Hotel East 21 Tokyo

Hotels
8.5 (2874 reviews)
Koto-ku Toyo 6-3-3 , Tokyo , jp

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Children allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Comfortable Rooms
Friendly Staff
Good Cleanliness
Cons:
Location Far from Attractions
Limited Food Variety
Minor Cleanliness Issues

Categories

Cleanliness
8.14
Several reviews mentioned cleanliness positively, but one noted issues with the floor and bathtub.
Service
8.61
The staff was described as helpful and friendly, although there were minor complaints about assistance.
Location
8.15
Location was noted as far from key attractions, requiring transfers.
Room Quality
9.1
Rooms were generally described as comfortable and of good quality.
Amenities
8.63
The hotel offered good amenities but was lacking in variety according to some reviews.
Value for Money
8.59
Some comments about the higher price but overall decent value.
Food and Beverage
8.14
Food options noted as not as varied as advertised.
Overall Experience
8.61
Overall a pleasant experience with minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:00

Property Description

Luxurious Accommodation with Convenient Location
Hotel East 21 Tokyo boasts 8 dining options, a sprawling outdoor pool, and easy access to Toyocho Subway Station. The elegantly decorated rooms with free WiFi and European flair provide a comfortable stay.

Convenient Transportation and Nearby Attractions
Located just minutes away from Toyocho Station, guests can effortlessly explore key destinations like Otemachi and Nihonbashi. With Tokyo Disney Resort a shuttle ride away and iconic landmarks like Tokyo Sky Tree Tower within reach, the hotel offers the perfect blend of leisure and convenience.

Premium Amenities for a Relaxing Stay
Indulge in The East Health Club's fitness facilities, indoor pool, and rejuvenating sauna. For a fee, unwind in the outdoor pool or enjoy personalized concierge services. End your day with breathtaking city views at Panorama Lounge or savor delectable cuisines at the on-site restaurants.

Book your stay at Hotel East 21 Tokyo for an unforgettable experience!

Important information:

Advance reservations are required to use the free shuttle to Tokyo Disney Resort. Reservations can be made 24 hours a day from our hotel's official website.

The paid The East Health Club's fitness room and indoor pool is not available for children under 18 years of age.
Please check the official website for details such as The East Health Club's business hours and fees.

Please note that the on-site parking requires additional fees for large vehicles such as buses. Reservation is required for parking for vehicles that have a height over 6.9 feet.

The outdoor pool is only open during the summer and is subject to an additional fee.
The outdoor pool is only available to children aged 3 years and older. The night pool is only available to guests aged 16 years and older.


Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: TYO

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    No special conditions apply for groups.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1500 per day.

Location

Guest Reviews

8.5
Based on 2874 reviews
Cleanliness: 8.14
Service: 8.61
Location: 8.15
Room Quality: 9.1
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
L
Lisa • family_with_children • au
10
2026-05-01 • via Nuitee
K
Kenta • couple • jp
9
2026-04-26 • via Nuitee
S
Sarah • couple • fr
10
Super merci
Pros:

J’ai aimer l accueille du personnel, le confort la propreté et la vu

Cons:

J’ai réserver via a booking on nous montre piscine etc et arriver sur place nous dit que avec se site on a pas le droit à la piscine il faut payer 2000 Y part jours pour pouvoir y accède

2026-04-24 • via Nuitee
F
Franck • solo_traveller • fr
10
Quelle belle surprise
Pros:

Tout était parfait

Cons:

Rien

2026-04-24 • via Nuitee
Y
Yuichi • solo_traveller • jp
9
2026-04-24 • via Nuitee
S
Stephen • solo_traveller • ca
10
Always the best in Tokyo
Pros:

Staff is amazing and hotel is a 10 out of 10

Cons:

Nothing

2026-04-23 • via Nuitee
R
Rimma • solo_traveller • us
10
It was excellent
Pros:

Everything

2026-04-21 • via Nuitee
Y
YANG CHIHWEN • solo_traveller • tw
10
Pros:

第一次在高空中睡眠，高空俯視晴空塔，離車站東陽町駅也很近，早餐也很豐富好吃！

Cons:

沒有不喜歡太棒了！

2026-04-19 • via Nuitee
S
Stephen • solo_traveller • ca
10
Always to notch
Pros:

Staff is amazing

2026-04-18 • via Nuitee
A
ARTURO ALFREDO • extended_group • mx
10
Vivimos la excelencia real.
Pros:

La actitud de todo su personal, fue increíble!!!!!

Cons:

Nada en especial

2026-04-17 • via Nuitee
G
Gurbała • solo_traveller • pl
10
2026-04-16 • via Nuitee
F
Frederick • solo_traveller • us
10
Pros:

Shuttle from airport. Convenient to subway. Super Super breakfast. Cleanliness of everything. Personal items supplied. Subway tickets.

Cons:

Bit of language barrier but they tried very hard. Bar closed twice for private parties.

2026-04-14 • via Nuitee
T
Tobler • family_with_children • ch
10
Tokyo perfecto
Pros:

La vista a la torre de Tokio

2026-04-13 • via Nuitee
G
guilhermino • family_with_children • ch
7
Tres bon quarter.
Pros:

La vue était magnifique

Cons:

Petit déjeuner

2026-04-13 • via Nuitee
L
Luca • family_with_children • it
9
Vista incredibile su Tokyo
Pros:

La nostra camera era al 19 piano e la vista su Tokyo era incredibile. Ottima colazione, con ampia scelta tra dolce e salato.

Cons:

Eravamo in cinque e la stanza era piuttosto piccola.

2026-04-10 • via Nuitee
H
HIROYUKI • family_with_children • jp
7
2026-04-09 • via Nuitee
I
Ifthakhar • family_with_children • au
8
Pros:

It’s close to convenience stores and Metro station

Cons:

It’s a old building and room size is small . Even if you have big sizes luggage can’t keep it. the price is more I’m compare to small room sizes

2026-04-09 • via Nuitee
S
Shimizu • family_with_children • jp
5
お手頃に泊まるにはいい
Pros:

少しお手頃価格
近くに飲食店がある

Cons:

ベッドが4台中、1台簡易ベッド、もう一台もサイズ小さめ

2026-04-05 • via Nuitee
H
HARUKA • family_with_children • jp
6
2026-04-02 • via Nuitee
C
Claudia • solo_traveller • gg
10
Although a bit dated, I would definitely stay here again. Excellent location and staff
Pros:

Location was excellent and the view of the SkyTree and the city from the bar upstairs, spectacular! The area was quiet and residential away from the hustle and bustle but well connected

Cons:

It’s a bit dated and the rooms need modernising

2026-03-31 • via Nuitee