。早餐丰富，好吃。有赠送饮品。

Cons:

无。

2026-06-09 • via Nuitee
A
AKEMI • extended_group • jp
8
快適でした
Pros:

シングルでたのんでいたのに、ツインのお部屋で広かった

Cons:

なし

2026-06-08 • via Nuitee
Y
Yumi • family_with_children • jp
10
2026-06-07 • via Nuitee
G
gloria • extended_group • ca
9
2026-06-05 • via Nuitee