Grand Watergate Hotel

Hotels
7.1 (75 reviews)
49/29 Petchburi Road, Soi Petchburi 15, Ratchthewi , Bangkok , TH

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent location
Responsive service
Cons:
Lack of towel racks
Windows not opening in rooms

Categories

Cleanliness
6.23
Negative sentiment regarding cleanliness due to lack of towel racks.
Service
7.7
Service was responsive regarding the window opening issue after negotiation.
Location
8.24
Excellent location close to Siam Paragon and metro stations.
Room Quality
6.69
Rooms have an issue with windows not opening, impacting the overall quality.
Amenities
7.22
Standard quality amenities for this hotel tier.
Value for Money
6.68
Good value for the location, but impacted by some cleanliness issues.
Food and Beverage
7.23
Standard quality for this hotel tier.
Overall Experience
6.8
Overall experience was acceptable but impacted by some specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 02:22

Property Description

Prime Location
Centrally located in Bangkok with easy access to major shopping malls and local attractions.

Nearby Shopping Destinations
Within walking distance to Pantip Plaza and Platinum Fashion Mall for a convenient shopping experience.

Comfortable Accommodation
Modern rooms with private balconies, satellite TV, and minibars for a relaxing stay.

To make a reservation at Grand Watergate Hotel and enjoy these fantastic amenities, book now.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BKK

Location

Guest Reviews

7.1
Based on 75 reviews
Cleanliness: 6.23
Service: 7.7
Location: 8.24
Room Quality: 6.69
Amenities: 7.22
Value for Money: 6.68
Food and Beverage: 7.23
Overall Experience: 6.8
N
Nourah • solo_traveller • sa
10
2026-09-18 • via Nuitee
M
Mohamed • couple • mv
6
It’s good staff always smiling
Pros:

About staff and location

Cons:

There is no laundry facilities also breakfast not available in the property

2026-09-18 • via Nuitee
L
Lim • extended_group • my
6
2026-09-03 • via Nuitee
I
Ita m • family_with_children • il
9
2026-03-10 • via Nuitee
I
Ita m • family_with_children • il
9
Pros:

great location, staff are friendly.
great value for money
rooms are clean
great area - walking distance from lots of restaurants and shopping malls

Cons:

rooms without balcony nor windows.

2026-03-10 • via Nuitee
J
Jouyu • couple • tw
1
幾乎是落荒而逃,入住及退房
Pros:

目前想不到

Cons:

房間有蟑螂🪳
電梯不知道為什麼有大便 臭
冷氣不冷
房間臭臭的

2026-03-06 • via Nuitee
P
Punit • family_with_children • qa
9
Good hotel with good budget in Bangkok
Pros:

Perfect hotel for budget friendly, most of the time this property is booked.

Cons:

They dont allow you to extend even if u are ready to pay extra money. You need to check out on time.

2026-01-31 • via Nuitee
C
Charity • solo_traveller • gh
10
Good stay
Pros:

Nice room

Cons:

Not having breakfast

2026-01-14 • via Nuitee
B
Béatrice • family_with_children • gb
8
2026-01-09 • via Nuitee
S
shamsuddin • family_with_children • my
10
2025-12-17 • via Nuitee
M
Mon • couple • re
10
Vert well
Pros:

All

Cons:

Manque de portes serviettes

2025-12-03 • via Nuitee
M
Maxim • couple • ru
8
Отменить странный запрет на открывание окон в номерах
Pros:

Отличное расположение. Близко от Siam Paragon и станций метро

Cons:

В номерах не открываются окна. С этой проблемой столкнулся второй раз в данном отеле. Пришлось вести длительное переговоры с руководством отеля, заверять их, что мы с женой не курим. И только после этого в виде большого исключения нам открыли окно.

2025-10-07 • via Nuitee
T
Thitapha • family_with_children • dk
8
2025-08-03 • via Nuitee
D
Desmond • family with young children • my
2
Very poor
Pros:

The hotel has a great outlook and the lobby is impressive. The morning staff do their best to provide excellent service, which I truly appreciate. However, the night shift experience was disappointing. Believe it or not, there's no way to get an extra bottle of drinking water at night—even if you're willing to pay for it. That’s simply unacceptable and quite surprising for a hotel of this standard.

Cons:

While the hotel has a nice appearance and a welcoming lobby, my overall experience was quite disappointing:

The bed was extremely hard and uncomfortable.

Water pressure on the 4th floor was very weak, making showers frustrating.

The night shift staff were not polite or helpful.

The “mini suite” was nothing like what was advertised—very misleading.

An extra bed costs an additional 900 baht, and with the room rate totaling nearly $120 USD, it simply isn’t worth it. At that price, there are far better options available.

I strongly advise against booking the mini suite—it did not meet expectations in any way.


Even if I were offered a free stay, I wouldn't choose to return.

2025-06-09 • via Nuitee
D
Desmond • family with young children • my
1
Bad
Pros:

The hotel has a great outlook and the lobby is impressive. The morning staff do their best to provide excellent service, which I truly appreciate. However, the night shift experience was disappointing. Believe it or not, there's no way to get an extra bottle of drinking water at night—even if you're willing to pay for it. That’s simply unacceptable and quite surprising for a hotel of this standard.

Cons:

While the hotel has a nice appearance and a welcoming lobby, my overall experience was quite disappointing:

The bed was extremely hard and uncomfortable.

Water pressure on the 4th floor was very weak, making showers frustrating.

The night shift staff were not polite or helpful.

The “mini suite” was nothing like what was advertised—very misleading.

An extra bed costs an additional 900 baht, and with the room rate totaling nearly $120 USD, it simply isn’t worth it. At that price, there are far better options available.

I strongly advise against booking the mini suite—it did not meet expectations in any way.


Even if I were offered a free stay, I wouldn't choose to return.

2025-06-09 • via Nuitee
S
SeoJeong
10
Pros:

Great location and friendly staff. My stay was comfortable and enjoyable. Thank you!

2025-05-30 • via Nuitee
J
Jadhulla • group • mv
9
Superb
2025-05-17 • via Nuitee
U
Uditha • family with young children • lk
8
Very good
2025-05-04 • via Nuitee
W
Wee • family with young children • my
10
Exceptional
Pros:

Location is good, room is clean, just the pillow have to upgrade, pillow is really no good compare with others hotel. Can improve on this.

2025-04-23 • via Nuitee
G
Guingab • review category business travellers • ae
3
Poor
2025-04-04 • via Nuitee